Announcements

System Maintenance Notice

PBe, PB engage and PB enterprise will be temporarily unavailable due to system maintenance on 30 November 2020 from 12:00 a.m. to 2:00 a.m.

We apologise for any inconvenience caused.

- 26 November 2020

Resumption of Normal Banking/Hours

Dear Valued Customer,

a) Resumption of Normal Banking/Hours

Following the upliftment of Government’s Conditional Movement Control Order (CMCO), normal banking hours have been resumed as 9:30am to 4:00pm for branches/Hire Purchase Centres/Hire Purchase Hubs in Kedah, Melaka, Johor and Terengganu.

List of Selected Business Units under Revised Banking/Business Hours

b) Revised Banking/Business Hours for Business Units in Kelantan

Following the announcement by the Government of Conditional Movement Control Order (CMCO) in Kelantan, the banking/business hours for the following branches/Hire Purchase Centre (HPC) will be revised as 9:30am to 3:00pm w.e.f. 23 November 2020 until further notice.

No.

State

Branches

HPC

1.

 

Kelantan

Wakaf Siku

Wakaf Siku

2.

Kota Bahru

 

3.

Gua Musang

4.

Kuala Krai

5.

Tanah Merah

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Pelanggan yang Dihargai,

a) Waktu Perbankan/Perniagaan Biasa Diteruskan Semula

Berikutan pembatalan Perintah Kawalan Pergerakan Bersyarat (PKPB) oleh kerajaan, waktu perbankan biasa diteruskan semula pada pukul 9.30 pagi hingga 4.00 petang bagi cawangan/Pusat Sewa Beli/Hab Sewa Beli di Kedah, Melaka, Johor dan Terengganu.

Senarai Unit Perniagaan Terpilih di bawah Semakan Semula Waktu Perbankan/Perniagaan

b) Waktu Perbankan/Perniagaan Yang Disemak Semula bagi Unit-unit Perniagaan di Kelantan

Berikutan pengumuman mengenai Perintah Kawalan Pergerakan Bersyarat (PKPB) di Kelantan oleh kerajaan, waktu perbankan/perniagaan bagi cawangan/Pusat Sewa Beli yang berikut akan disemak semula pada pukul 9.30 pagi hingga 3.00 petang bermula pada 23 November 2020 sehingga diberitahu kelak.

Bil.

Negeri

Cawangan

Pusat Sewa Beli

1.

 

Kelantan

Wakaf Siku

Wakaf Siku

2.

Kota Bahru

 

3.

Gua Musang

4.

Kuala Krai

5.

Tanah Merah

Saluran perbankan dalam talian Bank juga beroperasi seperti biasa. Untuk urus niaga perbankan, para pelanggan dinasihatkan agar menggunakan perbankan elektronik Bank, perbankan mudah alih dan perkhidmatan dalam talian lain, sebagai langkah-langkah penjarakan sosial bagi menyekat penularan Covid-19.

Terima kasih.

亲爱的顾客,

a) 恢复正常银行营业时间

随着政府撤回有条件行动管制令,本行于吉打,马六甲,柔佛和登嘉楼的分行/租购中心/租购枢纽中心的银行营业时间已恢复原本的正常时间,即上午930分至下午4时。

更改银行营业时间的部分业务单位列表

b) 更改银行营业时间 – 本行吉兰丹州业务单位

随着政府在吉兰丹实施有条件行动管制令,该州的分行/租购中心的银行营业时间将从 2020年11月23日起更改为上午9时30分至下午3时,直至另行通知。

No.

州属

分行

租购中心

1.

 

吉兰丹

Wakaf Siku

Wakaf Siku

2.

Kota Bahru

 

3.

Gua Musang

4.

Kuala Krai

5.

Tanah Merah

本银行的在线银行渠道仍然不受干扰。作为人身距离措施的一部分,客户受劝告善用本银行的电子银行、流动银行和其他在线服务处理银行交易,以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

- 24 November 2020


Business Resume for LDO & LBN Branch

Dear Valued Customer,

We wish to inform that the following branches have resumed business w.e.f. 23 November 2020 with revised banking hours as 9:30am to 2:00pm.

No.

State

Branch

1.

Sabah

Lido

2.

Wilayah Persekutuan Labuan

Labuan

With the reopening of the above branches, only City Parade Branch is affected by the temporary closure as at todate.

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Penerusan Perniagaan untuk Cawangan Lido dan Cawangan Labuan

Pelanggan yang Dihargai,

Dimaklumkan bahawa cawangan yang berikut telah meneruskan perniagaan mulai 23 November 2020 dengan waktu perbankan disemak semula dari 9:30 pagi hingga 2:00 petang.

Bil.

Negeri

Cawangan

1.

Sabah

Lido

2.

Wilayah Persekutuan Labuan

Labuan

Dengan pembukaan cawangan di atas, hanya Cawangan City Parade masih ditutup sementara sehingga kini.

Tiada gangguan kepada saluran perbankan dalam talian Bank. Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

Lido 分行和纳闽分行恢复营业

亲爱的顾客,

谨此通知,以下的分行已经从 2020年11月23日起恢复营业,银行营业时间则更改为早上9时30分至下午2时

No.

州属

分行

1.

沙巴

Lido

2.

联邦直辖区纳闽

纳闽

隨着上述分行恢复营业,截至今日为止,仍然在暂时关闭中的分行仅有City Parade 分行。

本银行的在线银行渠道仍然不受干扰。作为人身距离措施的一部分,客户受劝告善用本银行的电子银行、流动银行和其他在线服务处理银行交易,以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

- 23 November 2020


Temporary Closure of City Parade Branch

Temporary Closure of City Parade Branch

Dear Valued Customer,

We wish to inform that City Parade branch will be temporarily closed for business starting from 20 November 2020 until further notice. For alternative arrangement, customers may visit the nearest partner branch for essential financial services as set out below:

State Partner Branch
Sabah Jalan Pantai

List of Selected Business Units for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Thank you.

Penutupan Sementara Cawangan City Parade

Pelanggan yang Dihargai,

Dimaklumkan bahawa Cawangan City Parade akan menghentikan perniagaan buat sementara mulai  20 November 2020 sehingga diberitahu kelak. Untuk pengaturan alternatif, pelanggan boleh mengunjungi cawangan pekongsi berhampiran yang berikut untuk perkhidmatan kewangan penting.

Negeri Cawangan Pekongsi
Sabah Jalan Pantai

Senarai Unit Perniagaan Terpilih untuk Penutupan Sementara

Sekiranya anda memerlukan butir-butir lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Terima kasih.

暂时关闭City Parade分行

亲爱的顾客,

本行谨此通知,City Parade分行从2020年11月20日起暂时关闭营业,直至另行通知。作为替代安排,顾客可前往以下邻近的伙伴分行,以获得重要的金融服务。

州属 伙伴分行
沙巴 Jalan Pantai

暂时关闭的业务单位列表

倘若您需要获得关于伙伴分行的进一步详情,请按以下链接:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

谢谢。

- 20 November 2020


Notice on Confirmed COVID-19

KUALA LUMPUR – Public Bank Berhad (“PBB”) confirms that one of its employees from Public Bank – City Parade Branch, in Sabah has tested positive for COVID-19 on 19 November 2020. The said employee had not reported to work since 17 November 2020. The employee contracted COVID-19 from family members.

The affected branch has been temporarily closed from 20 November 2020, and deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

- 20 November 2020


Discontinuation of DBKL via Bill Payment

Dear Valued Customer,

Please be informed that payment to Dewan Bandaraya Kuala Lumpur (DBKL) via Bill Payment is no longer available via PBe, PB engage, PB enterprise and ATM channels. Please make payment via JomPAY channel.

- 18 November 2020


Resumption of Business for Wisma Saberkas Branch

Dear Valued Customer,

We wish to inform that the following branch has resumed business w.e.f. 13 November 2020 with normal banking hours from 9:30am to 4:00pm

No.

State

Branch

1.

Sarawak

Wisma Saberkas

As at to date, Lido branch and Labuan branch are currently under temporary closure w.e.f. 9 November 2020 and 10 November 2020 respectively until further notice.

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Penerusan Perniagaan untuk Cawangan Wisma Saberkas

Pelanggan yang Dihargai,

Kami ingin memaklumkan bahawa cawangan yang berikut telah meneruskan perniagaan mulai 13 November 2020 dengan waktu perbankan biasa dari 9:30 pagi hingga 4:00 petang.

Bil.

Negeri

Cawangan

1.

Sarawak

Wisma Saberkas

Sehingga kini, cawangan Lido dan cawangan Labuan adalah cawangan-cawangan yang masih ditutup sementara masing-masing mulai 9 November 2020 dan 10 November 2020 sehingga diberitahu kelak.

Tiada gangguan kepada saluran perbankan dalam talian Bank. Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

Wisma Saberkas 分行恢复营业

亲爱的顾客,

本行谨此通知,以下的分行从 20201113起恢复营业为正常银行营业时间,即早上930分至下午4

No.

州属

分行

1.

砂拉越

Wisma Saberkas

截止目前为止,Lido 分行和纳闽分行仍然是分别从2020年11月9日和2020年11月10日起暂时关闭的分行,直至另行通知为止。

本银行的在线银行渠道仍然不受干扰。至于银行交易,顾客受劝告善用本银行的电子银行,流动银行和其他在线服务,作为它确保有效抑制新型冠状肺炎病毒蔓延的人身距离措施。

谢谢。

- 12 November 2020


Revision of Banking/Business Hours

Dear Valued Customer,

a) Revised Banking/Business Hours for Selected Business Units

Following the announcement by the Government of the extension of Conditional Movement Control Order (CMCO), the banking/business hours of selected business units in Peninsular Malaysia (except Pahang, Kelantan and Perlis) have been revised as 9:30am to 3:00pm w.e.f. 10 November 2020 until further notice.

List of Selected Business Units under Revised Banking/Business Hours

b) Resumption of Business for Jalan Pantai Branch

We wish to inform that the following branch has resumed business w.e.f. 10 November 2020 and the banking hours have been revised as 9:30am to 2:00pm until further notice.

No. State  Branch
1. Sabah Jalan Pantai

As at todate, Wisma Saberkas branch and Lido branch are currently under temporary closure w.e.f. 3 November 2020 and 9 November 2020 respectively until further notice.

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilize the Bank’s electronic banking, mobile banking and other online services, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Pelanggan yang Dihargai,

a) Perubahan Waktu Perbankan/Perniagaan bagi Unit-unit Perniagaan Terpilih

Berikutan pengumuman oleh Kerajaan mengenai lanjutan Perintah Kawalan Pergerakan Bersyarat (PKPB), waktu perbankan/perniagaan unit-unit perniagaan terpilih di Semenanjung Malaysia (kecuali Pahang, Kelantan dan Perlis) telah diubah, dari 9:30 pagi hingga 3:00 petang, bermula pada 10 November 2020 sehingga diberitahu kelak.

Senarai Unit Perniagaan Terpilih di bawah Semakan Semula Waktu Perbankan/Perniagaan

b) Penerusan semula Perniagaan Cawangan Jalan Pantai

Dimaklumkan bahawa cawangan yang berikut akan memulakan semula perniagaan bermula pada 10 November 2020 dan waktu perbankan telah diubah, dari 9:30 pagi hingga 2:00 petang, sehingga diberitahu kelak.

No. Negeri Cawangan
1. Sabah Jalan Pantai

Setakat ini, Cawangan Wisma Saberkas ditutup buat sementara waktu bermula pada 3 November 2020 dan Cawangan Lido ditutup buat sementara waktu bermula pada 9 November 2020 sehingga diberitahu kelak.

Perbankan dalam talian Bank juga akan beroperasi seperti biasa. Untuk urus niaga perbankan, para pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank, sebagai langkah-langkah penjarakan fizikal bagi memastikan langkah-langkah untuk menyekat penularan Covid-19.

Terima kasih.

亲爱的顾客,

a) 特选业务单位更改银行营业时间

随着政府宣布延长有条件行动管制令 (CMCO),本银行在马来西亚半岛(不包括彭亨,吉兰丹和玻璃市)的特选业务单位的银行营业时间,已经从 20201110起更改为早上930分至下午3,直至另行通知为止。

更改银行营业时间的部分业务单位列表

b) Jalan Pantai 分行恢复营业

本行谨此通知,以下的分行已从 2020年11月10日起恢复营业,而此分行的银行营业时间也更改为早上9时30分至下午2时,直至另行通知为止。

No. 州属 分哈
1. 沙巴 Jalan Pantai

截至今日为止,仍然在暂时关闭中的分行包括 Wisma Saberkas 分行(2020年11月3日起)和 Lido 分行(2020年11月9日起),直至另行通知为止。

本银行的在线银行渠道仍然不受干扰。作为人身距离措施的一部分,客户受劝告善用本银行的电子银行、流动银行和其他在线服务处理银行交易,以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

- 10 November 2020


Temporary Closure of Labuan Branch

Temporary Closure of Labuan Branch

Dear Valued Customer,

We wish to inform that Labuan branch will be temporarily closed for business starting from 10 November 2020 until further notice. For alternative arrangement, customers may visit the nearest partner branch for essential financial services as set out below:

State  Partner Branch
Sabah Kota Kinabalu

List of Selected Business Units for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Thank you.

Penutupan Sementara Cawangan Labuan

Pelanggan yang Dihargai,

Dimaklumkan bahawa Cawangan Labuan akan menghentikan perniagaan buat sementara mulai  10 November 2020 sehingga diberitahu kelak. Untuk pengaturan alternatif, pelanggan boleh mengunjungi cawangan pekongsi berhampiran yang berikut untuk perkhidmatan kewangan penting.

Negeri Cawangan Pekongsi
Sabah Kota Kinabalu

Senarai Unit Perniagaan Terpilih untuk Penutupan Sementara

Sekiranya anda memerlukan butir-butir lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Terima kasih.

暂时关闭纳闽分行

亲爱的顾客,

本行谨此通知,纳闽分行从2020年11月10日起暂时关闭营业,直至另行通知。作为替代安排,顾客可前往以下邻近的伙伴分行,以获得重要的金融服务。

州属 伙伴分行
沙巴 哥打京那巴鲁

暂时关闭的业务单位列表

倘若您需要获得关于伙伴分行的进一步详情,请按以下链接:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

谢谢。

- 10 November 2020


Notice on Confirmed Covid-19

KUALA LUMPUR – Public Bank Berhad ("PBB") confirms that one of its employees from Public Bank- Labuan Branch, in Wilayah Persekutuan Labuan has tested positive for COVID-19 on 10 November 2020. The said employee had not reported to work since 6 November 2020 .

The affected branch has been temporarily closed from 10 November 2020, and deep cleaning and sanitization activities will be carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

- 10 November 2020


Revision of PB-AIA Visa Gold Credit Card Feature

Dear Valued Cardmembers,

Kindly be informed that effective 1 December 2020, the card features of PB-AIA Visa Gold Credit Card will be revised. The table below depict the revised card feature:

PB-AIA Visa Gold Credit Card
Existing Feature Revised Feature (w.e.f 1 December 2020)
2% Cash Rebate for every Ringgit charged to your card for AIA Insurance Premiums, capped at RM100 per annum 0.2% Cash Rebate for every Ringgit charged to your card for AIA Insurance Premiums

Please contact our PB Card Services at 03-2176 8000 or email at custsvc@publicbank.com.my if you have any queries.

Thank you.

- 9 November 2020


Temporary Closure of Lido Branch

(a) Temporary Closure of Lido Branch

(b) Change of Partner Branch for Jalan Pantai Branch

Dear Valued Customer,

We wish to inform that the following branch will be temporarily closed for business starting from 9 November 2020 until further notice. For alternative arrangement, customers may visit the following nearest partner branch for essential financial services.

States Closed Branch Partner Branch
Sabah Lido Donggongon

Hence, City Parade Branch will replace Lido Branch as the partner branch for Jalan Pantai Branch which has been under temporary closure since 23 October 2020 until further notice.

States Closed Branch Partner Branch
Sabah Jalan Pantai City Parade

List of Selected Business Units for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Thank you.

(a) Penutupan Sementara Cawangan Lido

(b) Pertukaran Cawangan Pekongsi bagi Cawangan Jalan Pantai

Pelanggan yang Dihargai,

Dimaklumkan bahawa cawangan yang berikut akan menutup perniagaannya buat sementara mulai  9 November 2020 sehingga diberitahu kelak. Untuk pengaturan alternatif, pelanggan boleh mengunjungi cawangan pekongsi berhampiran yang berikut untuk perkhidmatan kewangan penting.

Negeri Cawangan yang Ditutup Cawangan Pekongsi
Sabah Lido Donggongon

Sementara itu, Cawangan City Parade akan menggantikan Cawangan Lido sebagai cawangan pekongsi bagi Cawangan Jalan Pantai yang ditutup buat sementara sejak 23 Oktober 2020 sehingga diberitahu kelak.

Negeri Cawangan yang Ditutup Cawangan Pekongsi
Sabah Jalan Pantai City Parade

Senarai Unit Perniagaan Terpilih untuk Penutupan Sementara

Sekiranya anda memerlukan butir-butir lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Terima kasih.

(a) 暂时关闭 Lido 分行

(b) 更换 Jalan Pantai 分行的伙伴分行

亲爱的顾客,

本行谨此通知,以下的分行从2020119起暂时关闭营业,直至另行通知。作为替代安排,顾客可前往以下邻近的伙伴分行,以获得重要的金融服务。

州属 关闭的分行 伙伴分行
沙巴 Lido Donggongon

因此,City Parade 分行将取代Lido 分行成为 Jalan Pantai 分行的伙伴分行,Jalan Pantai 分行自2020年10月23日起已暂时关闭,直至另行通知为止。

州属 关闭的分行 伙伴分行
沙巴 Jalan Pantai City Parade

暂时关闭的业务单位列表

倘若您需要获得关于伙伴分行的进一步详情,请按以下链接:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

谢谢。

- 9 November 2020


Revision of T&C of PB eFixed Deposit

Dear Valued Customers,

Please be informed that with effect from 23 November 2020, the “Terms and Conditions of PB eFixed Deposit” will be enhanced to be in line with the requirements of the Public Bank Group Anti-Bribery and Anti-Corruption Policy.

The revised “Terms and Conditions of PB eFixed Deposit” will be made available on the Bank’s website from 23 November 2020 onwards.

Thank you.

Semakan semula Terma dan Syarat bagi PB e-Deposit Tetap

Pelanggan Yang Dihargai,

Dimaklumkan bahawa bermula pada 23 November 2020, “Terma dan Syarat PB e-Deposit Tetap” akan dikemas kini agar memenuhi kehendak Dasar Antirasuah dan Antisogokan Kumpulan Public Bank.

Semakan semula “Terma dan Syarat PB e-Deposit Tetap” boleh didapati dalam laman web Bank mulai 23 November 2020 dan seterusnya.

Terima kasih.

- 2 November 2020

PB Fixed Deposit / Term Deposit-i Campaign

Please be informed that the Campaign Period of “PB Fixed Deposit / Term Deposit-i” Campaign will be extended to 31 December 2020.

Click here for the revised Terms and Conditions in English.

Kempen PB Deposit Tetap / Deposit Bertempoh-i

Dimaklumkan bahawa Tempoh Kempen “PB Deposit Tetap / Deposit Bertempoh-i” akan dilanjutkan sehingga 31 Disember 2020.

Klik di sini untuk Terma dan Syarat yang disemak dalam Bahasa Malaysia.

- 1 November 2020

Revision of Banking/Business Hours

Revision on the Banking/Business Hours for Selected Branches and Hire Purchase Centre/Hire Purchase Hubs

Dear Valued Customer,

The banking/business hours of the following branches and Hire Purchase Centre/Hire Purchase Hubs have been revised as 09:30am - 02:00pm w.e.f. 28 October 2020 until further notice.

States

Branches

Hire Purchase Centre

Hire Purchase Hubs

 

 

 

 

 

Sabah

Beaufort

Inanam

Prima Square

City Parade

 

Tawau

Donggongon

 

 

Inanam

 

 

Jalan Apas

 

 

Kota Belud

 

 

Kota Kinabalu

 

 

Keningau

 

 

Lido

 

 

Lahad Datu

 

 

Papar

 

 

Prima Square

 

 

Putatan

 

 

Sandakan

 

 

Tawau

 

 

Wilayah Persekutuan Labuan

Labuan

 

Labuan

 

List of Selected Business Units under Revised Banking/Business Hours

Temporarily closed w.e.f. 23 October 2020 and Banking Hours will be revised as 9.30am to 2.00pm upon resumption of business

State

Branch

Sabah

Jalan Pantai

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilize the Bank’s electronic banking, mobile banking and other online services, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Semakan Semula Waktu Perbankan/Perniagaan untuk Cawangan-cawangan Terpilih dan Pusat Sewa Beli/Hab Sewa Beli

Pelanggan yang Dihargai,

Waktu perbankan/perniagaan untuk cawangan-cawangan dan Pusat Sewa Beli/Hab Sewa Beli yang berikut telah disemak semula, iaitu 09:30 pagi - 02:00 petang mulai 28 Oktober 2020 sehingga diberitahu kelak.

Negeri

Cawangan

Pusat Sewa Beli

Hab Sewa Beli

 

 

 

 

 

Sabah

Beaufort

Inanam

Prima Square

City Parade

 

Tawau

Donggongon

 

 

Inanam

 

 

Jalan Apas

 

 

Kota Belud

 

 

Kota Kinabalu

 

 

Keningau

 

 

Lido

 

 

Lahad Datu

 

 

Papar

 

 

Prima Square

 

 

Putatan

 

 

Sandakan

 

 

Tawau

 

 

Wilayah Persekutuan Labuan

Labuan

 

Labuan

Senarai Unit Perniagaan Terpilih di bawah Semakan Semula Waktu Perbankan/Perniagaan

Penutupan sementara mulai 23 Oktober 2020 dan waktu perbankan akan disemak semula sebagai 9.30 pagi - 2.00 petang selepas penerusan perniagaan

Negeri

Cawangan

Sabah

Jalan Pantai

Tiada gangguan kepada saluran perbankan dalam talian Bank. Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank, sebagai sebahagian daripada langkah penjarakan sosial dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

更改银行营业时间 – 部分分行和租购中心/租购枢纽中心

亲爱的顾客,

20201028日起,以下分行和租购中心/租购枢纽中心的银行营业时间已更改为早上 930 下午2时,直至另行通知为止。

州属

分行

租购中心

租购枢纽中心

 

 

 

 

 

沙巴

Beaufort

Inanam

Prima Square

City Parade

 

Tawau

Donggongon

 

 

Inanam

 

 

Jalan Apas

 

 

Kota Belud

 

 

Kota Kinabalu

 

 

Keningau

 

 

Lido

 

 

Lahad Datu

 

 

Papar

 

 

Prima Square

 

 

Putatan

 

 

Sandakan

 

 

Tawau

 

 

联邦直辖区纳闽

Labuan

 

Labuan

更改银行营业时间的部分业务单位列表

以下分行从20201023日起暂时关闭,
银行营业时间将在恢复营业后更改为上午930分至下午2

州属

分行

沙巴

Jalan Pantai

本银行的在线银行渠道仍然不受干扰。至于银行交易,顾客受劝告善用本银行的电子银行,流动银行和其他在线服务,作为它确保有效抑制新型冠状肺炎病毒蔓延的人身距离措施。

谢谢。

- 28 October 2020


Resumption of Business for Kota Damansara Branch

Dear Valued Customer,

We wish to inform that the following branch has resumed business w.e.f. 30 October 2020 and the banking hours have been revised as 9:30am to 3:00pm until further notice.

No.

State

Branch

1.

Selangor

Kota Damansara

As at todate, Jalan Pantai branch is the only branch which is currently under temporary closure w.e.f. 23 October 2020 until further notice.

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak

Thank you.

Penerusan Perniagaan untuk Cawangan Kota Damansara

Pelanggan yang Dihargai,

Kami ingin memaklumkan bahawa cawangan yang berikut telah meneruskan perniaggan mulai 30 Oktober 2020 dan waktu perbankan telah disemak semula dari 9:30 pagi hingga 3:00 petang sehingga diberitahu kelak.

Bil.

Negeri

Cawangan

1.

Selangor

Kota Damansara

Sehingga kini, cawangan Jalan Pantai adalah satu-satunya cawangan yang masih ditutup sementara mulai 23 Oktober 2020 sehingga diberitahu kelak.

Tiada gangguan kepada saluran perbankan dalam talian Bank. Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

哥打白沙罗分行恢复营业

亲爱的顾客,

本行谨此通知,以下的分行已从 20201030起恢复营业,惟银行营业时间更改为早上9时30分至下午3时,直至另行通知为止。

No.

州属

分行

1.

雪兰莪

哥打白沙罗

截止目前为止,Jalan Pantai 分行是目前唯一一家从2020年10月23日起暂时关闭的分行,直至另行通知为止。

本银行的在线银行渠道仍然不受干扰。至于银行交易,顾客受劝告善用本银行的电子银行,流动银行和其他在线服务,作为它确保有效抑制新型冠状肺炎病毒蔓延的人身距离措施。

谢谢。

- 30 October 2020


Resumption of Business for Selected Branches

Dear Valued Customer,

We wish to inform that the following branches have resumed business w.e.f. 26 October 2020 and the banking hours have been revised as 9:30am to 3:00pm until further notice.

No.

State

Branch

1.

 

Wilayah Persekutuan Kuala Lumpur

Jalan Bukit Bintang

2.

Jalan Tun HS Lee

3.

Taman Connaught

4.

Taman Midah

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Penerusan Perniagaan untuk Cawangan Terpilih

Pelanggan yang Dihargai,

Dimaklumkan bahawa cawangan yang berikut telah meneruskan perniagaan bermula pada 26 Oktober 2020 dan waktu perbankan telah disemak semula dari 9:30 pagi hingga 3:00 petang sehingga diberitahu kelak.

Bil.

Negeri

Cawangan

1.

 

Wilayah Persekutuan Kuala Lumpur

Jalan Bukit Bintang

2.

Jalan Tun HS Lee

3.

Taman Connaught

4.

Taman Midah

Tiada gangguan kepada saluran perbankan dalam talian Bank. Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank, sebagai sebahagian daripada langkah penjarakan sosial dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

部分分行恢复营业

亲爱的顾客,

谨此通知,以下的分行已从 2020年10月26日起恢复营业,惟银行营业时间调整为从早上9时30分至下午3时,直至另行通知。

No.

州属

分行

1.

 

联邦直辖区吉隆玻

Jalan Bukit Bintang

2.

Jalan Tun HS Lee

3.

Taman Connaught

4.

Taman Midah

本银行的在线银行渠道仍然不受干扰。至于银行交易,顾客受劝告善用本银行的电子银行,流动银行和其他在线服务,作为它确保有效抑制新型冠状肺炎病毒蔓延的人身距离措施。

谢谢。

- 26 October 2020


Notice on Confirmed Covid-19

KUALA LUMPUR – Public Bank Berhad (“PBB”) confirms that one of its employees from Public Bank – Jalan Pantai Branch, in Sabah has tested positive for COVID-19 on 22 October 2020. The said employee had not reported to work since 14 October 2020.

The affected branch has been temporarily closed from 23 October 2020, and deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

- 23 October 2020


Revised Banking Hours of City Parade Branch

Dear Valued Customers

We wish to inform that the banking hours for City Parade Branch had been revised as 9:30 am to 1:00 pm on 23 October 2020 until further notice.

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

- 23 October 2020

 

Semakan Semula Waktu Perbankan di Cawangan City Parade

Pelanggan yang Dihargai,

Dimaklumkan bahawa waktu perbankan bagi Cawangan City Parade telah disemak semula, iaitu 9.30 pagi hingga 1.00 tengah hari, pada 23 Oktober 2020 sehingga diberitahu kelak.

Tiada gangguan kepada saluran perbankan dalam talian Bank. Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank, sebagai sebahagian daripada langkah penjarakan sosial dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

- 23 Oktober 2020

 

更改 City Parade 分行营业时间

亲爱的顾客,

谨此通知,从2020年10月23日起,City Parade 分行的营业时间更改为早上9时30分至中午1时,直至另行通知为止。

本银行的在线银行渠道仍然不受干扰。至于银行交易,顾客受劝告善用本银行的电子银行,流动银行和其他在线服务,作为它确保有效抑制新型冠状肺炎病毒蔓延的人身距离措施。

谢谢。

- 2020年10月23日


Resume Business for Taiping & Papar Branches

Dear Valued Customer,

We wish to inform that the following branches have resumed business w.e.f. 27 October 2020:

A.

Resumption of Business with Normal Banking Hours of 9:30am to 4:00pm until Further Notice.

No.

State

Branch

1.

Perak

Taiping

 

B.

Resumption of Business with Revised Banking Hours of 9:30am to 3:00pm until Further Notice.

No.

State

Branch

1.

Sabah

Papar

List of Selected Business Units for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Penerusan Perniagaan untuk Cawangan Taiping dan Papar

Pelanggan yang Dihargai,

Dimaklumkan bahawa cawangan yang berikut telah meneruskan perniagaan bermula pada 27 Oktober 2020:

A.

Penerusan perniagaan dengan Waktu Perbankan Biasa dari 9:30 pagi hingga 4:00 petang sehingga diberitahu kelak.

Bil.

Negeri

Cawangan

1.

Perak

Taiping

 

B.

Penerusan perniagaan dengan Waktu Perbankan Disemak Semula dari 9:30 pagi hingga 3:00 petang sehingga diberitahu kelak.

Bil.

Negeri

Cawangan

1.

Sabah

Papar

Senarai Unit Perniagaan Terpilih untuk Penutupan Sementara

Sekiranya anda memerlukan butir-butir lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx

Tiada gangguan kepada saluran perbankan dalam talian Bank. Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank, sebagai sebahagian daripada langkah penjarakan sosial dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

太平和吧巴分行恢复营业

亲爱的顾客,

谨此通知,以下的分行已从 2020年10月27日起恢复营业:

A.

恢复营业为一般银行营业时间,即早上9时30分至下午4时,直至另行通知。

No.

州属

分行

1.

霹雳

太平

 

B.

恢复营业并修改银行营业时间,即早上9时30分至下午3时,直至另行通知。

No.

州属

分行

1.

沙巴

吧巴

暂时关闭的业务单位列表

倘若您需要获得关于伙伴分行的进一步详情,请按以下链接:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx

本银行的在线银行渠道仍然不受干扰。至于银行交易,顾客受劝告善用本银行的电子银行,流动银行和其他在线服务,作为它确保有效抑制新型冠状肺炎病毒蔓延的人身距离措施。

谢谢。

- 27 October 2020


Notice on Confirmed Covid-19

KUALA LUMPUR – Public Bank Berhad (“PBB”) confirms that one of its employees from Public Bank – Papar Branch, in Sabah has tested positive for COVID-19 on 21 October 2020. The said employee had not reported to work since 9 October 2020.

The affected branch has been temporarily closed from 21 October 2020, and deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

- 21 October 2020


Revision of T&C Governing Deposit Accounts

Dear Valued Customer,

With effect from 13 November 2020, the Terms and Conditions Governing Deposit Accounts will be enhanced to be in line with the requirements of the Bank Negara Malaysia (BNM) - PayNet Overlay Service Procedures for Instant Transfer, implementation of the Guidelines on Internal-Dishonoured Cheques Information System (I-DCHEQS) and the Public Bank Group/Public Islamic Bank Anti-Bribery and Anti-Corruption Policy.

The relevant new/revised clauses have been incorporated into the following Terms and Conditions Governing Deposit Accounts:-

Public Bank Berhad

  1. Terms and Conditions Governing Current Account
  2. Terms and Conditions Governing Fixed Deposit Account
  3. Terms and Conditions Governing Savings Account

Public Islamic Bank Berhad

  1. Terms and Conditions Governing Current Account-i
  2. Terms and Conditions Governing Term Deposit-i Account
  3. Terms and Conditions Governing Savings Account-i

The revised Terms and Conditions Governing Deposit Accounts will be made available in the Bank’s website from 13 November 2020 onwards.

Thank you.

SEMAKAN TERMA DAN SYARAT YANG MENGAWAL AKAUN DEPOSIT

Pelanggan yang Dihargai,

Bermula 13 November 2020, Terma dan Syarat yang Mengawal Akaun Deposit akan ditambah agar selaras dengan kehendak Bank Negara Malaysia (BNM) - Prosedur Perkhidmatan Nilai Tambah PayNet untuk Pindahan Segera, pelaksanaan Garis Panduan Sistem Maklumat Cek Tak Laku Dalaman (I-DCHEQS) dan Dasar Anti-Rasuah dan Anti-Sogokan Kumpulan Public Bank/Public Islamic Bank.

Fasal baharu/yang disemak semula yang berkaitan telah dimasukkan dalam Terma dan Syarat yang Mengawal Akaun Deposit berikut:-

Public Bank Berhad

  1. Terma dan Syarat yang Mengawal Akaun Semasa
  2. Terma dan Syarat yang Mengawal Akaun Deposit Tetap
  3. Terma dan Syarat yang Mengawal Akaun Simpanan

Public Islamic Bank Berhad

  1. Terma dan Syarat yang Mengawal Akaun Semasa-i
  2. Terma dan Syarat yang Mengawai Akaun Deposit Tetap-i
  3. Terma dan Syarat yang Mengawal Akaun Simpanan-i

Terma dan Syarat yang disemak semula boleh didapati dalam laman web Bank mulai 13 November 2020.

Terima kasih.

修正存款户口的条款与条件

亲爱的顾客,

从2020年11月13日起,以下存款户口的条款与条件将进一步加强,以配合马来西亚国家银行对即时转账的PayNet 叠加服务程序,实施内部空头支票资讯系统指南以及大众银行集团/大众回教银行的反贿赂和反贪腐政策

这些存款户口的条款与条件,已纳入相关的新/修正条款:

大众银行有限公司

  1. 来往户口条款与条件
  2. 定期存款户口条款与条件
  3. 储蓄户口条款与条件

大众回教银行有限公司

  1. 回教来往户口条款与条件
  2. 回教定期存款户口条款与条件
  3. 回教储蓄户口条款与条件

您可从2020年11月13日起,在本银行的网站查看上述存款户口的修正条款与条件。

谢谢。

- 21 October 2020


PBe Customer Support

Dear Valued Customers,

We regret to inform that our PBe Customer Support Help Desk is experiencing an influx of calls during CMCO. Your call may be diverted to ATM Help Desk for assistance. If you have any queries or experiencing problems regarding PBe or PB engage, please contact our customer support via email at customersupport@publicbank.com.my. Our Customer Support team will contact you as soon as possible.

Thank you for your cooperation and understanding.

- 19 October 2020


Relocation of Kampar Branch

Please be informed that our Kampar branch will be relocated to the following address with effect from 16 November 2020:

No. 77, 78 & 79
Jalan Terminal Kampar 1/D
Pusat Perdagangan Kampar
31900 Kampar, Perak
 

- 15 October 2020


Notice on Confirmed Covid-19

KUALA LUMPUR – Public Bank Berhad (“PBB”) confirms that one of its employees from Public Bank – Kota Damansara Branch, in Selangor has tested positive for COVID-19 on 12 October 2020. The said employee had not reported to work since 7 October 2020.

The affected branch has been temporarily closed from 12 October 2020, and deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

- 12 October 2020


Notice on Revision of the Banking Hours

Revised Banking Hours for Selected Branches and Hire Purchase Centres/Hire Purchase Hubs

Dear Valued Customer,

Following the Government’s Conditional Movement Control Order (CMCO), the banking hours of the following branches and Hire Purchase Centres/Hire Purchase Hubs have been revised as 9:30am to 3:00pm until further notice.

List of Selected Business Units under Revised Banking Hours

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Semakan Semula Waktu Perbankan untuk Cawangan dan Pusat Sewa Beli / Hab Sewa Beli Terpilih

Pelanggan yang Dihargai,

Berikutan Perintah Kawalan Pergerakan Bersyarat (PKPB) yang diumumkan oleh kerajaan, waktu perbankan cawangan dan Pusat Sewa Beli/Hab Sewa Beli yang berikut telah diubah sebagai pukul 9.30 pagi sehingga 3.00 petang sehingga diberitahu kelak.

Senarai Unit Perniagaan Terpilih untuk Semakan Semula Waktu Perbankan

Tiada gangguan kepada saluran perbankan dalam talian Bank. Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang lain, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

更改银行营业时间 – 特选分行和租购中心/租购枢纽中心

亲爱的顾客,

随著政府实施有条件行动管制令 (CMCO) ,本银行谨此通知,以下分行和租购中心/租购枢纽中心的营业时间将更改为早上9时30分至下午3时,直至另行通知为止。

更改银行营业时间的部分业务单位列表

本银行的在线银行渠道仍然不受干扰。至于银行交易,顾客受劝告善用本银行的电子银行,流动银行和其他在线服务,作为它确保有效抑制新型冠状肺炎病毒蔓延的人身距离措施。

谢谢。

- 14 October 2020


LHDNM : e-Stamp Duty Service

Dear Valued Customers,

The Bank has launched the Lembaga Hasil Dalam Negeri Malaysia (LHDNM) e-Stamp Duty Service via PBe and PB enterprise’s Bill Payment.

Customers can make stamp duty payment to LHDNM by key in the Adjudication Number provided by LHDNM as the payment reference.

How to perform e-Stamp Duty payment:

  1. Retail Customer
    1. Logon to the online banking
    2. Select “Bill Payment”
    3. Select “Lembaga Hasil Dalam Negeri (STAMP)” then click “Next”
    4. Choose your “From Account” and enter the “Adjudication Number”
    5. Click “Request PAC Now” and enter the PAC number
    6. Click “Confirm” to complete the transaction

  2. Corporate Customer (Maker)
    1. Logon to the online banking
    2. Select “Bill Payment”
    3. Select “Lembaga Hasil Dalam Negeri (STAMP)” then click “Next”
    4. Choose your “From Account” and enter the “Adjudication Number”
    5. Click “Submit”
     

    Corporate Customer (Authorizer)

    1. Logon to the online banking
    2. Click “Pending Approval”
    3. Select the transaction(s) that need to authorize and click “Approve”
    4. Enter the “SecureSign Code”
    5. Click “Confirm” to complete the transaction

Additional Notes:
Please register with STAMPS before proceed with the Stamp Duty payment via PBe and PB enterprise.

- 8 October 2020

Notice on Confirmed Covid-19

KUALA LUMPUR – Public Bank Berhad (“PBB”) confirms that one of its employees from Public Bank – Bintang Walk Branch, in Wilayah Persekutuan has tested positive for COVID-19 on 7 October 2020. The said employee had not reported to work since 29 September 2020. The employee contracted COVID-19 from family members.

The affected branch has been temporarily closed from 7 October 2020, and deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

- 7 October 2020


Revision on the Banking Hours

Revision on the Banking Hours

Following the Conditional Movement Control Order (CMCO) at Kota Kinabalu, Penampang and Putatan, the banking hours of the following branches and Hire Purchase Centre have been revised to 09:30am - 03:00pm w.e.f. 7 October 2020 until further notice.

Branches Hire Purchase Centre
City Parade Inanam
Donggongon  
Inanam
Jalan Pantai
Kota Kinabalu
Lido
Putatan

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilize the Bank’s electronic banking, mobile banking and other online services, as part of its social distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Semak semula Waktu Perbankan

Berikutan Perintah Kawalan Pergerakan Bersyarat (PKPB) yang diumumkan oleh kerajaan yang dikenakan ke atas Kota Kinabalu, Penampang dan Putatan, kami ingin memaklumkan bahawa waktu perbankan untuk cawangan-cawangan dan Pusat Sewa Beli yang berikut telah disemak semula kepada 9.30 pagi - 3.00 petang bermula pada 7 Oktober 2020 sehingga diberitahu kelak.

Cawangan Pusat Sewa Beli
City Parade Inanam
Donggongon  
Inanam
Jalan Pantai
Kota Kinabalu
Lido
Putatan

Saluran perbankan dalam talian Bank juga akan beroperasi seperti biasa. Untuk urus niaga perbankan, para pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian yang lain, sebagai langkah-langkah penjarakan sosial bagi memastikan keberkesanan langkah-langkah untuk menyekat penularan virus Covid-19.

Terima kasih.

更改银行营业时间

随著政府对亚庇、兵南邦和必打丹实施有条件行动管制令 (CMCO) ,本银行谨此通知,从2020年10月7日起,以下分行和租购中心的营业时间将更改为早上9时30分至下午3时,直至另行通知为止。

分行 租购中心
City Parade Inanam
Donggongon  
Inanam
Jalan Pantai
Kota Kinabalu
Lido
Putatan

本银行的在线银行渠道仍然不受干扰。至于银行交易,顾客受劝告善用本银行的电子银行,流动银行和其他在线服务,作为它确保有效抑制新型冠状肺炎病毒蔓延的社交距离措施。

谢谢。

- 7 October 2020


PB eFD via FPX Campaign

Please be informed that the Campaign Period for “PB eFD via FPX Campaign” will be extended to 31 December 2020.

Click here for the revised Terms and Conditions in English.

Kempen “PB eFD melalui FPX”

Dimaklumkan bahawa Tempoh Kempen “PB eFD melalui FPX” akan dilanjutkan sehingga 31 Disember 2020.

Klik di sini untuk Terma dan Syarat yang disemak dalam Bahasa Malaysia.

- 1 Oktober 2020

Revision of T&C of PB eFixed Deposit

Dear Valued Customers,

Please be informed that with effect from 1 November 2020, the “Terms and Conditions of PB eFixed Deposit” will be enhanced in terms of eligibility and illustration of interest payment for premature withdrawal for clarity purpose.

The revised “Terms & Conditions of PB eFixed Deposit” will be made available in the Bank’s website from 1 November 2020 onwards.

Thank you.

Semakan semula Terma dan Syarat PB e-Deposit Tetap

Pelanggan yang Dihargai,

Dimaklumkan bahawa bermula pada 1 November 2020, “Terma dan Syarat PB e-Deposit Tetap” akan dipertingkatkan dari segi kelayakan dan ilustrasi pembayaran faedah bagi pengeluaran pramatang untuk lebih jelas.

Semakan semula “Terma dan Syarat PB e-Deposit Tetap” boleh didapati melalui laman web Bank mulai 1 November 2020 dan berikutnya.

Terima kasih.

- 1 Oktober 2020

Revision of PB Credit Cards / PIB Credit Cards-i

Dear Valued Cardmembers,

Kindy be informed that effective 1 October 2020, all Direct Debit transactions will be excluded from earning any forms of card rewards and/or points.

Please contact our PB Card Services at 03-2176 8000 or email at custsvc@publicbank.com.my if you have any queries.

Thank you.

- 9 September 2020


CRS and FATCA

Common Reporting Standard (CRS) and Foreign Account Tax Compliance Act (FATCA)

Dear Valued Customer,

Following the implementation of FATCA and CRS in Malaysia, the Bank is required to collect self-certification with a valid foreign Tax Identification Number (TIN) from the following pre-existing account holders with foreign status(es) i.e.:

  1. Foreign Account Tax Compliance Act Implemented since 1 July 2014
    A U.S. Person or a Malaysian with U.S. Permanent Resident status whose depository account was opened before 1 July 2014.
  2. Common Reporting Standard Implemented since 1 July 2017
    A Foreigner (other than U.S.) or a Malaysian with Non-U.S. foreign tax residency(ies) status whose depository account was opened before 1 July 2017.

If you are an individual described above, please visit your account-holding branch’s customer service counter to declare your foreign TIN by executing the account opening cum self-certification form (AOSF).

Even if you had furnished the Bank with the valid foreign TIN prior to this announcement, if you have any update on the foreign status(es), please feel free to declare by executing the above AOSF.

If there is any query regarding your tax residency status, please contact your tax advisor or local tax authority. You may obtain more information about FATCA and CRS from the following official websites:

1. CRS - https://www.oecd.org/tax/automatic-exchange/crs-implementation-and-assistance/tax-residency/
2. FATCA - https://www.irs.gov/businesses/corporations/fatca-information-for-individuals
3. Inland Revenue Board of Malaysia - http://www.hasil.gov.my/bt_goindex.php?bt_kump=6&bt_skum=2&bt_posi=1&bt_unit=2&bt_sequ=1&cariw=#


Thank you.

Standard Pelaporan Am (CRS) dan Akta Pematuhan Cukai Akaun Asing (FATCA)

Pelanggan yang Dihargai,

Berikutan pelaksanaan FATCA dan CRS di Malaysia, Bank dikehendaki mengambil pengesahan sendiri dengan Nombor Pengenalan Cukai (TIN) asing yang sah daripada pemegang akaun sedia ada berikut dengan status asing iaitu: -

  1. Pelaksanaan Akta Pematuhan Cukai Akaun Asing sejak 1 Julai 2014
    Seorang warga A.S. atau warga Malaysia yang juga Pemastautin Tetap A.S. yang akaun depositnya dibuka sebelum 1 Julai 2014.
  2. Pelaksanaan Standard Pelaporan Am sejak 1 Julai 2017
    Seorang warga asing (selain daripada warga A.S.) atau seorang warga Malaysia dengan status pemastautin cukai asing Bukan A.S. yang akaun depositnya dibuka sebelum 1 Julai 2017.

Sekiranya anda seorang individu yang dinyatakan di atas, sila pergi ke kaunter perkhidmatan pelanggan cawangan pemegang akaun anda untuk memaklumkan Nombor Pengenalan Cukai asing anda dengan melengkapkan borang pembukaan akaun yang juga borang pengenalan diri (AOSF).

Walaupun anda telah mengemukakan Nombor Pengenalan Cukai asing yang sah kepada Bank sebelum pengumuman ini, sekiranya anda mempunyai apa-apa kemas kini mengenai status asing berkenaan, sila isytiharkan dengan melengkapkan AOSF di atas.

Sekiranya terdapat pertanyaan mengenai status pemastautin cukai anda, sila hubungi penasihat cukai anda atau pihak berkuasa percukaian tempatan. Anda boleh mendapatkan lebih banyak maklumat mengenai FATCA dan CRS melalui laman web rasmi yang berikut:

1. CRS - https://www.oecd.org/tax/automatic-exchange/crs-implementation-and-assistance/tax-residency/
2. FATCA - https://www.irs.gov/businesses/corporations/fatca-information-for-individuals
3. Lembaga Hasil Dalam Negeri - http://www.hasil.gov.my/bt_goindex.php?bt_kump=6&bt_skum=2&bt_posi=1&bt_unit=2&bt_sequ=1&cariw=#


Terima kasih.

共同申报准则(CRS) 和 海外帐户税收合规法(FATCA)

亲爱的顾客,

随着 FATCA 和 CRS 在马来西亚的实施,银行必须向在以下具有外国身份的现有户口持有人,获取自我认证以及有效的外国税务识别号码(TIN),即:

  1. 自 2014 年 7 月 1 日实施的 FATCA
    拥有美国人身份或具有美国永久居民身份的马来西亚人,并且在 2014 年 7 月 1 日之前已开设存款户口。
  2. 自 2017 年 7 月 1 日实施的 CRS
    拥有外国人(美国除外)身份或具有外国税收居民身份(美国除外)的马来西亚人,并且在 2017 年 7 月 1 日之前已开设存款户口。

倘若您是上述所指的人士,请前往您的持户分行的顾客服务柜台,填写开户及自我认证表格(AOSF),以申报您的外国税务识别号码。

即使您在此通告之前已经向银行提供了有效的外国税务识别号码,若您的外国身份有任何更新,请同样填写上述开户及自我认证表格以作出申报。

倘若您对税务居民身份的事务有任何疑问,请联络您的税务顾问或本地税务管制当局。您也可从以下的网站获得关于 FATCA 和 CRS 的更多详情:

1. CRS - https://www.oecd.org/tax/automatic-exchange/crs-implementation-and-assistance/tax-residency/
2. FATCA - https://www.irs.gov/businesses/corporations/fatca-information-for-individuals
3. 马来西亚税务局 - http://www.hasil.gov.my/bt_goindex.php?bt_kump=6&bt_skum=2&bt_posi=1&bt_unit=2&bt_sequ=1&cariw=#


谢谢。

- 7 September 2020


Illegal Foreign Exchange Trading Scheme

Illegal Foreign Exchange Trading Scheme refers to the buying or selling of foreign currency by an individual or company in Malaysia with any person who is not a licensed onshore bank or any person who has not obtained the approval of Bank Negara Malaysia under the Financial Services Act 2013 or Islamic Financial Services Act 2013.

Click here for more information.

- 3 September 2020


Post Transaction Alerts

Dear Valued Customers,

Effective 27 August 2020, please be informed that all post transaction alerts currently sent via SMS will be replaced with Push Notification. This feature is only available on the PB engage MY app. Please ensure that your app is updated to the latest version and the Push Notification feature is enabled.

Thank you.

- 27 August 2020


New JomPAY Biller Code Name for TM

Dear Valued Customers,

Effective 28th August 2020, Telekom Malaysia (TM) will change the Biller Code Name for Biller Code 8888 from TM Unifi Home to TM Unifi.

Kindly refer to the JomPAY Biller Code as printed on your latest TM Bill before making payment.

Important Notes:

  1. Customers who have set the bill as their Favourite, please ensure that you remove the bill to avoid any transaction failure.
  2. You may update/ register your TM bill as Favourite by using the latest JomPAY Biller Code Name.

Thank you.

- 27 August 2020

Revision of T&C in PBe and PB engage

Dear Valued Customers,

Please be informed that effective 3 September 2020, there will be a revision on the following Terms and Conditions in PBe and PB engage.

  1. Terms and Conditions Governing Public Bank Online Banking (PBe) and Mobile Banking (PB engage)
  2. Terms and Conditions Governing the National Addressing Database (NAD)
  3. Terms and Conditions Governing the DuitNow Service
  4. National Bill Payment Scheme (JomPAY) Terms and Conditions

Thank you.

- 14 August 2020


PENJANA Tourism Financing Scheme

Public Bank and Public Islamic Bank are participating financial institutions of RM1.0 billion PENJANA Tourism Financing (PTF) Scheme to support viable Small & Medium Enterprises (SMEs) in tourism sector, by preserving their capacity as well as assisting them to undertake the necessary investment to adjust and remain viable post-COVID-19.

Salient features of the PTF:

  • Loan / Financing up to RM300,000 per SME
  • Financing rate of 3.5% fixed per annum
  • Moratorium period of 12 months
  • Business in operation for a minimum of 2 years
  • Recipients of Special Relief Facility's (SRF) and PENJANA SME Financing's (PSF) are not eligible

Terms and conditions apply.

PTF will be available in August 2020. For more information / application, please contact nearest Public Bank and Public Islamic Bank Branches.

- 7 August 2020


Revised T&C for Plaza Premium Lounge Access

Dear Valued Cardmembers,

Kindly be informed that effective 25 August 2020, terms and conditions for PB Privileges at Plaza Premium Lounge in Malaysia Programme will be revised.

Click here for the revised terms and conditions.

- 24 July 2020

New PB engage MY App Update

Dear Valued Customers,

A new version of PB engage MY is now available for download. Please update your PB engage MY app to avoid any service interruption.

Thank you.

- 17 July 2020


Enhancement of PLUS FD Partial Withdrawal

Dear Valued Customers,

Please be informed that the Bank will enhance the partial withdrawal features under PLUS Fixed Deposit Account (PLUS FD) with effect from 1 August 2020.
 
The revised “Terms and Conditions Governing Fixed Deposit Account” will be made available from 1 August 2020 onwards.

Thank you.


Penambahbaikan Pengeluaran Sebahagian DT PLUS

Pelanggan yang Dihargai,

Dimaklumkan bahawa Bank akan menambah baik ciri-ciri pengeluaran sebahagian Akaun Deposit Tetap PLUS (DT PLUS) mulai 1 Ogos 2020.
 
“Terma dan Syarat yang Mengawal Akaun Deposit Tetap” yang disemak semula itu boleh didapati mulai 1 Ogos 2020.

Terima kasih.

- 1 July 2020


PENJANA SME Financing Scheme

Public Bank and Public Islamic Bank are participating financial institutions of RM2.0 billion PENJANA SME Financing (PSF) Scheme to support Small & Medium Enterprises (SMEs) that are adversely impacted by the COVID-19 pandemic.

Salient features of the PSF:

  • Loan / Financing up to RM500,000 per SME
  • Financing rate of 3.5% fixed per annum

Terms and conditions apply.

PSF will be available in July 2020. For more information / application, please contact nearest Public Bank and Public Islamic Bank Branches.


- 26 June 2020

Discontinuation of JomPAY Billers

Dear Valued Customer,

Please be informed that payment to the following billers via JomPAY will no longer be available with immediate effect:

  • Quick Advantage Sdn Bhd
  • Arkitek ADM Sdn Bhd
  • ADM Design & Management Sdn Bhd
- 24 June 2020

PB Journey Programme – Product Holding Reward

Dear Valued Customers,

Please be informed that the “PB Journey Programme – Product Holding Reward” will be discontinued with effect from 1 July 2020.
A new Product Holding Reward under the PB Journey Programme will be launched in July 2020.

Thank you.

PB Journey Programme – Product Holding Reward

Pelanggan yang Dihargai,

Dimaklumkan bahawa “PB Journey Programme – Product Holding Reward” akan ditamatkan pada 1 Julai 2020.
Satu ganjaran pemegang produk baharu di bawah PB Journey Programme akan dilancarkan pada bulan Julai 2020.

Terima kasih.

- 9 June 2020


Red Carpet Banking (RCB) Documents

Dear Valued Customers,

The Red Carpet Banking (RCB) Documents i.e. Terms and Conditions Governing Red Carpet Banking (RCB) Membership and Terms and Conditions Governing Red Carpet Banking Membership for Public Mutual Gold Elite and Mutual Gold Member will be revised with effect from 22 June 2020.

The revised documents will be made available from 22 June 2020 onwards.

Thank you.

- 28 May 2020

 

Dokumen Perbankan Red Carpet (RCB)

Pelanggan yang Dihargai,

Dokumen Perbankan Red Carpet (RCB) iaitu Terma dan Syarat yang Mengawal Keahlian Perbankan Red Carpet (RCB) serta Terma dan Syarat yang Mengawal Keahlian Perbankan Red Carpet untuk Ahli Public Mutual Gold Elite dan Ahli Mutual Gold akan disemak semula bermula pada 22 Jun 2020.

Dokumen yang disemak semula itu boleh didapati mulai 22 Jun 2020 dan seterusnya.

Terima kasih.

- 28 Mei 2020


Notice on Deposit Insurance by PIDM

NOTIS TENTANG INSURANS DEPOSIT DARIPADA PERBADANAN INSURANS DEPOSIT MALAYSIA (PIDM)

Wang yang dikeluarkan daripada deposit berinsurans anda tidak lagi dilindungi oleh PIDM sekiranya dipindahkan dalam:-

  1. Akaun deposit yang dibayar di luar Malaysia;
  2. Akaun deposit yang dipegang oleh institusi kewangan yang menjalankan perniagaan perbankan di Labuan atau perniagaan perbankan Islam di Labuan;
  3. Akaun deposit yang dipegang oleh bukan Ahli Pengambil Deposit PIDM;
  4. Akaun bukan deposit (misalnya unit amanah, akaun perdagangan sekuriti, dsbnya.); atau
  5. Akaun deposit tidak berinsurans (misalnya Akaun Pelaburan Emas, Instrumen Deposit Boleh Niaga Runcit, dsbnya.).

Dimaklumkan bahawa bagi wang yang dikeluarkan daripada deposit berinsurans anda untuk membeli atau dipindahkan ke dalam produk Takaful atau Insurans baharu, sila hubungi PIDM untuk mendapatkan maklumat lanjut berkaitan dengan Sistem Perlindungan Manfaat Takaful dan Insurans (TIPS). Butir-butir untuk menghubungi PIDM boleh didapati melalui laman web PIDM, www.pidm.gov.my dan melalui Sistem Insurans Deposit (DIS) dan brosur TIPS.

NOTICE ON DEPOSIT INSURANCE BY PERBADANAN INSURANS DEPOSIT MALAYSIA (PIDM)

Money withdrawn from your insured deposit(s) is no longer protected by PIDM if transferred to a:-

  1. Deposit account payable outside Malaysia;
  2. Deposit account held by a financial institution conducting Labuan banking business or Labuan Islamic banking business;
  3. Deposit account held by a non-Deposit Taking Member of the PIDM;
  4. Non-deposit account (e.g. unit trust, securities trading account, etc.); or
  5. Not insured deposit account (e.g. Gold Investment Account, Retail Negotiable Instruments of Deposit, etc.).

Please note that for money withdrawn from your insured deposit to purchase or transfer to a new Takaful or Insurance product, kindly contact PIDM to obtain further information relating to Takaful and Insurance Benefit Protection System (TIPS). The contact details are available on PIDM’s website at www.pidm.gov.my and in the Deposit Insurance System (DIS) and TIPS brochures.

马来西亚存款保险机构(PIDM)关于存款保险的通告

您在受保障存款中提出的款项若转至下列户口,该款项将不再获得马来西亚存款保险机构的保障:

  1. 在马来西亚境外应付的存款户口;
  2. 进行纳闽银行业务或纳闽回教银行业务之金融机构持有的存款户口;
  3. 非PIDM存款收取会员持有的存款户口;
  4. 非存款户口(例如单位信托、证券交易户口等);或
  5. 非受保障存款户口(例如黄金投资户口、零售流通存款票据等)。

请注意,关于从您的受保障存款购买或转账至新的回教家庭保险或保险产品,请联络PIDM以获得回教家庭保险和保险利益保障系统(TIPS)的资料。联络详情可在PIDM的网站www.pidm.gov.my 以及存款保险系统(DIS)和TIPS的小册子中获得。

- 15 May 2020


Measures To Assist Credit Card Customers Affected By COVID-19

In light of the COVID-19 pandemic, Bank Negara Malaysia had on 24 March 2020 announced additional measures to assist borrowers/customers affected. We sincerely hope this will provide some relief to our customers who are facing financial adversities to cope with challenges during this period.

THINGS YOU NEED TO KNOW ABOUT YOUR CREDIT CARD OUTSTANDING BALANCE
1. Credit card balances conversion

  1. Your statement balance at the point of conversion can be converted into term loan of not more than three (3) years at an effective interest rate of 13% per annum. Please apply here.

    OR
     
  2. If you have not been meeting the minimum monthly repayment on your credit card consecutively for the last 3 months (not more than 90 days), the Bank will AUTOMATICALLY convert the outstanding balance into a term loan/financing of three (3) years at an effective interest rate of 13% per annum. This is applicable to all income level of the cardholders. The automatic conversion will only be done once.

2. Credit cardholders who have already converted their card balances into a term loan/financing can request for 6 months loan/financing deferment. Loan/financing repayment will resume after the deferment period. To apply, please contact PB Card Services Hunting Line: 03 - 2176 8222.

3. The outstanding balance converted into a term loan/financing is treated as part of your credit card limit. You can continue to use the remaining credit limit of your credit card.

4. The monthly installment of your new term loan/financing will form part of your minimum monthly repayment amount on the credit card.

5. There will no impact to your CCRIS record.

Let us know if you require further assistance. Kindly contact the Public Bank Credit Card Helpdesk Hunting Line @ 03 – 2176 8222 from Monday to Friday (8.45 a.m. to 5.45 p.m.)

BAHASA MALAYSIA VERSION: Langkah-langkah untuk membantu pelanggan yang terjejas oleh Covid-19

CHINESE VERSION: 协助受新型冠状肺炎病毒(COVID-19)爆发事件影响之客户的措施


- 26 March 2020


Anti-Bribery and Anti-Corruption Policy

Dear Valued Customers,

Please be informed that the Bank adopts a “zero-tolerance approach” towards any form of bribery and corruption in conducting its business. The Bank’s staff are to refrain from offering or receiving any gifts, entertainment, hospitality and non-business travel to/from external party in the course of their duties.

This policy is adopted as means to avoid conflict of interest or appearance of such in our business dealings/in all aspect of the Bank’s business conduct.

Click here for more details.

Thank you.

 

Dasar Anti-Rasuah dan Anti-Sogokan

Pelanggan yang Dihargai,

Dimaklumkan bahawa Bank mengamalkan "pendekatan sifar toleransi" terhadap apa-apa bentuk rasuah dan sogokan semasa menjalankan perniagaan. Kakitangan Bank dilarang daripada menawarkan atau menerima apa-apa hadiah, hiburan, hospitaliti dan perjalanan yang bukan bagi tujuan perniagaan kepada/daripada pihak luar semasa menjalankan tugas mereka.

Dasar ini diguna pakai bagi mengelakkan konflik kepentingan atau keadaan sedemikian dalam semua urusan perniagaan/aspek pelaksanaan perniagaan oleh Bank.

Klik di sini untuk maklumat lanjut.

Terima kasih.

 

反贿赂和反腐败政策

尊敬的客户,

谨此通告,本银行在处理业务时,对任何形式的贪污贿赂和腐败事项采取“零容忍方式”。本银行的职员在执行职务时,不得向外部人士提供或接受任何礼物、款待和非商务性质的旅游。

采取这项政策是为了避免在我们的业务交易/在银行所有方面的业务中出现利益冲突或类似情况的出现。

请按此以获得更多详情。

谢谢。

 

- 1 April 2020


Notice for Redraw Facility

Pinjaman Perumahan/Pinjaman Tetap/Pinjaman Peribadi/Pembiayaan-i Perumahan/Pembiayaan-i Berjangka/Pembiayaan-i Peribadi dengan Kemudahan Pengeluaran Semula

Mulai 01 Februari 2020, tuan/puan dibenarkan membuat beberapa permohonan setiap bulan kalendar untuk mengeluarkan semula apa-apa amaun lebihan prabayar yang melebihi ansuran bulanan tetap tertakluk pada terma dan syarat yang ditetapkan dalam Surat Tawaran.

Semua terma dan syarat lain seperti dalam Kemudahan Pengeluaran Semula tidak berubah.

Housing Loan/Fixed Loan/Personal Loan/House Financing-i/Term Financing-i/Personal Financing-i with Redraw Facility

Effective 01 February 2020, you are allowed to make multiple requests per calendar month to redraw any surplus amount prepaid exceeding the fixed monthly instalment subject to the stipulated terms and conditions in the Letter of Offer.

All other terms and conditions as per the Redraw Facility remain unchanged.

附再提款便利的房屋贷款/固定贷款/个人贷款/回教房屋融资/回教固定融资/回教个人融资

从2020年2月1日起,您每个月可多次要求提出超过固定每月分期付款额的任何剩余预付额,惟这视提供贷款信件上注明的条款与条件而定。

再提款便利的其他条款与条件保持不变。

- 1 January 2020