Contact Us

Thank you for your interest in our Bank's products and services. Please do not hesitate to make an appointment with us in the most convenient way to you. Your continued support is much appreciated and we look forward to serving you again.

1. Call us
2. Write to us
3. Internet - Get in touch with us via online form

1. Call us

Feedback / General Enquiries & Assistance Telephone / Email Operating Hours
Customer Services Department 1-800-22-5555

customerservice@publicbank.com.my
Monday - Thursday
Friday
: 8.45am - 5.45pm
: 8.45am - 4.45pm
PB Card Services 603-2176 8000

custsvc@publicbank.com.my
24 hours
 
Enquiries & Assistance relating to the following :- Telephone / Email Operating Hours
Loans & Financing loans_dev@publicbank.com.my  
Hire Purchase 1-800-22-7777

hirepurchase@publicbank.com.my
Monday - Thursday
Friday
: 8.45am - 5.45pm
: 8.45am - 4.45pm
Products and Other Services 1-800-22-9999

rfsd@publicbank.com.my
Monday - Thursday
Friday
: 8.45am - 5.45pm
: 8.45am - 4.45pm
Trade Finance 603-2176 6502
Monday - Thursday
Friday
: 8.45am - 5.45pm
: 8.45am - 4.45pm

Share Trading/Financing 603-2176 6003, 603-2176 6528

shareinvest@publicbank.com.my
Monday - Thursday
Friday
: 8.45am - 5.45pm
: 8.45am - 4.45pm
Financial Process Exchange (FPX) ebkg@publicbank.com.my  
PBeBank Services /
Customer Support
603-2179 5000

customersupport@publicbank.com.my
6 am - 12 midnight daily

(12 midnight - 6 am for ID Deactivation only)
Self Service Terminal Centre 603-2179 5000

customerservice@publicbank.com.my
(for Automated Teller Machine, Cash Deposit Terminals, Cheque Deposit Machines matters)
6 am - 12 midnight daily
 
  Telephone / Email Operating Hours
Public Islamic Bank Berhad 603-2176 6000

islamicbkg@publicislamicbank.com.my
Monday - Thursday
Friday
: 8.45am - 5.45pm
: 8.45am - 4.45pm
 
Report Lost Telephone Operating Hours
Report Lost ATM Card 603-2179 5000
24 hours
Report Lost Visa/Master card 603-2176 8555 24 hours


2. Write to us

Public Bank Berhad
Menara Public Bank
146, Jalan Ampang
50450 Kuala Lumpur
Malaysia
or
click here for Branches Address/Telephone Numbers


3. Internet - Get in touch with us via online form

Contact Us
If you like further information about any product or service that we offer, please provide us with your contact information using the form below, and let us get in touch with you:

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