Announcements

PBe Challenge Question

Effective 21 March 2017, any suspicious or high risk transaction detected on your PBe account may require further authentication with the PBe Challenge Question that you have previously enrolled.

This is an added security feature to ensure the transaction performed is genuine and make your online banking even more safer.

For more information, click here.

- 20 March 2017


Revised PBe Terms and Conditions

Please be informed on the revised Terms and Conditions governing PBe. The revision is applicable to all existing and new customers with immediate effect.

- 16 March 2017


Update of Your Personal Data with PBB/PIBB

With enforcement of the Personal Data Protection Act and in our concerted efforts to better serve our customers, it is required that the personal data of our customer is to be kept updated at all times.

In this regards, you are required to update the Bank with your personal data if there is any change to your mailing address, phone number, nationality, occupation and any other records that you maintained with the Bank.

You can submit your request at your convenience by using the Data Correction Request (DCR) Form which is available online at www.pbebank.com or at any branches of Public Bank Berhad/Public Islamic Bank Berhad and return the duly completed Form to the account holding branch for their action.

- 9 March 2017


Revised Terms and Conditions - Current A/C

Please be informed on the revised Terms and Conditions Governing Current Account. The revision will be applied to all the existing and new customers regardless of the account opening date, with effect from 20 March 2017.
 

- 27 February 2017

Notice on External Account

Dear Customers,

In line with Notice 4 of the Foreign Exchange Administration Rules of Malaysia, operation of a ringgit account by a non-resident opened individually or jointly with another resident/non-resident may be subject to the following restrictions on the sources and uses of funds:

  1. Deposit/encashment/withdrawal up to RM10,000 per cheque;
  2. Deposit up to RM10,000 per day through Self Service Terminals;
  3. Transaction(s) up to RM10,000 per account through any other electronic means, including internet banking, mobile banking or any mobile payment; and
  4. Any deposit up to RM10,000 per account per day in cash.

The operation of a ringgit account by a non-resident would be subject to the above restrictions with the exception of the following accounts maintained by:

  1. a non-resident studying or working in Malaysia with a valid working permit;
  2. spouse, children or parents of a non-resident studying or working in Malaysia;
  3. participant of Malaysia: My Second Home Programme; or
  4. a High Commission, Embassy or Consulate.

Non-resident maintaining ringgit account with the Bank is advised to contact the account holding branch should you have any enquiry as to how the above rules affect your account operation.

You may also login to BNM's website at www.bnm.gov.my/fxadmin respectively for further information on the above.

Thank You

- 31 January 2017


NUR Alert - Missing Child

We seek your assistance in the search for a missing child:-

No. Laporan Polis: Kota Tinggi RPT 793/17

Nama: Qaseh Qumairah Damia Bte Abdullah

Umur: 7 Tahun

Rambut Hitam, Ukuran Rambut Pendek, Warna Mata Hitam, Warna Kulit Kuning Langsat, Bulu Kening Tebal, Bentuk Mata Sepet, Hidung Kemek, Bibir Mulut Nipis, Gigi Jarang dan Bentuk Badan Berluas.

Tarikh Report: 24/1/2017 @ 1609 hrs.

Lokasi Kejadian: Taman Sri Saujana, Kota Tinggi, Johor.

Maklumat Perhubungan Polis: Insp Fadzalziz Bin Jarpi Di Talian 019-5537611 Atau Hubungi IPD Kota Tinggi Di Talian 07-8831222.

 

- 27 January 2017

E-Mail / SMS to Beneficiary via PBe

Effective 15 February 2017, you have the option to send a standard e-mail or SMS notification of a fund transfer made to the beneficiary. It is free via e-mail and RM0.21 (GST inclusive) for each SMS sent regardless of the outcome of the fund transfer made.

This feature is applicable for retail and corporate customers.

- 25 January 2017


Revised Terms & Conditions

Please be informed on the revised Terms and Conditions Governing Savings Account and Terms and Conditions Governing Current Account. The revision will be applied to all the existing and new customers regardless of the account opening date, with immediate effect.

- 19 December 2016

New eRights Listing

Bioalpha Holdings Berhad

Click here for more information.

- 9 December 2016

Revised Terms & Conditions - GIA

Please be informed on the revised Terms and Conditions Governing Gold Investment Account. The revision will be applied to all the existing and new customers regardless of the account opening date, with effect from 1 November 2016.

- 1 November 2016


PBB Customer Wins BMW with JomPAY!



Mr K Skanthadevan, a Public Bank customer for 26 years was recently announced as the grand prize winner of a brand new BMW 118i car in the “Drive Home a BMW with JomPAY Campaign” launched in conjunction with JomPAY’s first anniversary in April 2016.

- 26 October 2016

 


NUR Alert - Missing Child

We seek your assistance in the search for a missing child:-

No. Laporan Polis: Saratok Repot 001753/16

Nama: Angelisa Anak Manchak

Umur: 11 Tahun

Pakaian terakhir dipakai / fizikal: Baju T-Shirt Lengan Pendek Warna Pink, Seluar Jeans Warna Biru, Rambut Paras Bahu, Rambut Warna Hitam, Warna Kulit Kuning Langsat, Bulu Kening Sederhana, Bentuk Mata Bulat, Bibir Mulit Tebal, Bergigi Kapak, Bentuk Badan Berulas,

Tarikh Report: 22/10/2016 @ 1135 hrs.

Lokasi Kejadian: Rumah Manchak Nanga Beradi Krian 95400 Saratok, Sarawak.

Maklumat Perhubungan Polis: SJN Joseph AK Nuga 014-5932787 Atau Hubungi IPD Saratok Di Talian 083-436102.

 



No. Laporan Polis: Bukit Puchong Repot 11421/16

Nama: Ali Bin Alias

Umur: 11 Tahun

Pakaian terakhir dipakai / fizikal: Berambut Pendek, Warna Rambut Hitam, Warna Kulit Hitam Manis, Bulu Kening Sederhana, Fesyen Rambut Ketak / Ikal.

Tarikh Report: 20/10/2016 @ 1351 hrs.

Lokasi Kejadian: Rumah Anak Yatim Baitul Nurrawdhah Jalan Bukit Puchong 3/9 Bukit Puchong, Subang Jaya Selangor.

Maklumat Perhubungan Polis: INSP Najah Bte Sunar Di Talian 013-4889122 Atau Hubungi IPD Subang Jaya Di Talian 03-78627222.

 

- 25 October 2016

PBe Fund Transfer Limit

Please be informed effective 17 October 2016, third party fund transfer exceeding RM10,000 in a single transaction will require the use of a SecureSign token.

Apply for the token FOC at any branch.

For more information, please click here.

- 13 October 2016


PB Fixed Deposit / Term Deposit-i Campaign

Click here for the revised Terms and Conditions.

- 12 October 2016


Change of TNB Account Number

Tenaga Nasional Berhad (TNB)'s Account Number has been changed from 14-digit to 12 digit account number since 20 July 2016.

TNB currently accept bill payment using the 14-digit and 12-digit account number.

- 10 October 2016


PBe Challenge Questions and Answers

Effective 6 October 2016, you will be prompted to register 3 challenge questions with your preferred answers. It will be used to confirm your true identity thus making your online banking even safer. 

Let's fight online fraud together!

Click here for more information.

- 30 September 2016


Conversion of PB Day2Day Cards

Dear customers,

Kindly visit any of our branches to change your PB Day2Day card to PB Visa / MasterCard Lifestyle Debit Card before its expiry date to avoid any disruption to your banking transaction.

Selected branches of the Bank will be extending their opening hours on weekdays and weekends to accommodate the change of your card.

Please contact any of our branches should you require further information on the matter.

Thank you.

- 23 September 2016


 

NUR Alert - Missing Child

We seek your assistance in the search for a missing child:-

No. Laporan Polis: Alor Setar RPT 21454/16

Nama: Siti Nurmaisarah Bte Rosmadi

Umur: 11 Tahun

Pakaian terakhir dipakai / fizikal: Ketinggian Lebih Kurang 150cm, Berat Lebih Kurang 35kg Hingga 40kg, Berkulit Hitam Manis, Rambut Paras Pinggang Dan Ikal Mayang Serta Rambut Kerinting Di Bahagian Hadapan, Anak Mata Warna Hitam, Baju T-Shirt Warna Pink, Berseluar Jeans Biru Gelap Dan Bertudung Hitam

Tarikh Report: 9/9/2016 @ 1702 hrs.

Lokasi Kejadian: Dalam Rumah Alamat No 505, Taman Mergong Jaya Fasa 1, 06250 Alor Setar, Kedah.

Maklumat Perhubungan Polis: Insp Nurul Fazlina Bte Noor Fazil Di Talian 013-4389325 Atau Hubungi IPD Kota Setar 04-7747222.

 

- 19 September 2016

Revision of Credit Card Features

Dear Valued Cardmembers,

Kindly be informed that effective 28 September 2016, card features for the following PB/PIBB Credit Cards will be revised as follows :-

  • PB Visa Infinite

0.5% Cash MegaBonus for both local & overseas retail spend with no capping

  • PB MasterCard Platinum

1x VIP Point for all retail purchases

  • PB Visa Platinum
  • Mutual Gold-PB Visa Platinum
  • PIBB Visa Platinum
  • PIBB Platinum MasterCard


0.3% Cash MegaBonus / Hibah Performance Bonus with no capping
  • PB-Petron Visa Gold
-Up to 5% Cash Rebate on purchases at Petron service stations (Capped at RM50 per month)
-0.2% for other retail purchases (besides spending at Petron stations) with no capping
  • PB-AIA Visa Gold
-2% cash rebate for AIA Insurance Premiums (Capped at RM350 per annum)
-0.2% Cash MegaBonus for both local & overseas retail spend with no capping
  • PB Visa Gold
  • PB Gold MasterCard
  • PIBB Visa Gold
  • PIBB Gold MasterCard


0.2% Cash MegaBonus / Hibah Performance Bonus with no capping
  • PB Visa Classic
  • PB MasterCard Standard
-

- 8 September 2016

Revised Terms & Conditions - Savings A/C

Please be informed of the revision of the Terms and Conditions Governing Savings Account. The revision will be applied to all the existing and new customers regardless of the account opening date, with effect from 21 September 2016.

- 26 August 2016

NUR Alert - Missing Child

No. Laporan Polis: Kuantan RPT 25111/16

Nama: Muhammad Amirul Hakim Bin Abdullah

Umur: 10 Tahun

Pakaian terakhir dipakai / fizikal: Memakai baju berlengan panjang warna biru.

Tarikh Report: 21/8/2016 @ 2222 hrs.

Lokasi Kejadian: E 285 A Jalan Darat Makbar Kampung Tengah 25100 Kuantan Jalan Darat Makbar Kuantan Pahang

Maklumat Perhubungan Polis: K/SJN Raja Noor Fakhira Bt Raja Ali di talian 019-4141966 atau hubungi IPD Kuantan di talian 09-5132222.

 

- 24 August 2016

Basic Savings Account

Please be informed of the revision of Basic Savings Account interest rates with effect from 29 July 2016.

Click here for latest interest rates.

- 28 July 2016


Interest Rates Revision - Deposit Products

Please be informed of the revision of interest rates for the following Savings and Current accounts with effect from 28 July 2016:

  • PLUS Savings Account
  • PB SaveLink Account
  • 50 PLUS Savings Account
  • WISE Savings Account
  • PB Bright Star Savings Account
  • Young Achiever Savings Account
  • ACE Account

Click here for latest interest rates.

- 28 July 2016


Discontinuation of FD Campaigns

PB FD Xtra and PB FD Rush Campaigns have been discontinued with effect from 14 July 2016.

- 14 July 2016


WISE Savings Account

Please be informed of the revision of WISE Savings Account interest rates with effect from 14 July 2016.

Click here for latest interest rates.

- 14 July 2016

New PBe Login Requirement

As part of our ongoing security measures to improve your online banking experience, we have added a new login requirement for PBe which will come into effect on 18 July 2016.

After having entered your User ID, you will be required to confirm your Personal Login Phrase (PLP) by selecting the 'Yes' or 'No' radio buttons. Only after this, you will be directed to enter your Password.


- 14 July 2016

PBe Foreign Telegraphic Transfer

Effective 11 July 2016, charge the 'Sender' option for Foreign Telegraphic Transfer (TT) via PBe Personal Banking will be discontinued. You are advised to factor in the fees charged by the overseas beneficiary bank in your remittance amount.

- 27 June 2016


Revision of Credit Card Agreement

Please be informed of the revision of the Credit Card Agreement for the following products:-

The above revision will be applied to all new and existing cardmembers with effect from 5 July 2016.

- 13 June 2016


Activity Summary Listing

Dear Customers,

Kindly be informed that effective  6 June 2016, we will be incorporating a Activity Summary Listing which will be displayed upon successful logout from PBe.
 
This log will provide a brief snapshot of your recent financial banking activities for your added convenience and security.

- 3 June 2016


Printing of Consolidated GST Tax Invoice

Please be informed that effective 1 June 2016, the Bank will provide a consolidated GST Tax Invoice on a fortnightly basis as follows:

Transactions performed on Tax Invoice available from
1st to 15th of the month 16th of the month
16th to end of the month 1st of the following month

You may download the Consolidated Tax Invoice via PBe or request for a printed copy at your account holding branch.


- 18 May 2016


Feature Revision of PB Debit Cards

Dear Valued Cardmembers,

Kindly be informed that effective 3 June 2016, PB UTAR/TARC MasterCard Debit Card and PB-Petron Visa Debit Card product features will be revised as shown below:-

  • PB UTAR/TARC : 1 TAR Point for every ringgit spent will be discontinued.
  • PB-Petron Visa Debit Card : 0.5% cash rebate on purchases at Petron Service Stations.
Please contact PB Card Services at 03-2176 8000 for further queries.

Thank You

 

- 13 May 2016


Revision of Terms and Conditions

Please be informed of the revision of the Terms and Conditions for the following products:-

The above revision will be applied to all the existing and new customers regardless of the account opening date, with effect from 3 June 2016.

- 12 May 2016

Revision of Credit Line for Cash Advance

Dear Valued Cardmembers,

Kindly be informed that effective 18 May 2016, Cash Advance transactions is not allowed for the first 6 months (180 days) of cardmembership for Gold Credit Cardmembers.

- 28 April 2016


Monthly Interest Payment for Fixed Deposit

Please be informed that with effect from 15 April 2016, the Bank is offering Monthly Interest Payment option for all available tenures of PLUS Fixed Deposit and PB Golden 50 PLUS Fixed Deposit.

Click here for Important Notice
Click here for details of PLUS Fixed Deposit
Click here for details of PB Golden 50 PLUS Fixed Deposit

- 15 April 2016


Feature Revision on PB Debit Cards

Dear Valued Cardmembers,

Kindly be informed that effective 20 April 2016, PB Visa / MasterCard Lifestyle Debit's product feature of 1.0% Cash Back on all Overseas Purchases will be discontinued.

Please contact PB Card Services at 03-2176 8000 for further queries.

Thank you

- 29 March 2016


ACE Account

Please be informed that with effect from 16 March 2016, the interest rate structure for ACE Account will be revised to multi-tier incremental balance.

Click here for Illustration of interest earned
Click here for the latest interest rates

- 16 March 2016


Revision of Safe Deposit Box Rental Rates

Please be advised that Public Bank has revised the Safe Deposit Box rental rate.

All existing hirer will be required to pay the revised rental upon renewal of their current term of hiring with effect from 1 April 2016.

Kindly contact the branch where you maintain the Safe Deposit Box for the new rental rates.

- 1 March 2016

MyClear's B2B Payments

In line with MyClear's FPX operating rules for Business-to-Business (B2B) payments, the number of calendar days to approve a pending FPX transaction has been changed from 7 days to 5 days with immediate effect.

- 29 February 2016


PLUS Savings Account

Please be informed of the revision of PLUS Savings Account interest rates with effect from 1 March 2016.

Click here for the latest interest rates

- 1 March 2016


Fixed Deposit Fees and Charges

The following fees and charges will be imposed with effect from 2 February 2016:

Product Type Type of Fees and Charges Fees and Charges
Fixed Deposit Request for statement RM2-12 per page

- 11 January 2016

Revision of Credit Line for Cash Advance

Dear Valued Cardmembers
 
Kindly be informed that effective 2 February 2016, Cash Advance allowable on Credit Line for Gold Credit Cardmembers will be revised from 70% to 50%. The table below depicts the change:

Years as Gold Cardmember % of Cash Advance allowable on Credit Line
1st to 3rd year 50%
4th year onwards 100%

- 31 December 2015

PB Debit Card: Opt-In / Opt-Out Transactions

Dear Valued Debit Cardmember,

Kindly be informed that effective 1 January 2016, Card-Not-Present transactions (Online – Non-3D Authenticated Website / Mail Order / Telephone Order / Auto Debit) and overseas transactions will be automatically disabled for PB Debit Cards.

This move is to prevent fraudulent transactions.

Cardmember is required to perform a one-time opt-in in order to effect Card-Not-Present transactions and overseas transactions. Cardmember may perform Opt-In/Opt-Out selection via PBB / PIBB ATMs.

- 29 December 2015


Mutual Gold-PB Visa Platinum Card Revision

Dear Valued Cardmember,

Kindly be informed that effective 1 Jan 2016, Mutual Gold Special Birthday Draw will be discontinued for Mutual Gold – PB Visa Platinum Credit Card. Other features and benefits remain unchanged.

For enquiries, please contact PB Card Services Help Desk at 03-2176 8333 or email to custsvc@publicbank.com.my.

Thank you.

- 10 December 2015


Revised Fees & Charges

The following fees and charges will be revised with effect from 21 December 2015:

No. Product Type Type of Fees and Charges Revised Fees and Charges
1 Current Account Uncollected cheque book RM31-80 per cheque book if not collected after 30 days from its issuance
2 Remittance Replacement or refund of foreign currency Demand Draft reported lost RM20-00 each plus RM10-00 stamp duty for Indemnity Form plus cost of wire plus agent charges
3 Cancellation of foreign currency Demand Draft (original draft presented) RM5-30 per piece plus cost of wire
4 Coins

Coins deposit(Imposed on business accounts only)

  • RM5-30 : RM500-00 to RM1,000-00
  • RM10-60 : every RM1,000-00 thereafter or part thereof

- 30 November 2015

Revised Banker's Guarantee Charges

Revised Banker's Guarantee Charges with effect from 21 December 2015

Minimum Commission for Issuance of Banker’s Guarantee – RM106-00
Minimum Commission for Amendment of Banker’s Guarantee – RM106-00

- 30 November 2015


Safe Deposit Box Rental Payment

Dear Customers,

With effect from 15 December 2015, all rental of safe Deposit Box (SDB) would be effected by way of Standing Instruction (SI) payment from an account maintained with the Bank. This payment requirement is to offer a more convenient and time savings for hirers to effect their annual rental payment to the Bank.

In this connection, all existing and new hirers are required to maintain an account with the Bank for the annual rental payment of SDB to be effected under SI.

Hirers whose SDB rental is currently not effected under SI payment and/or do not have an account with the Bank are required to call in personally at the respective branch to formalize the abovesaid arrangement before your next rental payment.

Thank you.

- 24 November 2015


PIDM Public Consultation Paper

Dear valued customers,

Perbadanan Insurans Deposit Malaysia (PIDM) is currently conducting a public consultation with members of the public until 13 December 2015 to seek financial consumers’ view on the information that they would like to receive from banks with regards to PIDM’s protection before making any financial decisions.

A copy of the public consultation paper entitled “Your right to receive information on PIDM’s protection of your money at bank” may be downloaded from PIDM’s website at www.pidm.gov.my.

The duly completed written comments may be submitted via the following channels by Sunday, 13 December 2015:

  1. hand/post/fax addressed to:

    Ms. Sejal Mehta/Ms. Hoh Li Yun
    Policy and International Division
    Perbadanan Insurans Deposit Malaysia
    Level 12, Axiata Tower (formerly known as Quill 7)
    No. 9, Jalan Stesen Sentral 5
    Kuala Lumpur Sentral
    50470 Kuala Lumpur

    Fax : 03-2173 7533
     
  2. e-mail to pidmsurvey@pidm.gov.my

  3. completing the online survey on PIDM’s website via http://www.pidm.gov.my/Microsites/online-survey-dis.aspx.
Thank you

- 23 November 2015

Service Unavailable for Selected Bill Payees

Dear Valued Customers,

Bill Payment Services via PBe and PB engage is currently unavailable for the following Payee Corporation until further notice.

  1. Jabatan Air Negeri Sabah
  2. Lembaga Air Kuching
  3. Majlis Bandaraya Petaling Jaya
  4. Majlis Perbandaran Kuantan
  5. Majlis Perbandaran Sepang
  6. Pejabat Tanah dan Galian Selangor
  7. Syarikat Air Negeri Sembilan
We apologise for any inconvenience caused.

Thank you.

- 5 November 2015


PB SaveLink & PB CurrentLink Points Revision

Please be informed that with effect from 1 September 2015, the points structure for PB SaveLink and PB CurrentLink will be revised as follows:

PB SaveLink Every RM1.00 of Monthly Average Balance = 0.01 BonusLink Points
PB CurrentLink Every RM1.00 of Monthly Average Credit Balance = 0.03 BonusLink Points
Note: The above BonusLink Points are subject to minimum Monthly Average Balance / Monthly Average Credit Balance of RM500. Other terms & conditions remain unchanged.

- 10 August 2015

Discontinuation of Purchase Protection Plan

Dear Valued Cardmembers

Kindly be informed that effective 15 July 2015, the following product feature will be discontinued.

Card Type Feature
PB Platinum Visa Card Purchase Protection Plan of up to RM15,000
PB Platinum MasterCard

All claim submissions prior to 15 July 2015 can be submitted to the following address:

LONPAC INSURANCE BERHAD
21ST Floor, Bangunan Public Bank,
No 6 Jalan Sultan Ismail,
50722 Kuala Lumpur
Tel: 03- 2262 8688 / 2723 7888

Any claim on the Purchase Protection Plan after 16 July 2015 will not be entertained by the insurance provider.

Please contact our Platinum Helpdesk at 03 – 2176 8333 if you have any queries.

Thank you.


- 15 June 2015

Discontinuation of Outward Marked Cheque

We wish to inform that the Outward Marked Cheque Service has been discontinued with immediate effect.

- 8 June 2015


Commitment Fee on Overdraft Facility

Dear Valued Customer,

A Commitment Fee of 1% per annum shall be levied on the unutilised portion of the Overdraft Limit for all individuals' and business entities' Overdraft accounts, to be computed daily and debited to the Overdraft account at the end of every month.

Kindly contact your account holding branch for further details.


- 15 April 2015