Announcements

PBe Customer Support

Dear Valued Customers,

We regret to inform that our PBe Customer Support Help Desk is experiencing an influx of calls during CMCO. Your call may be diverted to ATM Help Desk for assistance. If you have any queries or experiencing problems regarding PBe or PB engage, please contact our customer support via email at customersupport@publicbank.com.my. Our Customer Support team will contact you as soon as possible.

Thank you for your cooperation and understanding.

- 19 October 2020


Notice on Revision of the Banking Hours

Revised Banking Hours for Selected Branches and Hire Purchase Centres/Hire Purchase Hubs

Dear Valued Customer,

Following the Government’s Conditional Movement Control Order (CMCO), the banking hours of the following branches and Hire Purchase Centres/Hire Purchase Hubs have been revised as 9:30am to 3:00pm until further notice.

List of Selected Business Units under Revised Banking Hours

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Semakan Semula Waktu Perbankan untuk Cawangan dan Pusat Sewa Beli / Hab Sewa Beli Terpilih

Pelanggan yang Dihargai,

Berikutan Perintah Kawalan Pergerakan Bersyarat (PKPB) yang diumumkan oleh kerajaan, waktu perbankan cawangan dan Pusat Sewa Beli/Hab Sewa Beli yang berikut telah diubah sebagai pukul 9.30 pagi sehingga 3.00 petang sehingga diberitahu kelak.

Senarai Unit Perniagaan Terpilih untuk Semakan Semula Waktu Perbankan

Tiada gangguan kepada saluran perbankan dalam talian Bank. Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang lain, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

更改银行营业时间 – 特选分行和租购中心/租购枢纽中心

亲爱的顾客,

随著政府实施有条件行动管制令 (CMCO) ,本银行谨此通知,以下分行和租购中心/租购枢纽中心的营业时间将更改为早上9时30分至下午3时,直至另行通知为止。

更改银行营业时间的部分业务单位列表

本银行的在线银行渠道仍然不受干扰。至于银行交易,顾客受劝告善用本银行的电子银行,流动银行和其他在线服务,作为它确保有效抑制新型冠状肺炎病毒蔓延的人身距离措施。

谢谢。

- 14 October 2020


Relocation of Kampar Branch

Please be informed that our Kampar branch will be relocated to the following address with effect from 16 November 2020:

No. 77, 78 & 79
Jalan Terminal Kampar 1/D
Pusat Perdagangan Kampar
31900 Kampar, Perak
 

- 15 October 2020


Reopening & Temp. Closure of Selected Biz. Units

Resumption of Business for Tawau Branch & Temporary Closure of Kota Damansara Branch

Dear Valued Customer,

We wish to inform that Tawau Branch has resumed business w.e.f 12 October 2020 and the banking hours has been revised as 9:30am to 3:00pm until further notice.

Meanwhile, Kota Damansara Branch has temporarily ceased operations starting from 12 October 2020 until further notice. For alternative arrangement, customers may visit the nearest partner branch i.e. Damansara Jaya for essential financial services.

List of Selected Business Units for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Thank you.

- 13 October 2020

 

Penerusan Perniagaan bagi Cawangan Tawau dan Penutupan Sementara Cawangan Kota Damansara

Pelanggan yang Dihargai,

Dimaklumkan bahawa perniagaan di Cawangan Tawau telah diteruskan semula bermula semalam, 12 Oktober 2020 dengan waktu perbankannya diubah dari pukul 9.30 pagi hingga 3.00 petang sehingga ke tarikh yang akan dimaklumkan kelak.

Sementara itu, operasi di Cawangan Kota Damansara telah dihentikan sementara mulai semalam, 12 Oktober 2020 sehingga diberitahu kelak. Sebagai alternatif, pelanggan boleh mengunjungi cawangan pekongsi terdekat iaitu Damansara Jaya untuk perkhidmatan kewangan penting.

Senarai Unit Perniagaan Terpilih untuk Penutupan Sementara

Untuk butiran lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Terima kasih.

- 13 Oktober 2020

 

斗湖分行恢复营业, 哥打白沙罗分行暂时关闭

亲爱的顾客,

谨此通知,我们的斗湖分行从2020年10月12日起恢复营业,而银行营业时间将修改为早上9时30分至下午3时,直至另行通知为止。

与此同时,哥打白沙罗分行 将从2020年10月12日起暂停营业,直至另行通知为止。作为替代安排,顾客可前往邻近的伙伴分行,即白沙罗再也分行,以获得重要的金融服务。

暂时关闭的部分业务单位列表

倘若您需要获得伙伴分行的进一步详情,请按以下链接:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx

谢谢。

- 2020年10月13日


Notice on Confirmed Covid-19

KUALA LUMPUR – Public Bank Berhad (“PBB”) confirms that one of its employees from Public Bank – Kota Damansara Branch, in Selangor has tested positive for COVID-19 on 12 October 2020. The said employee had not reported to work since 7 October 2020.

The affected branch has been temporarily closed from 12 October 2020, and deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

- 12 October 2020


LHDNM : e-Stamp Duty Service

Dear Valued Customers,

The Bank has launched the Lembaga Hasil Dalam Negeri Malaysia (LHDNM) e-Stamp Duty Service via PBe and PB enterprise’s Bill Payment.

Customers can make stamp duty payment to LHDNM by key in the Adjudication Number provided by LHDNM as the payment reference.

How to perform e-Stamp Duty payment:

  1. Retail Customer
    1. Logon to the online banking
    2. Select “Bill Payment”
    3. Select “Lembaga Hasil Dalam Negeri (STAMP)” then click “Next”
    4. Choose your “From Account” and enter the “Adjudication Number”
    5. Click “Request PAC Now” and enter the PAC number
    6. Click “Confirm” to complete the transaction

  2. Corporate Customer (Maker)
    1. Logon to the online banking
    2. Select “Bill Payment”
    3. Select “Lembaga Hasil Dalam Negeri (STAMP)” then click “Next”
    4. Choose your “From Account” and enter the “Adjudication Number”
    5. Click “Submit”
     

    Corporate Customer (Authorizer)

    1. Logon to the online banking
    2. Click “Pending Approval”
    3. Select the transaction(s) that need to authorize and click “Approve”
    4. Enter the “SecureSign Code”
    5. Click “Confirm” to complete the transaction

Additional Notes:
Please register with STAMPS before proceed with the Stamp Duty payment via PBe and PB enterprise.

- 8 October 2020

Notice on Confirmed Covid-19

KUALA LUMPUR – Public Bank Berhad (“PBB”) confirms that one of its employees from Public Bank – Bintang Walk Branch, in Wilayah Persekutuan has tested positive for COVID-19 on 7 October 2020. The said employee had not reported to work since 29 September 2020. The employee contracted COVID-19 from family members.

The affected branch has been temporarily closed from 7 October 2020, and deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

- 7 October 2020


Temporary Closure of Bintang Walk Branch

Temporary Closure of Bintang Walk Branch

Dear Valued Customer,

We wish to inform that Bintang Walk Branch has temporarily ceased operations starting from 7 October 2020 until further notice.

For alternative arrangement, customers may visit the nearest partner branch i.e. Jalan Raja Chulan Branch for essential financial services.

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Penutupan Sementara Cawangan Bintang Walk

Pelanggan yang dihargai,

Kami ingin memaklumkan operasi Cawangan Bintang Walk telah dihentikan buat sementara waktu mulai 7 Oktober 2020 sehingga diberitahu kelak.

Sebagai pengaturan alternatif, pelanggan boleh mengunjungi cawangan pekongsi terdekat iaitu Cawangan Jalan Raja Chulan untuk perkhidmatan kewangan penting.

Saluran perbankan dalam talian Bank juga akan beroperasi seperti biasa. Untuk urus niaga perbankan, para pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian yang lain, sebagai langkah-langkah penjarakan fizikal bagi memastikan keberkesanan langkah-langkah untuk menyekat penularan virus Covid-19.

Terima kasih.

暂时关闭星光大道分行

亲爱的顾客,

本行谨此通知,星光大道分行已从2020年10月7日起暂停营业,直至另行通知为止。

做为替代安排,顾客可前往邻近的伙伴分行,即 Jalan Raja Chulan 分行,以获得重要的金融服务。

本银行的在线银行渠道仍然不受干扰。至于银行交易,顾客受劝告善用本银行的电子银行,流动银行和其他在线服务,作为它确保有效抑制新型冠状肺炎病毒蔓延的人身距离措施。

谢谢。

- 7 October 2020


Revision on the Banking Hours

Revision on the Banking Hours

Following the Conditional Movement Control Order (CMCO) at Kota Kinabalu, Penampang and Putatan, the banking hours of the following branches and Hire Purchase Centre have been revised to 09:30am - 03:00pm w.e.f. 7 October 2020 until further notice.

Branches Hire Purchase Centre
City Parade Inanam
Donggongon  
Inanam
Jalan Pantai
Kota Kinabalu
Lido
Putatan

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilize the Bank’s electronic banking, mobile banking and other online services, as part of its social distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Semak semula Waktu Perbankan

Berikutan Perintah Kawalan Pergerakan Bersyarat (PKPB) yang diumumkan oleh kerajaan yang dikenakan ke atas Kota Kinabalu, Penampang dan Putatan, kami ingin memaklumkan bahawa waktu perbankan untuk cawangan-cawangan dan Pusat Sewa Beli yang berikut telah disemak semula kepada 9.30 pagi - 3.00 petang bermula pada 7 Oktober 2020 sehingga diberitahu kelak.

Cawangan Pusat Sewa Beli
City Parade Inanam
Donggongon  
Inanam
Jalan Pantai
Kota Kinabalu
Lido
Putatan

Saluran perbankan dalam talian Bank juga akan beroperasi seperti biasa. Untuk urus niaga perbankan, para pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian yang lain, sebagai langkah-langkah penjarakan sosial bagi memastikan keberkesanan langkah-langkah untuk menyekat penularan virus Covid-19.

Terima kasih.

更改银行营业时间

随著政府对亚庇、兵南邦和必打丹实施有条件行动管制令 (CMCO) ,本银行谨此通知,从2020年10月7日起,以下分行和租购中心的营业时间将更改为早上9时30分至下午3时,直至另行通知为止。

分行 租购中心
City Parade Inanam
Donggongon  
Inanam
Jalan Pantai
Kota Kinabalu
Lido
Putatan

本银行的在线银行渠道仍然不受干扰。至于银行交易,顾客受劝告善用本银行的电子银行,流动银行和其他在线服务,作为它确保有效抑制新型冠状肺炎病毒蔓延的社交距离措施。

谢谢。

- 7 October 2020


PB eFD via FPX Campaign

Please be informed that the Campaign Period for “PB eFD via FPX Campaign” will be extended to 31 December 2020.

Click here for the revised Terms and Conditions in English.

Kempen “PB eFD melalui FPX”

Dimaklumkan bahawa Tempoh Kempen “PB eFD melalui FPX” akan dilanjutkan sehingga 31 Disember 2020.

Klik di sini untuk Terma dan Syarat yang disemak dalam Bahasa Malaysia.

- 1 Oktober 2020

Revision of T&C of PB eFixed Deposit

Dear Valued Customers,

Please be informed that with effect from 1 November 2020, the “Terms and Conditions of PB eFixed Deposit” will be enhanced in terms of eligibility and illustration of interest payment for premature withdrawal for clarity purpose.

The revised “Terms & Conditions of PB eFixed Deposit” will be made available in the Bank’s website from 1 November 2020 onwards.

Thank you.

Semakan semula Terma dan Syarat PB e-Deposit Tetap

Pelanggan yang Dihargai,

Dimaklumkan bahawa bermula pada 1 November 2020, “Terma dan Syarat PB e-Deposit Tetap” akan dipertingkatkan dari segi kelayakan dan ilustrasi pembayaran faedah bagi pengeluaran pramatang untuk lebih jelas.

Semakan semula “Terma dan Syarat PB e-Deposit Tetap” boleh didapati melalui laman web Bank mulai 1 November 2020 dan berikutnya.

Terima kasih.

- 1 Oktober 2020

Temporary Closure of Tawau Branch

1. Temporary Closure of Tawau Branch
2. Shortening of Banking Hours for Jalan Apas Branch and Lahad Datu Branch

Dear Valued Customer,

Following the Government’s Targeted Enhanced Movement Control Order (TEMCO) imposed on Lahad Datu and Tawau, we wish to inform that:

  1. Tawau Branch will temporarily cease operations starting from 29 September 2020 until further notice.
    For alternative arrangement, customers may visit the nearest partner branch i.e. Jalan Apas Branch for essential financial services.
  2. There will be a shortening of Banking hours for Jalan Apas Branch and Lahad Datu Branch from 9:30 am - 3.00 pm w.e.f. 29 September 2020 until further notice.

The Bank's online banking channels remain uninterrupted. For banking transactions, customers are advised to utilize the Bank’s electronic banking, mobile banking and other online services, as part of its social distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

 

1. Penutupan Sementara Cawangan Tawau
2. Pemendekan Waktu Perbankan bagi Cawangan Jalan Apas dan Cawangan Lahad Datu

Pelanggan yang Dihargai,

Berikutan Perintah Kawalan Pergerakan Diperketatkan Bersasar (PKPDB) yang diumumkan oleh kerajaan yang dikenakan ke atas Lahad Datu dan Tawau, kami ingin memaklumkan bahawa:

  1. Operasi Cawangan Tawau kami akan dihentikan buat sementara waktu mulai 29 September 2020 sehingga diberitahu kelak.
    Sebagai pengaturan alternatif, pelanggan boleh mengunjungi cawangan pekongsi terdekat iaitu Cawangan Jalan Apas untuk perkhidmatan kewangan penting.
  2. Waktu perbankan juga akan dipendekkan untuk Cawangan Jalan Apas dan Cawangan Lahad Datu mulai 9.30 pagi - 3.00 petang bermula pada 29 September 2020 sehingga diberitahu kelak.

Saluran perbankan dalam talian Bank juga akan beroperasi seperti biasa. Untuk urus niaga perbankan, para pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian yang lain, sebagai langkah-langkah penjarakan sosial bagi memastikan keberkesanan langkah-langkah untuk menyekat penularan virus Covid-19.

Terima kasih.

 

1. 暂时关闭斗湖分行
2. 缩减银行营业时间 - Jalan Apas 分行和拿笃分行

亲爱的顾客,

随著政府对拿笃和斗湖实施针对性加强行动管制令 (TEMCO) ,本银行谨此通知:

  1. 斗湖分行将从2020年9月29日起暂停营业,直至另行通知为止。
    做为替代安排,顾客可前往邻近的伙伴分行,即 Jalan Apas 分行,以获得重要的金融服务。
  2. Jalan Apas分行拿笃分行的银行营业时间将从2020年9月29日起缩短至早上9时30分至下午3时,直至另行通知为止。

本银行的在线银行渠道仍然不受干扰。至于银行交易,顾客受劝告善用本银行的电子银行,流动银行和其他在线服务,作为它确保有效抑制新型冠状肺炎病毒蔓延的社交距离措施。

谢谢。

- 29 September 2020


Revision of PB Credit Cards / PIB Credit Cards-i

Dear Valued Cardmembers,

Kindy be informed that effective 1 October 2020, all Direct Debit transactions will be excluded from earning any forms of card rewards and/or points.

Please contact our PB Card Services at 03-2176 8000 or email at custsvc@publicbank.com.my if you have any queries.

Thank you.

- 9 September 2020


CRS and FATCA

Common Reporting Standard (CRS) and Foreign Account Tax Compliance Act (FATCA)

Dear Valued Customer,

Following the implementation of FATCA and CRS in Malaysia, the Bank is required to collect self-certification with a valid foreign Tax Identification Number (TIN) from the following pre-existing account holders with foreign status(es) i.e.:

  1. Foreign Account Tax Compliance Act Implemented since 1 July 2014
    A U.S. Person or a Malaysian with U.S. Permanent Resident status whose depository account was opened before 1 July 2014.
  2. Common Reporting Standard Implemented since 1 July 2017
    A Foreigner (other than U.S.) or a Malaysian with Non-U.S. foreign tax residency(ies) status whose depository account was opened before 1 July 2017.

If you are an individual described above, please visit your account-holding branch’s customer service counter to declare your foreign TIN by executing the account opening cum self-certification form (AOSF).

Even if you had furnished the Bank with the valid foreign TIN prior to this announcement, if you have any update on the foreign status(es), please feel free to declare by executing the above AOSF.

If there is any query regarding your tax residency status, please contact your tax advisor or local tax authority. You may obtain more information about FATCA and CRS from the following official websites:

1. CRS - https://www.oecd.org/tax/automatic-exchange/crs-implementation-and-assistance/tax-residency/
2. FATCA - https://www.irs.gov/businesses/corporations/fatca-information-for-individuals
3. Inland Revenue Board of Malaysia - http://www.hasil.gov.my/bt_goindex.php?bt_kump=6&bt_skum=2&bt_posi=1&bt_unit=2&bt_sequ=1&cariw=#


Thank you.

Standard Pelaporan Am (CRS) dan Akta Pematuhan Cukai Akaun Asing (FATCA)

Pelanggan yang Dihargai,

Berikutan pelaksanaan FATCA dan CRS di Malaysia, Bank dikehendaki mengambil pengesahan sendiri dengan Nombor Pengenalan Cukai (TIN) asing yang sah daripada pemegang akaun sedia ada berikut dengan status asing iaitu: -

  1. Pelaksanaan Akta Pematuhan Cukai Akaun Asing sejak 1 Julai 2014
    Seorang warga A.S. atau warga Malaysia yang juga Pemastautin Tetap A.S. yang akaun depositnya dibuka sebelum 1 Julai 2014.
  2. Pelaksanaan Standard Pelaporan Am sejak 1 Julai 2017
    Seorang warga asing (selain daripada warga A.S.) atau seorang warga Malaysia dengan status pemastautin cukai asing Bukan A.S. yang akaun depositnya dibuka sebelum 1 Julai 2017.

Sekiranya anda seorang individu yang dinyatakan di atas, sila pergi ke kaunter perkhidmatan pelanggan cawangan pemegang akaun anda untuk memaklumkan Nombor Pengenalan Cukai asing anda dengan melengkapkan borang pembukaan akaun yang juga borang pengenalan diri (AOSF).

Walaupun anda telah mengemukakan Nombor Pengenalan Cukai asing yang sah kepada Bank sebelum pengumuman ini, sekiranya anda mempunyai apa-apa kemas kini mengenai status asing berkenaan, sila isytiharkan dengan melengkapkan AOSF di atas.

Sekiranya terdapat pertanyaan mengenai status pemastautin cukai anda, sila hubungi penasihat cukai anda atau pihak berkuasa percukaian tempatan. Anda boleh mendapatkan lebih banyak maklumat mengenai FATCA dan CRS melalui laman web rasmi yang berikut:

1. CRS - https://www.oecd.org/tax/automatic-exchange/crs-implementation-and-assistance/tax-residency/
2. FATCA - https://www.irs.gov/businesses/corporations/fatca-information-for-individuals
3. Lembaga Hasil Dalam Negeri - http://www.hasil.gov.my/bt_goindex.php?bt_kump=6&bt_skum=2&bt_posi=1&bt_unit=2&bt_sequ=1&cariw=#


Terima kasih.

共同申报准则(CRS) 和 海外帐户税收合规法(FATCA)

亲爱的顾客,

随着 FATCA 和 CRS 在马来西亚的实施,银行必须向在以下具有外国身份的现有户口持有人,获取自我认证以及有效的外国税务识别号码(TIN),即:

  1. 自 2014 年 7 月 1 日实施的 FATCA
    拥有美国人身份或具有美国永久居民身份的马来西亚人,并且在 2014 年 7 月 1 日之前已开设存款户口。
  2. 自 2017 年 7 月 1 日实施的 CRS
    拥有外国人(美国除外)身份或具有外国税收居民身份(美国除外)的马来西亚人,并且在 2017 年 7 月 1 日之前已开设存款户口。

倘若您是上述所指的人士,请前往您的持户分行的顾客服务柜台,填写开户及自我认证表格(AOSF),以申报您的外国税务识别号码。

即使您在此通告之前已经向银行提供了有效的外国税务识别号码,若您的外国身份有任何更新,请同样填写上述开户及自我认证表格以作出申报。

倘若您对税务居民身份的事务有任何疑问,请联络您的税务顾问或本地税务管制当局。您也可从以下的网站获得关于 FATCA 和 CRS 的更多详情:

1. CRS - https://www.oecd.org/tax/automatic-exchange/crs-implementation-and-assistance/tax-residency/
2. FATCA - https://www.irs.gov/businesses/corporations/fatca-information-for-individuals
3. 马来西亚税务局 - http://www.hasil.gov.my/bt_goindex.php?bt_kump=6&bt_skum=2&bt_posi=1&bt_unit=2&bt_sequ=1&cariw=#


谢谢。

- 7 September 2020


Illegal Foreign Exchange Trading Scheme

Illegal Foreign Exchange Trading Scheme refers to the buying or selling of foreign currency by an individual or company in Malaysia with any person who is not a licensed onshore bank or any person who has not obtained the approval of Bank Negara Malaysia under the Financial Services Act 2013 or Islamic Financial Services Act 2013.

Click here for more information.

- 3 September 2020


Post Transaction Alerts

Dear Valued Customers,

Effective 27 August 2020, please be informed that all post transaction alerts currently sent via SMS will be replaced with Push Notification. This feature is only available on the PB engage MY app. Please ensure that your app is updated to the latest version and the Push Notification feature is enabled.

Thank you.

- 27 August 2020


New JomPAY Biller Code Name for TM

Dear Valued Customers,

Effective 28th August 2020, Telekom Malaysia (TM) will change the Biller Code Name for Biller Code 8888 from TM Unifi Home to TM Unifi.

Kindly refer to the JomPAY Biller Code as printed on your latest TM Bill before making payment.

Important Notes:

  1. Customers who have set the bill as their Favourite, please ensure that you remove the bill to avoid any transaction failure.
  2. You may update/ register your TM bill as Favourite by using the latest JomPAY Biller Code Name.

Thank you.

- 27 August 2020

PB Fixed Deposit / Term Deposit-i Campaign

Please be informed that Public Bank is launching a new “PB Fixed Deposit / Term Deposit-i” Campaign starting from 12 August 2020 to 31 October 2020.

Click here for the Campaign’s Terms & Conditions in English.

Kempen PB Deposit Tetap / Deposit Bertempoh-i

Dimaklumkan bahawa Public Bank melancarkan Kempen “PB Deposit Tetap / Deposit Bertempoh-i” baharu mulai 12 Ogos 2020 hingga 31 Oktober 2020.

Klik di sini untuk Terma dan Syarat Kempen dalam Bahasa Malaysia.

- 12 August 2020

Revision of T&C in PBe and PB engage

Dear Valued Customers,

Please be informed that effective 3 September 2020, there will be a revision on the following Terms and Conditions in PBe and PB engage.

  1. Terms and Conditions Governing Public Bank Online Banking (PBe) and Mobile Banking (PB engage)
  2. Terms and Conditions Governing the National Addressing Database (NAD)
  3. Terms and Conditions Governing the DuitNow Service
  4. National Bill Payment Scheme (JomPAY) Terms and Conditions

Thank you.

- 14 August 2020


PENJANA Tourism Financing Scheme

Public Bank and Public Islamic Bank are participating financial institutions of RM1.0 billion PENJANA Tourism Financing (PTF) Scheme to support viable Small & Medium Enterprises (SMEs) in tourism sector, by preserving their capacity as well as assisting them to undertake the necessary investment to adjust and remain viable post-COVID-19.

Salient features of the PTF:

  • Loan / Financing up to RM300,000 per SME
  • Financing rate of 3.5% fixed per annum
  • Moratorium period of 12 months
  • Business in operation for a minimum of 2 years
  • Recipients of Special Relief Facility's (SRF) and PENJANA SME Financing's (PSF) are not eligible

Terms and conditions apply.

PTF will be available in August 2020. For more information / application, please contact nearest Public Bank and Public Islamic Bank Branches.

- 7 August 2020


Revised T&C for Plaza Premium Lounge Access

Dear Valued Cardmembers,

Kindly be informed that effective 25 August 2020, terms and conditions for PB Privileges at Plaza Premium Lounge in Malaysia Programme will be revised.

Click here for the revised terms and conditions.

- 24 July 2020

PB Journey Junior Savers Campaign

Please be informed that Public Bank is launching “PB Journey Junior Savers” Campaign starting from 1 August 2020 to 31 October 2020.

Click here for the Campaign's Terms and Conditions in English.

- 1 August 2020

Kempen PB Journey Junior Savers
Dimaklumkan bahawa Public Bank akan melancarkan “Kempen PB Journey Junior Savers” mulai 1 Ogos 2020 hingga 31 Oktober 2020.

Klik di sini untuk Terma dan Syarat Kempen dalam Bahasa Malaysia.

- 1 Ogos 2020


New PB engage MY App Update

Dear Valued Customers,

A new version of PB engage MY is now available for download. Please update your PB engage MY app to avoid any service interruption.

Thank you.

- 17 July 2020


Enhancement of PLUS FD Partial Withdrawal

Dear Valued Customers,

Please be informed that the Bank will enhance the partial withdrawal features under PLUS Fixed Deposit Account (PLUS FD) with effect from 1 August 2020.
 
The revised “Terms and Conditions Governing Fixed Deposit Account” will be made available from 1 August 2020 onwards.

Thank you.


Penambahbaikan Pengeluaran Sebahagian DT PLUS

Pelanggan yang Dihargai,

Dimaklumkan bahawa Bank akan menambah baik ciri-ciri pengeluaran sebahagian Akaun Deposit Tetap PLUS (DT PLUS) mulai 1 Ogos 2020.
 
“Terma dan Syarat yang Mengawal Akaun Deposit Tetap” yang disemak semula itu boleh didapati mulai 1 Ogos 2020.

Terima kasih.

- 1 July 2020


PENJANA SME Financing Scheme

Public Bank and Public Islamic Bank are participating financial institutions of RM2.0 billion PENJANA SME Financing (PSF) Scheme to support Small & Medium Enterprises (SMEs) that are adversely impacted by the COVID-19 pandemic.

Salient features of the PSF:

  • Loan / Financing up to RM500,000 per SME
  • Financing rate of 3.5% fixed per annum

Terms and conditions apply.

PSF will be available in July 2020. For more information / application, please contact nearest Public Bank and Public Islamic Bank Branches.


- 26 June 2020

Discontinuation of JomPAY Billers

Dear Valued Customer,

Please be informed that payment to the following billers via JomPAY will no longer be available with immediate effect:

  • Quick Advantage Sdn Bhd
  • Arkitek ADM Sdn Bhd
  • ADM Design & Management Sdn Bhd
- 24 June 2020

PB Journey Programme – Product Holding Reward

Dear Valued Customers,

Please be informed that the “PB Journey Programme – Product Holding Reward” will be discontinued with effect from 1 July 2020.
A new Product Holding Reward under the PB Journey Programme will be launched in July 2020.

Thank you.

PB Journey Programme – Product Holding Reward

Pelanggan yang Dihargai,

Dimaklumkan bahawa “PB Journey Programme – Product Holding Reward” akan ditamatkan pada 1 Julai 2020.
Satu ganjaran pemegang produk baharu di bawah PB Journey Programme akan dilancarkan pada bulan Julai 2020.

Terima kasih.

- 9 June 2020


Red Carpet Banking (RCB) Documents

Dear Valued Customers,

The Red Carpet Banking (RCB) Documents i.e. Terms and Conditions Governing Red Carpet Banking (RCB) Membership and Terms and Conditions Governing Red Carpet Banking Membership for Public Mutual Gold Elite and Mutual Gold Member will be revised with effect from 22 June 2020.

The revised documents will be made available from 22 June 2020 onwards.

Thank you.

- 28 May 2020

 

Dokumen Perbankan Red Carpet (RCB)

Pelanggan yang Dihargai,

Dokumen Perbankan Red Carpet (RCB) iaitu Terma dan Syarat yang Mengawal Keahlian Perbankan Red Carpet (RCB) serta Terma dan Syarat yang Mengawal Keahlian Perbankan Red Carpet untuk Ahli Public Mutual Gold Elite dan Ahli Mutual Gold akan disemak semula bermula pada 22 Jun 2020.

Dokumen yang disemak semula itu boleh didapati mulai 22 Jun 2020 dan seterusnya.

Terima kasih.

- 28 Mei 2020


Notice on Deposit Insurance by PIDM

NOTIS TENTANG INSURANS DEPOSIT DARIPADA PERBADANAN INSURANS DEPOSIT MALAYSIA (PIDM)

Wang yang dikeluarkan daripada deposit berinsurans anda tidak lagi dilindungi oleh PIDM sekiranya dipindahkan dalam:-

  1. Akaun deposit yang dibayar di luar Malaysia;
  2. Akaun deposit yang dipegang oleh institusi kewangan yang menjalankan perniagaan perbankan di Labuan atau perniagaan perbankan Islam di Labuan;
  3. Akaun deposit yang dipegang oleh bukan Ahli Pengambil Deposit PIDM;
  4. Akaun bukan deposit (misalnya unit amanah, akaun perdagangan sekuriti, dsbnya.); atau
  5. Akaun deposit tidak berinsurans (misalnya Akaun Pelaburan Emas, Instrumen Deposit Boleh Niaga Runcit, dsbnya.).

Dimaklumkan bahawa bagi wang yang dikeluarkan daripada deposit berinsurans anda untuk membeli atau dipindahkan ke dalam produk Takaful atau Insurans baharu, sila hubungi PIDM untuk mendapatkan maklumat lanjut berkaitan dengan Sistem Perlindungan Manfaat Takaful dan Insurans (TIPS). Butir-butir untuk menghubungi PIDM boleh didapati melalui laman web PIDM, www.pidm.gov.my dan melalui Sistem Insurans Deposit (DIS) dan brosur TIPS.

NOTICE ON DEPOSIT INSURANCE BY PERBADANAN INSURANS DEPOSIT MALAYSIA (PIDM)

Money withdrawn from your insured deposit(s) is no longer protected by PIDM if transferred to a:-

  1. Deposit account payable outside Malaysia;
  2. Deposit account held by a financial institution conducting Labuan banking business or Labuan Islamic banking business;
  3. Deposit account held by a non-Deposit Taking Member of the PIDM;
  4. Non-deposit account (e.g. unit trust, securities trading account, etc.); or
  5. Not insured deposit account (e.g. Gold Investment Account, Retail Negotiable Instruments of Deposit, etc.).

Please note that for money withdrawn from your insured deposit to purchase or transfer to a new Takaful or Insurance product, kindly contact PIDM to obtain further information relating to Takaful and Insurance Benefit Protection System (TIPS). The contact details are available on PIDM’s website at www.pidm.gov.my and in the Deposit Insurance System (DIS) and TIPS brochures.

马来西亚存款保险机构(PIDM)关于存款保险的通告

您在受保障存款中提出的款项若转至下列户口,该款项将不再获得马来西亚存款保险机构的保障:

  1. 在马来西亚境外应付的存款户口;
  2. 进行纳闽银行业务或纳闽回教银行业务之金融机构持有的存款户口;
  3. 非PIDM存款收取会员持有的存款户口;
  4. 非存款户口(例如单位信托、证券交易户口等);或
  5. 非受保障存款户口(例如黄金投资户口、零售流通存款票据等)。

请注意,关于从您的受保障存款购买或转账至新的回教家庭保险或保险产品,请联络PIDM以获得回教家庭保险和保险利益保障系统(TIPS)的资料。联络详情可在PIDM的网站www.pidm.gov.my 以及存款保险系统(DIS)和TIPS的小册子中获得。

- 15 May 2020


Measures To Assist Credit Card Customers Affected By COVID-19

In light of the COVID-19 pandemic, Bank Negara Malaysia had on 24 March 2020 announced additional measures to assist borrowers/customers affected. We sincerely hope this will provide some relief to our customers who are facing financial adversities to cope with challenges during this period.

THINGS YOU NEED TO KNOW ABOUT YOUR CREDIT CARD OUTSTANDING BALANCE
1. Credit card balances conversion

  1. Your statement balance at the point of conversion can be converted into term loan of not more than three (3) years at an effective interest rate of 13% per annum. Please apply here.

    OR
     
  2. If you have not been meeting the minimum monthly repayment on your credit card consecutively for the last 3 months (not more than 90 days), the Bank will AUTOMATICALLY convert the outstanding balance into a term loan/financing of three (3) years at an effective interest rate of 13% per annum. This is applicable to all income level of the cardholders. The automatic conversion will only be done once.

2. Credit cardholders who have already converted their card balances into a term loan/financing can request for 6 months loan/financing deferment. Loan/financing repayment will resume after the deferment period. To apply, please contact PB Card Services Hunting Line: 03 - 2176 8222.

3. The outstanding balance converted into a term loan/financing is treated as part of your credit card limit. You can continue to use the remaining credit limit of your credit card.

4. The monthly installment of your new term loan/financing will form part of your minimum monthly repayment amount on the credit card.

5. There will no impact to your CCRIS record.

Let us know if you require further assistance. Kindly contact the Public Bank Credit Card Helpdesk Hunting Line @ 03 – 2176 8222 from Monday to Friday (8.45 a.m. to 5.45 p.m.)

BAHASA MALAYSIA VERSION: Langkah-langkah untuk membantu pelanggan yang terjejas oleh Covid-19

CHINESE VERSION: 协助受新型冠状肺炎病毒(COVID-19)爆发事件影响之客户的措施


- 26 March 2020


Anti-Bribery and Anti-Corruption Policy

Dear Valued Customers,

Please be informed that the Bank adopts a “zero-tolerance approach” towards any form of bribery and corruption in conducting its business. The Bank’s staff are to refrain from offering or receiving any gifts, entertainment, hospitality and non-business travel to/from external party in the course of their duties.

This policy is adopted as means to avoid conflict of interest or appearance of such in our business dealings/in all aspect of the Bank’s business conduct.

Click here for more details.

Thank you.

 

Dasar Anti-Rasuah dan Anti-Sogokan

Pelanggan yang Dihargai,

Dimaklumkan bahawa Bank mengamalkan "pendekatan sifar toleransi" terhadap apa-apa bentuk rasuah dan sogokan semasa menjalankan perniagaan. Kakitangan Bank dilarang daripada menawarkan atau menerima apa-apa hadiah, hiburan, hospitaliti dan perjalanan yang bukan bagi tujuan perniagaan kepada/daripada pihak luar semasa menjalankan tugas mereka.

Dasar ini diguna pakai bagi mengelakkan konflik kepentingan atau keadaan sedemikian dalam semua urusan perniagaan/aspek pelaksanaan perniagaan oleh Bank.

Klik di sini untuk maklumat lanjut.

Terima kasih.

 

反贿赂和反腐败政策

尊敬的客户,

谨此通告,本银行在处理业务时,对任何形式的贪污贿赂和腐败事项采取“零容忍方式”。本银行的职员在执行职务时,不得向外部人士提供或接受任何礼物、款待和非商务性质的旅游。

采取这项政策是为了避免在我们的业务交易/在银行所有方面的业务中出现利益冲突或类似情况的出现。

请按此以获得更多详情。

谢谢。

 

- 1 April 2020


Notice for Redraw Facility

Pinjaman Perumahan/Pinjaman Tetap/Pinjaman Peribadi/Pembiayaan-i Perumahan/Pembiayaan-i Berjangka/Pembiayaan-i Peribadi dengan Kemudahan Pengeluaran Semula

Mulai 01 Februari 2020, tuan/puan dibenarkan membuat beberapa permohonan setiap bulan kalendar untuk mengeluarkan semula apa-apa amaun lebihan prabayar yang melebihi ansuran bulanan tetap tertakluk pada terma dan syarat yang ditetapkan dalam Surat Tawaran.

Semua terma dan syarat lain seperti dalam Kemudahan Pengeluaran Semula tidak berubah.

Housing Loan/Fixed Loan/Personal Loan/House Financing-i/Term Financing-i/Personal Financing-i with Redraw Facility

Effective 01 February 2020, you are allowed to make multiple requests per calendar month to redraw any surplus amount prepaid exceeding the fixed monthly instalment subject to the stipulated terms and conditions in the Letter of Offer.

All other terms and conditions as per the Redraw Facility remain unchanged.

附再提款便利的房屋贷款/固定贷款/个人贷款/回教房屋融资/回教固定融资/回教个人融资

从2020年2月1日起,您每个月可多次要求提出超过固定每月分期付款额的任何剩余预付额,惟这视提供贷款信件上注明的条款与条件而定。

再提款便利的其他条款与条件保持不变。

- 1 January 2020