Announcements

New IPO Listing

YEW LEE PACIFIC GROUP BERHAD
LGMS BERHAD
UNITRADE INDUSTRIES BERHAD

Click here for more information.

- 20 May 2022


WISE Savings Account

Please be informed that the interest rates for WISE Savings Account (WISE) will be revised with effect from 13 May 2022.

Click here for the latest interest rates.

 

Akaun Simpanan WISE

Dimaklumkan bahawa kadar faedah bagi Akaun Simpanan WISE akan disemak semula bermula pada 13 Mei 2022.

Klik sini untuk kadar faedah terkini.
 

- 13 May 2022


Update of Personal Details

PB Debit Cards/ PB Credit Cards/ PIB Credit Cards-i

Dear Valued Cardmembers,

It is important to keep your personal details updated at all times.

Kindly click here to download form, complete and email your completed form to us at custsvc@publicbank.com.my. We are glad to assist.

Thank you.

- 13 May 2022


Revision of PBB Online & Mobile Banking T&C

Dear Valued Customers,

Please be informed that effective 6 June 2022, there will be a revision on the Terms and Conditions Governing Public Bank Online Banking and Mobile Banking.


- 13 May 2022

System Maintenance Notice

PBe, PB engage and PB enterprise will be temporarily unavailable due to system maintenance on the following dates: 

Date Time
23 May 2022 12:00 a.m. - 3:00 a.m.
27 May 2022 12:00 a.m. - 2:00 a.m.
28 May 2022 12:00 a.m. - 2:00 a.m.

We apologise for any inconvenience caused.

-  12 May 2022

Conversion of Passbook SA to Statement SA

Conversion of Passbook Savings Account/Account-i to Statement Savings Account/Account-i

With effect from 1 June 2022, all Savings Account/Account-i products (with passbook) will be converted to Statement Savings Account/Account-i based on the following criteria:

  1. Individual and joint account holders aged 50 and below.
  2. With existing PBe facility. 
  3. With PB Lifestyle Debit Card.

For further information kindly contact your respective account holding branch.

Penukaran Buku Simpanan Akaun Simpanan/Simpanan-i kepada Penyata Akaun Simpanan/Simpanan-i

Bermula pada 1 Jun 2022, semua produk Akaun Simpanan/Simpanan-i (yang menggunakan buku simpanan) akan ditukar kepada Akaun Simpanan/Simpanan-i dalam bentuk Penyata berdasarkan kriteria yang berikut:

  1. Pemegang akaun individu dan pemegang akaun bersama berumur 50 tahun dan ke bawah.
  2. Menggunakan kemudahan PBe sedia ada. 
  3. Menggunakan Kad Debit PB Lifestyle.

Untuk maklumat lanjut, sila hubungi cawangan pemegang akaun masing-masing.

存折储蓄/回教储蓄户口转换为结单储蓄/回教储蓄户口

从2022年6月1日起,以下情况的所有储蓄/回教储蓄户口产品(附有存折) 将被转换为结单储蓄/回教储蓄户口:

  1. 个人和联名户口持有人的年龄为50岁及以下。
  2. 有使用PBe便利。 
  3. 户口有使用PB Lifestyle扣账卡。

欲了解更多详情,请联络您的户口持有分行。

- 10 May 2022


Relocation of Brinchang Branch

Please be informed that our Brinchang branch will be relocating to the following address with effect from 20 June 2022:

Branch Address

Nos. 1, 2 & 3, Presint 1,
Cameron Centrum,
39100 Brinchang,
Cameron Highlands, Pahang

Telephone Numbers

05-4911590
05-4911599
05-4912682
05-4911640
05-4913015

Facsimile Numbers

05-4911508

Dimaklumkan bahawa Cawangan Brinchang kami akan berpindah ke alamat yang berikut bermula pada 20 Jun 2022:

Alamat Cawangan

Nos. 1, 2 & 3, Presint 1,
Cameron Centrum,
39100 Brinchang,
Cameron Highlands, Pahang

Nombor Telefon

05-4911590
05-4911599
05-4912682
05-4911640
05-4913015

Nombor Faksimile

05-4911508

谨此通知,本行的碧兰璋分行将从2022年6月20日起迁至以下的业址:

分行业址

Nos. 1, 2 & 3, Presint 1,
Cameron Centrum,
39100 Brinchang,
Cameron Highlands, Pahang

电话号码

05-4911590
05-4911599
05-4912682
05-4911640
05-4913015

传真号码

05-4911508

- 9 May 2022


PB Fixed Deposit / Term Deposit-i Campaign

Please be informed that we will be launching a new “PB Fixed Deposit / Term Deposit-i” Campaign starting from 1 May 2022 to 31 August 2022.

Click here for the Campaign’s Terms & Conditions in English.

Kempen PB Deposit Tetap / Deposit Bertempoh-i

Dimaklumkan bahawa kami akan melancarkan Kempen “PB Deposit Tetap / Deposit Bertempoh-i” baharu bermula pada 1 Mei 2022 hingga 31 Ogos 2022.

Klik sini untuk Terma dan Syarat Kempen dalam Bahasa Malaysia.
 

- 1 May 2022

PB RCB Fixed Deposit / Term Deposit-i Campaign

Please be informed that we will be launching a new “PB RCB Fixed Deposit / Term Deposit-i” Campaign starting from 1 May 2022 to 31 August 2022.

Click here for the Campaign’s Terms & Conditions in English.

Kempen PB Deposit Tetap / Deposit Bertempoh-i RCB

Dimaklumkan bahawa kami akan melancarkan Kempen “PB Deposit Tetap / Deposit Bertempoh-i RCB” baharu bermula pada 1 Mei 2022 hingga 31 Ogos 2022.

Klik sini untuk Terma dan Syarat Kempen dalam Bahasa Malaysia.
 

- 1 May 2022

PB Foreign Currency Current Account Campaign

Please be informed that the Campaign Period of “PB Foreign Currency Current Account Campaign” will be extended to 31 July 2022.

Click here for the revised Terms and Conditions in English.

Kempen PB Akaun Semasa Mata Wang Asing

Dimaklumkan bahawa Tempoh Kempen “PB Akaun Semasa Mata Wang Asing” akan dilanjutkan sehingga 31 Julai 2022.

Klik sini untuk Terma dan Syarat yang disemak dalam Bahasa Malaysia.
 

- 1 May 2022

Revised T&C for PB Enterprise Services

REVISION OF TERMS AND CONDITIONS GOVERNING PB ENTERPRISE SERVICES

Dear Valued Customers,

With effect from 18 May 2022, the Terms and Conditions Governing PB Enterprise Services will be revised to incorporate additional terms governing the new PB enterprise Mobile Application.

The revised Terms and Conditions Governing the PB Enterprise Services will be made available at the Bank’s website from 18 May 2022 onwards.

Thank you.

- 29 April 2022

 

SEMAK SEMULA TERMA DAN SYARAT YANG MENGAWAL PERKHIDMATAN PB ENTERPRISE

Pelanggan yang Dihargai,

Mulai 18 Mei 2022, Terma dan Syarat yang Mengawal Perkhidmatan PB Enterprise akan disemak semula untuk memasukkan syarat tambahan bagi aplikasi baharu PB enterprise.

Terma dan Syarat yang Mengawal Perkhidmatan PB Enterprise yang disemak semula itu boleh didapati melalui laman web Bank mulai 18 Mei 2022 dan seterusnya.

Terima kasih.

- 29 April 2022


PB Journey App Campaign 2.0

Please be informed that the Bank will be launching “PB Journey App Campaign 2.0” starting from 1 April 2022 to 30 June 2022.

Click here for the Campaign’s Terms & Conditions in English.
 

Kempen PB Journey App 2.0

Dimaklumkan bahawa Bank akan melancarkan “Kempen PB Journey App 2.0” bermula pada 1 April 2022 hingga 30 Jun 2022.

Klik sini untuk Terma dan Syarat Kempen dalam Bahasa Malaysia.
 

- 1 April 2022


Discontinuation of Flexi2Pay SB via JomPAY

Dear Valued Customer,

Please be informed that payment to Flexi2Pay Sdn Bhd via JomPAY will no longer be available with immediate effect.

- 30 March 2022


Illegal Foreign Exchange Trading Scheme

Illegal Foreign Exchange Trading Scheme refers to the buying or selling of foreign currency by an individual or company in Malaysia with any person who is not a licensed onshore bank or any person who has not obtained the approval of Bank Negara Malaysia under the Financial Services Act 2013 or Islamic Financial Services Act 2013.

Click here for more information.

- 17 March 2022


Revision of T&C Governing RCB Membership

RED CARPET BANKING (RCB) – REVISION OF TERMS AND CONDITIONS GOVERNING RCB MEMBERSHIP

Dear Valued Customers

The revision of Terms and Conditions Governing Red Carpet Banking (RCB) has been deferred from 1 March 2022 to 15 March 2022.

With effect from 15 March 2022, the Terms and Conditions Governing Red Carpet Banking (RCB) Membership will be revised:

  1. To incorporate the existing Terms and Conditions Governing the RCB Membership for Public Mutual Platinum, Mutual Gold Elite and Mutual Gold Member into Terms and Conditions Governing RCB Membership

  2. To incorporate additional RCB membership eligibility criteria for new customer segments
 

The revised Terms and Conditions Governing the RCB Membership will be made available in the Bank’s website from 15 March 2022 onwards.

Thank you.

- 1 March 2022

 

PERBANKAN RED CARPET (RCB) – SEMAKAN SEMULA TERMA DAN SYARAT YANG MENGAWAL KEAHLIAN RCB

Pelanggan yang Dihargai

Semakan semula Terma dan Syarat yang Mengawal Keahlian Perbankan Red Carpet (RCB) telah ditangguhkan dari 1 Mac 2022 kepada 15 Mac 2022.

Mulai 15 Mac 2022, Terma dan Syarat yang Mengawal Keahlian Perbankan Red Carpet (RCB) akan disemak semula:

  1. Untuk memasukkan Terma dan Syarat yang Mengawal Keahlian RCB bagi Ahli Public Mutual Platinum, Mutual Gold Elite dan Mutual Gold dalam Terma dan Syarat yang Mengawal Keahlian RCB

  2. Untuk memasukkan kriteria kelayakan keahlian RCB tambahan untuk segmen pelanggan baharu
 

Terma dan Syarat yang Mengawal Keahlian RCB yang disemak semula itu boleh didapati melalui laman web Bank mulai 15 Mac 2022 dan seterusnya.

Terima kasih.

- 1 Mac 2022


Discontinuation of KW Aquatic Supplies via JomPAY

Dear Valued Customer,

Please be informed that payment to KW Aquatic Supplies Sdn Bhd via JomPAY will no longer be available with immediate effect.

- 7 February 2022


Discontinuation of Yes Support via JomPAY

Dear Valued Customer,

Please be informed that payment to Yes Support Services Sdn Bhd via JomPAY will no longer be available with immediate effect.

- 1 February 2022


Revision of PB Credit Cards Feature(s)

Dear Valued Cardmembers,

Kindly be informed that effective 16 February 2022, PB Credit Cards features will be revised as follows:

Card Type(s) Revised Card Feature(s)
All PB Credit Cards

Exclude e-wallet reload transactions from earning all card rewards

PB Visa Signature Introduction of minimum spend of RM30 per transaction to earn 6% cash rebate on online, dining and grocery transactions
PB Quantum Mastercard

Introduction of minimum spend of RM30 per transaction to earn 5% Cash Back on online transactions

Please contact our PB Card Services at 03-2176 8000 or email at custsvc@publicbank.com.my if you have any queries.

Thank you.

- 24 January 2022


Enhancement of PB Golden Fortune Campaign

Dear Valued Customers,

Please be informed that with effect from 14 February 2022, the PB Golden Fortune Campaign will be enhanced to allow the following additional types of unit trust investments to participate in the Campaign:

  1. PB Series of Equity / Balanced / Mixed Asset Funds via Public Mutual Online
  2. Public e-Series of Equity / Balanced / Mixed Asset Funds via over-the-counter / Public Mutual Online

The revised Terms & Conditions for PB Golden Fortune Campaign will be made available in the Bank’s website from 14 February 2022 onwards.

Thank you.

Penambahbaikan Kempen PB Golden Fortune

Pelanggan yang Dihargai,

Bermula pada 14 Februari 2022, Kempen PB Golden Fortune akan ditambah baik bagi membolehkan jenis pelaburan unit amanah yang berikut dapat menyertai Kempen ini:

  1. Dana Unit Amanah Siri PB Ekuiti / Berimbang / Aset Bercampur melalui Public Mutual Online
  2. Dana Unit Amanah e-Siri Public Ekuiti / Berimbang / Aset Bercampur melalui kaunter / Public Mutual Online

Terma dan Syarat bagi Kempen PB Golden Fortune yang disemak semula itu boleh didapati di laman web Bank mulai 14 Februari 2022.

Terima kasih.

- 24 January 2022

Revision to the Placement Limit of PB eFD via FPX

Dear Valued Customers,

The maximum limit for PB eFixed Deposit (PB eFD) placement via Financial Process Exchange (FPX) has been increased to RM200,000 per transaction (“Revised Limit”). However, if the limit for transfer of funds via FPX in your accounts with other banks is lower than the Revised Limit, the placement will be subject to that lower limit.

The above will take effect from 14 February 2022.

Thank you.

Semakan semula Had Peletakan PB e-Deposit Tetap melalui FPX

Pelanggan yang Dihargai,

Had maksimum bagi peletakan PB e-Deposit Tetap (PB eFD) melalui Pertukaran Proses Kewangan (FPX) telah dinaikkan kepada RM200,000 setiap urus niaga (“Had Disemak Semula”). Bagaimanapun, sekiranya had bagi pindahan dana melalui FPX dalam akaun anda dengan bank lain lebih rendah daripada Had Disemak Semula itu, peletakan tersebut akan tertakluk pada had lebih rendah berkenaan.

Semakan semula itu akan berkuat kuasa mulai 14 Februari 2022.

Terima kasih.

- 21 January 2022


NUR ALERT - Missing Child

We seek your assistance in the search for missing children:-

No. Laporan Polis : Bersia Repot 00029/2022

Nama : Kamiliah binti Anab

Umur / Bangsa : 9 Tahun / Orang Asli

Fizikal / Pakaian: Tidak berapa tinggi, rambut kerinting, ukuran rambut paras bahu, warna rambut hitam, warna kulit hitam manis dan baju berwarna kuning berseluar warna biru.

Tarikh Report : 14/01/2022 @ 1040 hrs

Lokasi Kejadian : Hutan Temengor Gerik Perak.

Maklumat Perhubungan Polis : Sjn R178351 Herman bin Ab. Hamid di talian 018-2924837 atau hubungi IPD Padawan di talian 05-7912222.

- 17 January 2022


Discontinuation of Brickvestor SB via JomPAY

Dear Valued Customer,

Please be informed that payment to Brickvestor Sdn Bhd via JomPAY will no longer be available with immediate effect.

- 4 January 2022


Revision of Banking/ Business Hours

Dear Valued Customer,

We wish to inform that the scope of services and banking/business hours of Branches/Hire Purchase Centres/Hire Purchase Hubs under the National Recovery Plan (NRP) Phase 4 w.e.f. 3 January 2022 is as set out below:

Details

NRP Phase 4

Banking/Business Hours

9.30am - 4.00pm

States

  1. W.P. Labuan
  2. Negeri Sembilan
  3. Pahang
  4. Melaka
  5. Wilayah Persekutuan (W.P.) Kuala Lumpur
  6. Selangor
  7. W.P. Putrajaya
  8. Terengganu
  9. Johor
  10. Perlis
  11. Perak
  12. Penang
  13. Sabah
  14. Kedah
  15. Sarawak (New)
  16. Kelantan (New)
Scope of Services Full

For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Semakan Semula Waktu Perbankan/Perniagaan bagi Unit Perniagaan

Pelanggan yang Dihargai,

Dimaklumkan bahawa skop perkhidmatan serta waktu perbankan/perniagaan Cawangan/Pusat Sewa Beli/Hab Sewa Beli di bawah Fasa 4 Pelan Pemulihan Negara (PPN) bermula pada 3 Januari 2022 adalah seperti di bawah:

Butiran

PPN Fasa 4

Waktu Perbankan/Perniagaan

9.30 pagi - 4.00 petang

Negeri

  1. W.P. Labuan
  2. Negeri Sembilan
  3. Pahang
  4. Melaka
  5. Wilayah Persekutuan (W.P.) Kuala Lumpur
  6. Selangor
  7. W.P. Putrajaya
  8. Terengganu
  9. Johor
  10. Perlis
  11. Perak
  12. Penang
  13. Sabah
  14. Kedah
  15. Sarawak (New)
  16. Kelantan (New)
Skop Perkhidmatan Perkhidmatan Penuh

Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tiada mengalami gangguan, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

业务单位 – 修改银行营业时间 

亲爱的客户,

谨此通知,从2022年1月3日起,在国家复苏计划第四阶段下,分行/租购中心/租购枢纽中心的服务范围和银行营业时间如下:

详情

国家复苏计划第四阶段

银行营业时间

早上9时30分至下午4时

州属

  1. 联邦直辖区纳闽
  2. 森美兰
  3. 彭亨
  4. 马六甲
  5. 联邦直辖区吉隆坡
  6. 雪兰莪
  7. 联邦直辖区布城
  8. 登嘉楼
  9. 柔佛
  10. 玻璃市
  11. 霹雳
  12. 槟城
  13. 沙巴
  14. 吉打
  15. 砂拉越(新)
  16. 吉兰丹(新)
服务范围 完整服务

客户受劝告善用仍然不受干扰的本银行的电子银行,流动银行和其他在线服务处理银行交易,这是人身距离措施的一部分,以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

- 3 January 2022


Temporary Suspension of Bill Payment Service

Temporary Suspension of Bill Payment Service for Majlis Bandaraya Seremban

Dear Valued Customer,

We wish to inform that Bill Payment service for Majlis Bandaraya Seremban via PBe, PB engage and PB enterprise will be temporary suspended from 29 December 2021 until 31 December 2021.

The service will be resumed on 1 January 2022.

For any enquiries, please contact our PBe Customer Support at 03-2179 9999.

 

Penangguhan Sementara Perkhidmatan Pembayaran Bil bagi Majlis Bandaraya Seremban

Pelanggan Yang Dihormati,

Kami ingin memaklumkan bahawa perkhidmatan Pembayaran Bil untuk Majlis Bandaraya Seremban menerusi PBe, PB engage dan PB enterprise akan digantung sementara dari 29 Disember 2021 sehingga 31 Disember 2021.

Perkhidmatan tersebut akan disambung semula pada 1 Januari 2022.

Untuk sebarang pertanyaan, sila hubungi PBe Customer Support di talian 03-2179 9999.

 

- 29 December 2021


Discontinuation of SenzPay via JomPAY

Dear Valued Customer,

Please be informed that payment to SenzPay (M) Sdn Bhd via JomPAY will no longer be available with immediate effect.

- 28 December 2021


Discontinuation of Danish House SB via JomPAY

Dear Valued Customer,

Please be informed that payment to Danish House Sdn Bhd via JomPAY will no longer be available with immediate effect.

- 27 December 2021


Disaster Relief Facility 2022

Public Bank and Public Islamic Bank are participating financial institutions of the Disaster Relief Facility (DRF) 2022 to alleviate the financial burden of Micro, Small and Medium Enterprises (SMEs) affected by the recent flood nationwide and facilitate the resumption of business operations.

Salient features of the DRF 2022:

  • Open to SMEs affected by floods located in districts identified by Agensi Pengurusan Bencana Negara (NADMA) as flood disaster areas
  • Loan / Financing up to RM700,000 per SME under category of Small or Medium and RM150,000 per SME under category of Micro
  • Tenure of up to 7 years, including a moratorium period of 6 month
  • Financing rate of 3.5% fixed per annum

Terms and conditions apply.

For more information / application, please contact nearest Public Bank and Public Islamic Bank Branches.

- 24 December 2021


Revision of PB Business/Commercial Card Features

Dear Valued Cardmembers,

Kindly be informed that effective 1 January 2022, Corporate Liability Waiver Insurance will be discontinued for Public Bank Visa Business / Commercial Card.

Please contact our PB Card Services at 03-2176 8066 or email at commprd@publicbank.com.my if you have any queries.

Thank you.

- 6 December 2021


Discontinuation of Golden Warriors via JomPAY

Dear Valued Customer,

Please be informed that payment to Golden Warriors Film & Entertainment Sdn Bhd via JomPAY will no longer be available with immediate effect.

- 30 November 2021


Revision of PIB Credit Cards-i Features

Dear Valued Cardmembers,

Kindly be informed that effective 13 December 2021, PB Credit Sure will be unavailable for Public Islamic Bank Visa/Mastercard Credit Cards-i.

Please contact our PB Card Services at 03-2176 8000 or email at custsvc@publicbank.com.my if you have any queries.

Thank you.

- 16 November 2021


Discontinuation of UOB Kay Hian (JB) Bill Payment

Dear Valued Customer,

Please be informed that bill payment to UOB Kay Hian Securities (M) Sdn Bhd (Johor Bahru) via PBe, PB engage and PB enterprise channels is no longer available with immediate effect. Notwithstanding this, the bill payment to UOB Kay Hian Securities (M) Sdn Bhd (Penang) is still available in the bill payment menu under the aforesaid 3 channels.

- 10 November 2021


LIBOR Contracts Cessation

Cessation of LIBOR-Referencing Contract Issuance

- 31 October 2021


Discontinuation of Tradewinds via Bill Payment

Dear Valued Customer,

Please be informed that bill payment to Tradewinds Plantation Berhad via PBe, PB engage and PB enterprise channels is no longer available with immediate effect.

- 27 October 2021


AKPK (URUS)

Banking Industry Collaboration with AKPK to Assist the Most Vulnerable Malaysians with an estimated contribution value of RM1billion

Kuala Lumpur, Thursday, 14 October 2021 – With reference to the statement issued by the Prime Minister on 13 October 2021, the banking industry, represented collectively by The Association of Banks in Malaysia (ABM), Association of Islamic Banking and Financial Institutions Malaysia (AIBIM) and Association of Development Finance Institutions of Malaysia (ADFIM), is pleased to announce its continued support for the most vulnerable segment of individual customers through a comprehensive extended financial assistance scheme. This scheme is designed with the objective to help the eligible B50 customers alleviate their financial difficulties caused by the COVID-19 pandemic.
 
The banks have worked alongside Agensi Kaunseling dan Pengurusan Kredit (AKPK) to offer a new co-created scheme called Financial Management and Resilience Programme (Program Pengurusan & Ketahanan Kewangan, URUS) to individual customers. AKPK is an agency that offers holistic financial management solutions for households, covering debt management, financial management education and financial advisory. This ensures meaningful and comprehensive support to customers to promote long-term financial resilience.
 
The support provided by URUS will allow individual customers the breathing space to regain their financial footing. The scheme will see banks setting aside an estimated RM1 billion to fund the cost of the reduction in interest/profit costs including interest/profit waiver for these vulnerable B50 customers.
 
The scheme is open to individual customers, on application, who are under an existing repayment assistance programme (e.g. Targeted Repayment Assistance,
 
PEMERKASA Plus, PEMULIH, bank’s own rescheduling and restructuring, etc.) as at 30 September 2021 and meet the following criteria:
  • Are from the B50 income segment. i.e. customers with gross household income of RM5,880 or lower, based on the definition by the Department of Statistics of Malaysia (DOSM). Evidence of household income will be required for customers who are not registered recipients of Bantuan Sara Hidup (BSH) or Bantuan Prihatin Rakyat (BPR).
  • Have experienced either:
    • loss of employment; or
    • reduction of income of at least 50%.
  • Whose loan/financing is still performing (not in arrears exceeding 90 days) as at the date of their application.
 
Under URUS, AKPK will provide the customer with a personalised financial plan that is developed holistically, taking into account the customer’s financial circumstances and ability to afford repayment of all the customer’s financing obligations. The financial plan will encompass the following options:
  1. an interest/profit waiver for a period of 3 months, commencing the month following the customer’s onboarding into the scheme; or
  2. a 3-month interest/profit waiver together with reduced instalments for a period of up to 24 months in total. During this period, customers with unsecured personal loans/financing and credit cards may also benefit from reduced interest/profit rates to help alleviate their financial burden.
 
AKPK will help to monitor the financial plan throughout the programme and review the plan with the bank when the financial circumstances of the customer improve. These services are provided to customers for free.
 
Individual customers who fulfil the criteria can apply for URUS through one of their banks starting from 15 November 2021 until 31 January 2022. Banks will notify customers of the application process nearer to this date. Banks and AKPK are committed to provide a smooth and convenient application process to customers.
 
URUS complements the various assistance packages offered by banks and AKPK to help affected customers. At AKPK, affected households and SME customers can avail themselves to other debt restructuring programmes such as the Debt Management Programme (DMP), Small Debt Resolution Scheme (SDRS) and the Financial Resilience Support scheme (FIRST). These programmes entail features such as reduced monthly instalments, extension of tenures and financial resilience support programmes.
 
As the economy is gradually opening up and recovering, we expect businesses to recover and this will result in higher employment and therefore income. While time is required for the full impact of recovery to take place, banks remain committed to provide assistance to all affected customers. Customers who do not satisfy the criteria for URUS are advised to contact their respective banks to discuss other financial repayment options that suit their own individual financial circumstances.
 
More details on the URUS scheme will be published on banks’ and AKPK’s websites.
 
Customers are reminded to be wary of scammers and only apply for any financial assistance through official bank channels. Bank customers are also advised not to deal with any third parties claiming to be agents/representatives of the banks on matters relating to repayment assistance. Banks and AKPK do not appoint or engage third parties or agents for this purpose.
 

About The Association of Banks in Malaysia (ABM)
 
The Association of Banks in Malaysia (ABM) has 26 members comprising the commercial banks that currently operate in Malaysia. The main objective of ABM is to promote the establishment of a sound banking system in Malaysia in cooperation and consultation with the regulators. Guided by ABM's mission statement, "Forging public understanding for a responsible and responsive banking industry", ABM takes on the role of an important intermediary between banking customers and its member banks. ABM aims to facilitate and create a conducive yet competitive banking environment while promoting orderliness and ethical banking practices. For more information, visit www.abm.org.my.
 
About Association of Islamic Banking and Financial Institutions Malaysia (AIBIM)
 
The Association of Islamic Banking and Financial Institutions Malaysia (AIBIM) was established in 1995 as the Association of Interest Free Banking Institutions Malaysia. Currently, AIBIM has 26 member banks consists of 11 domestic banks, 5 development financial institutions and 10 locally incorporated foreign banks. The organisation promotes sound Islamic banking system and practice in Malaysia; represents interest of members locally and abroad; provides advice and assistance to members pertinent in the development on Islamic banking and finance at local, regional and global level; coordinates human capital development initiatives and promotes public awareness. For more information, visit www.aibim.com.
 
About Association of Development Finance Institutions of Malaysia (ADFIM)
 
ADFIM was established on 12 January 1981 with only 10 members and now its members consist of 16 organizations with the aim of enhancing the knowledge, expertise and effectiveness in all aspects of development finance and research among its members. It also aims to promote the establishment of a sound institutional structure for the financing of development and to promote sound practices in the business and profession of development financing and development banking in Malaysia.
 
Members of ADFIM are divided into 2 main clusters, which are: -
  1. Development Finance Institutions (DFI) which consist of five banks under the Development Financial Institutions Act 2002 which include Agrobank, Bank Pembangunan Malaysia Berhad, Bank Simpanan Nasional, Bank Rakyat and SME Bank.

    Seven other DFIs are under supervision of various ministries and government agencies which include Borneo Development Corporation (Sabah), Borneo Development Corporation (Sarawak), Credit Guarantee Corporation, Malaysian Industrial Development Finance, Sabah Development Bank, Sabah Credit Corporation and Development Bank of Sarawak Berhad.

  2. Entrepreneur Development Organizations (EDO) which include Perbadanan Nasional Berhad, Perbadanan Usahawan Nasional Berhad, Majlis Amanah Rakyat and Malaysian Technology Development Corporation
For information on ADFIM, please visit www.adfim.com.my
 
 
About Agensi Kaunseling dan Pengurusan Kredit (AKPK)
 
The Credit Counselling and Debt Management Agency, or commonly known as Agensi Kaunseling dan Pengurusan Kredit (AKPK), is an agency set up by Bank Negara Malaysia in April 2006 to help individuals take control of their financial situation and gain peace of mind that comes from the wise use of credit. We are committed to empower the community―households and SMEs―to be financially resilient via customer-centric financial education, advisory and debt management services. To find out more about AKPK, please visit www.akpk.org.my.

FINANCIAL MANAGEMENT AND RESILIENCE PROGRAMME (URUS) FAQ

 

Industri Perbankan dengan Kerjasama AKPK Membantu Rakyat Malaysia Yang Paling Terjejas Dengan Sumbangan Dianggarkan Bernilai RM1 Billion

Sila klik disini untuk maklumat lanjut.

PROGRAM PENGURUSAN DAN KETAHANAN KEWANGAN (URUS) Soalan Lazim

 

- 14 October 2021


Revision of T&C in PBe and PB engage

Dear Valued Customers,

Please be informed that effective 29 October 2021, there will be a revision on the Terms and Conditions Governing Public Bank Online Banking (PBe) and Mobile Banking (PB engage).

Thank you.

- 8 October 2021


Relocation of Jalan Yang Kalsom Branch

Please be informed that our Jalan Yang Kalsom branch will be relocating to the following address with effect from 18 October 2021:

Branch Address

No. 64-66
Jalan Yang Kalsom
30250 Ipoh, Perak

Telephone Number

05-245 6888

Facsimile Numbers

05-245 6800
05-245 6900

Dimaklumkan bahawa Cawangan Jalan Yang Kalsom kami akan berpindah ke alamat yang berikut bermula pada 18 Oktober 2021:

Alamat Cawangan

No. 64-66
Jalan Yang Kalsom
30250 Ipoh, Perak

Nombor Telefon

05-245 6888

Nombor Faksimile

05-245 6800
05-245 6900

谨此通知,本行的怡保杨加森路分行将从2021年10月18日起迁至以下的业址:

分行业址

No. 64-66
Jalan Yang Kalsom
30250 Ipoh, Perak

电话号码

05-245 6888

传真号码

05-245 6800
05-245 6900

- 15 September 2021


Discontinuation of EMSB Bill Payment

Dear Valued Customer,

Payment to Exertainment Malaysia Sdn Bhd via Bill Payment has been discontinued with immediate effect. Please make payment via JomPAY channel.

- 22 July 2021


PENJANA Tourism Financing Scheme

Public Bank and Public Islamic Bank are participating financial institutions of PENJANA Tourism Financing (PTF) Scheme to support viable Small & Medium Enterprises (SMEs) in tourism sector, by preserving their capacity as well as assisting them to undertake the necessary investment to adjust and remain viable post-COVID-19.

Salient features of the PTF:

  • Eligible SMEs may obtain PTF for the purpose of capital expenditure, working capital and refinancing* of existing business financing
    * Up to 50% of total financing approved
  • Loan / Financing up to RM300,000 per SME
  • Financing rate of 3.5% fixed per annum
  • Moratorium period of 12 months
  • Business in operation for a minimum of 2 years
  • Recipients of Special Relief Facility's (SRF) and PENJANA SME Financing's (PSF) are now eligible for PTF

Terms and conditions apply.

For more information / application, please contact nearest Public Bank and Public Islamic Bank Branches.

- 15 July 2021


Targeted Relief and Recovery Facility

Public Bank and Public Islamic Bank are participating financial institutions of the Targeted Relief and Recovery Facility (TRRF) to provide relief and support the recovery of eligible Small and Medium Enterprises (SMEs) that are adversely affected by the reintroduction of containment measures since June 2020.

Salient features of the TRRF:

  • Eligible SMEs may obtain TRRF for the purpose of working capital and refinancing* of existing business financing
    * Up to 30% of total financing approved
  • Loan / Financing up to RM500,000 per SME under category of Small or Medium and RM75,000 per SME under category of Micro
  • Moratorium period of 6 months
  • Financing rate of 3.5% fixed per annum
  • Recipients of Special Relief Facility (SRF) and PENJANA SME Financing (PSF) are eligible for TRRF subject to maximum financing limit per SME and total aggregate financing limit
  • Recipients of PENJANA Tourism Financing (PTF) are not eligible for TRRF  

Terms and conditions apply.

For more information / application, please contact nearest Public Bank and Public Islamic Bank Branches.  

- 15 July 2021


Discontinuation of MBPP via Bill Payment

Dear Valued Customer,

Payment to Majlis Bandaraya Pulau Pinang via Bill Payment has been discontinued with immediate effect. Please make payment via JomPAY channel.

- 7 July 2021


Revision of PB/PIB Credit Cards Feature(s)

Dear Valued Cardmembers,

Kindly be informed that effective 1 August 2021, insurance transactions (MCC5960 and MCC6300) will be excluded from earning all PB/PIB Credit Cards/-i rewards, including but not limited to:

  • Cash MegaBonus
  • Cash Rebate / Cash Back
  • Air Miles Points
  • VIP Points

Below card features will not be affected by this revision:

Card Type Card Feature(s)
Mutual Gold-PB Visa Platinum Credit Card

Additional 0.3% Mutual Gold Cash Bonus on cardmember’s birthday month

PB-AIA Visa Gold Credit Card

0.2% cash rebate on AIA insurance premiums for AIA transaction acquired by PBB at AIA branches

Please contact our PB Card Services at 03-2176 8000 or email at custsvc@publicbank.com.my if you have any queries.

Thank you.

- 30 June 2021


Discontinuation of UOB Kay Hian (KK) Bill Payment

Dear Valued Customer,

Please be informed that bill payment to UOB Kay Hian Securities (M) Sdn Bhd (Kota Kinabalu) via PBe, PB engage and PB enterprise channels will no longer be available with immediate effect. Notwithstanding this, the bill payment to UOB Kay Hian Securities (M) Sdn Bhd (Johor and Penang) are still available in the bill payment menu under the aforesaid 3 channels.

- 2 June 2021


Renaming of Taman Bandar Raya Branch

We are pleased to inform that our Taman Bandar Raya Branch will be renamed as Taman Bukit Mas Branch with effect from 18 June 2021.

- 28 May 2021


Renewal of PB Lifestyle Debit Card

Renewal of PB Visa/MasterCard/UnionPay/RCB Lifestyle Debit Card

Dear Valued Customer,

Kindly be informed that if your debit card has expired/expiring soon, please renew your debit card at any PBB/PIBB Branches.

Thank you.

Pembaharuan Kad Debit PB Visa/MasterCard/UnionPay/RCB Lifestyle

Pelanggan yang Dihargai,

Dimaklumkan bahawa sekiranya kad debit anda telah tamat tempoh/akan tamat tempoh tidak lama lagi, sila perbaharui kad debit anda di mana-mana Cawangan PBB/PIBB.

Terima kasih.

更新扣账卡 - PB 威世/万事达卡/银联/贵宾银行Lifestyle

亲爱的客户,

本行谨此通知,倘若您上述的扣账卡已经逾期/即将逾期,请至任何大众银行/大众回教银行更新您的扣账卡。

谢谢。

- 21 May 2021


Rename of 'Instant Transfer' to 'DuitNow Transfer'

Dear Valued Customer,

Effective 19 May 2021, ‘Instant Transfer’ will be known as ‘DuitNow Transfer’ on PBe, PB engage MY and PB enterprise.

For more details on the renaming, please click here.

Penamaan semula ‘Pindahan Segera’ kepada ‘DuitNow Transfer’

Mulai 19 Mei 2021, ‘Pindahan Segera’ akan dikenali sebagai ‘DuitNow Transfer’ dalam PBe, PB engage MY dan PB enterprise.

Untuk maklumat lanjut mengenai penamaan semula itu, sila klik sini.

即时转账更名为‘DuitNow Transfer’

从 2021年5月 19 日起,PBe,PB engage MY 和 PB enterprise上的 ‘即时转账’ 将称为 ‘DuitNow Transfer’。

欲了解更多关于上述更名的详情,请按此链接

- 19 May 2021


Beware! Don't Accept Ink-Stained Banknotes

Ink-stained banknotes could have been stolen.

Please click here to learn more.

- 5 March 2021


High Tech Facility

High Tech Facility – National Investment Aspirations

Public Bank and Public Islamic Bank are participating financial institutions of the High Tech Facility – National Investment Aspirations (HTF-NIA) to support high tech and innovation-driven Small and Medium Enterprises (SMEs) that are adversely affected by COVID-19, to preserve Malaysia's competitive positioning in global value chains, maintain the supply chain ecosystem and safeguard high-skilled job.

Salient features of the HTF-NIA:

  • Loan / Financing up to RM1 million per SME for working capital purpose / up to RM5 million per SME for Capital Expenditure (CAPEX) purpose / up to RM5 million per SME for a combination of working capital and CAPEX (subject to maximum limit of RM1 million per SME for working capital)
  • Financing rate of up to 5% fixed per annum

Terms and conditions apply

For more information / application, please contact nearest Public Bank and Public Islamic Bank Branches.

- 4 March 2021


Disaster Relief Facility 2021

Public Bank and Public Islamic Bank are participating financial institutions of the Disaster Relief Facility (DRF) 2021 to alleviate the financial burden of Small and Medium Enterprises (SMEs) affected by the recent flood and facilitate the resumption of their business operations.

Salient features of the DRF 2021:

  • Loan / Financing up to RM500,000 per SME under category of Small or Medium and RM75,000 per SME under category of Micro
  • Moratorium period of 6 months
  • Financing rate of 3.5% fixed per annum

Terms and conditions apply

For more information / application, please contact nearest Public Bank and Public Islamic Bank Branches.

- 4 March 2021


Notice for PB Sharelink Customers (NEW)

Kindly be advised that all Subsidiary Income Tax Certificates (SITC) on cash entitlements issued by Public Nominees (Tempatan / Asing) Sdn. Bhd. to entitled shareholders will be delivered in the same manner as Contract Note effective 1 April 2021.
 

Notis Kepada Para Pelanggan PB Sharelink (BARU)

Dimaklumkan bahawa semua Sijil Cukai Pendapatan Subsidiari (SITC) mengenai kelayakan tunai yang dikeluarkan oleh Public Nominees (Tempatan / Asing) Sdn. Bhd. kepada pemegang saham yang berhak akan dihantar dengan cara yang sama seperti Nota Kontrak berkuat kuasa 1 April 2021.

- 3 March 2021


CRS and FATCA

Common Reporting Standard (CRS) and Foreign Account Tax Compliance Act (FATCA)

Dear Valued Customer,

Following the implementation of FATCA and CRS in Malaysia, the Bank is required to collect self-certification with a valid foreign Tax Identification Number (TIN) from the following pre-existing account holders with foreign status(es) i.e.:

  1. Foreign Account Tax Compliance Act Implemented since 1 July 2014
    A U.S. Person or a Malaysian with U.S. Permanent Resident status whose depository account was opened before 1 July 2014.
  2. Common Reporting Standard Implemented since 1 July 2017
    A Foreigner (other than U.S.) or a Malaysian with Non-U.S. foreign tax residency(ies) status whose depository account was opened before 1 July 2017.

If you are an individual described above, please visit your account-holding branch’s customer service counter to declare your foreign TIN by executing the account opening cum self-certification form (AOSF).

Even if you had furnished the Bank with the valid foreign TIN prior to this announcement, if you have any update on the foreign status(es), please feel free to declare by executing the above AOSF.

If there is any query regarding your tax residency status, please contact your tax advisor or local tax authority. You may obtain more information about FATCA and CRS from the following official websites:

1. CRS - https://www.oecd.org/tax/automatic-exchange/crs-implementation-and-assistance/tax-residency/
2. FATCA - https://www.irs.gov/businesses/corporations/fatca-information-for-individuals
3. Inland Revenue Board of Malaysia - http://www.hasil.gov.my/bt_goindex.php?bt_kump=6&bt_skum=2&bt_posi=1&bt_unit=2&bt_sequ=1&cariw=#


Thank you.

Standard Pelaporan Am (CRS) dan Akta Pematuhan Cukai Akaun Asing (FATCA)

Pelanggan yang Dihargai,

Berikutan pelaksanaan FATCA dan CRS di Malaysia, Bank dikehendaki mengambil pengesahan sendiri dengan Nombor Pengenalan Cukai (TIN) asing yang sah daripada pemegang akaun sedia ada berikut dengan status asing iaitu: -

  1. Pelaksanaan Akta Pematuhan Cukai Akaun Asing sejak 1 Julai 2014
    Seorang warga A.S. atau warga Malaysia yang juga Pemastautin Tetap A.S. yang akaun depositnya dibuka sebelum 1 Julai 2014.
  2. Pelaksanaan Standard Pelaporan Am sejak 1 Julai 2017
    Seorang warga asing (selain daripada warga A.S.) atau seorang warga Malaysia dengan status pemastautin cukai asing Bukan A.S. yang akaun depositnya dibuka sebelum 1 Julai 2017.

Sekiranya anda seorang individu yang dinyatakan di atas, sila pergi ke kaunter perkhidmatan pelanggan cawangan pemegang akaun anda untuk memaklumkan Nombor Pengenalan Cukai asing anda dengan melengkapkan borang pembukaan akaun yang juga borang pengenalan diri (AOSF).

Walaupun anda telah mengemukakan Nombor Pengenalan Cukai asing yang sah kepada Bank sebelum pengumuman ini, sekiranya anda mempunyai apa-apa kemas kini mengenai status asing berkenaan, sila isytiharkan dengan melengkapkan AOSF di atas.

Sekiranya terdapat pertanyaan mengenai status pemastautin cukai anda, sila hubungi penasihat cukai anda atau pihak berkuasa percukaian tempatan. Anda boleh mendapatkan lebih banyak maklumat mengenai FATCA dan CRS melalui laman web rasmi yang berikut:

1. CRS - https://www.oecd.org/tax/automatic-exchange/crs-implementation-and-assistance/tax-residency/
2. FATCA - https://www.irs.gov/businesses/corporations/fatca-information-for-individuals
3. Lembaga Hasil Dalam Negeri - http://www.hasil.gov.my/bt_goindex.php?bt_kump=6&bt_skum=2&bt_posi=1&bt_unit=2&bt_sequ=1&cariw=#


Terima kasih.

共同申报准则(CRS) 和 海外帐户税收合规法(FATCA)

亲爱的顾客,

随着 FATCA 和 CRS 在马来西亚的实施,银行必须向在以下具有外国身份的现有户口持有人,获取自我认证以及有效的外国税务识别号码(TIN),即:

  1. 自 2014 年 7 月 1 日实施的 FATCA
    拥有美国人身份或具有美国永久居民身份的马来西亚人,并且在 2014 年 7 月 1 日之前已开设存款户口。
  2. 自 2017 年 7 月 1 日实施的 CRS
    拥有外国人(美国除外)身份或具有外国税收居民身份(美国除外)的马来西亚人,并且在 2017 年 7 月 1 日之前已开设存款户口。

倘若您是上述所指的人士,请前往您的持户分行的顾客服务柜台,填写开户及自我认证表格(AOSF),以申报您的外国税务识别号码。

即使您在此通告之前已经向银行提供了有效的外国税务识别号码,若您的外国身份有任何更新,请同样填写上述开户及自我认证表格以作出申报。

倘若您对税务居民身份的事务有任何疑问,请联络您的税务顾问或本地税务管制当局。您也可从以下的网站获得关于 FATCA 和 CRS 的更多详情:

1. CRS - https://www.oecd.org/tax/automatic-exchange/crs-implementation-and-assistance/tax-residency/
2. FATCA - https://www.irs.gov/businesses/corporations/fatca-information-for-individuals
3. 马来西亚税务局 - http://www.hasil.gov.my/bt_goindex.php?bt_kump=6&bt_skum=2&bt_posi=1&bt_unit=2&bt_sequ=1&cariw=#


谢谢。

- 7 September 2020


PENJANA SME Financing Scheme

Public Bank and Public Islamic Bank are participating financial institutions of RM2.0 billion PENJANA SME Financing (PSF) Scheme to support Small & Medium Enterprises (SMEs) that are adversely impacted by the COVID-19 pandemic.

Salient features of the PSF:

  • Loan / Financing up to RM500,000 per SME
  • Financing rate of 3.5% fixed per annum

Terms and conditions apply.

PSF will be available in July 2020. For more information / application, please contact nearest Public Bank and Public Islamic Bank Branches.


- 26 June 2020

Notice on Deposit Insurance by PIDM

NOTIS TENTANG INSURANS DEPOSIT DARIPADA PERBADANAN INSURANS DEPOSIT MALAYSIA (PIDM)

Wang yang dikeluarkan daripada deposit berinsurans anda tidak lagi dilindungi oleh PIDM sekiranya dipindahkan dalam:-

  1. Akaun deposit yang dibayar di luar Malaysia;
  2. Akaun deposit yang dipegang oleh institusi kewangan yang menjalankan perniagaan perbankan di Labuan atau perniagaan perbankan Islam di Labuan;
  3. Akaun deposit yang dipegang oleh bukan Ahli Pengambil Deposit PIDM;
  4. Akaun bukan deposit (misalnya unit amanah, akaun perdagangan sekuriti, dsbnya.); atau
  5. Akaun deposit tidak berinsurans (misalnya Akaun Pelaburan Emas, Instrumen Deposit Boleh Niaga Runcit, dsbnya.).

Dimaklumkan bahawa bagi wang yang dikeluarkan daripada deposit berinsurans anda untuk membeli atau dipindahkan ke dalam produk Takaful atau Insurans baharu, sila hubungi PIDM untuk mendapatkan maklumat lanjut berkaitan dengan Sistem Perlindungan Manfaat Takaful dan Insurans (TIPS). Butir-butir untuk menghubungi PIDM boleh didapati melalui laman web PIDM, www.pidm.gov.my dan melalui Sistem Insurans Deposit (DIS) dan brosur TIPS.

NOTICE ON DEPOSIT INSURANCE BY PERBADANAN INSURANS DEPOSIT MALAYSIA (PIDM)

Money withdrawn from your insured deposit(s) is no longer protected by PIDM if transferred to a:-

  1. Deposit account payable outside Malaysia;
  2. Deposit account held by a financial institution conducting Labuan banking business or Labuan Islamic banking business;
  3. Deposit account held by a non-Deposit Taking Member of the PIDM;
  4. Non-deposit account (e.g. unit trust, securities trading account, etc.); or
  5. Not insured deposit account (e.g. Gold Investment Account, Retail Negotiable Instruments of Deposit, etc.).

Please note that for money withdrawn from your insured deposit to purchase or transfer to a new Takaful or Insurance product, kindly contact PIDM to obtain further information relating to Takaful and Insurance Benefit Protection System (TIPS). The contact details are available on PIDM’s website at www.pidm.gov.my and in the Deposit Insurance System (DIS) and TIPS brochures.

马来西亚存款保险机构(PIDM)关于存款保险的通告

您在受保障存款中提出的款项若转至下列户口,该款项将不再获得马来西亚存款保险机构的保障:

  1. 在马来西亚境外应付的存款户口;
  2. 进行纳闽银行业务或纳闽回教银行业务之金融机构持有的存款户口;
  3. 非PIDM存款收取会员持有的存款户口;
  4. 非存款户口(例如单位信托、证券交易户口等);或
  5. 非受保障存款户口(例如黄金投资户口、零售流通存款票据等)。

请注意,关于从您的受保障存款购买或转账至新的回教家庭保险或保险产品,请联络PIDM以获得回教家庭保险和保险利益保障系统(TIPS)的资料。联络详情可在PIDM的网站www.pidm.gov.my 以及存款保险系统(DIS)和TIPS的小册子中获得。

- 15 May 2020


Anti-Bribery and Anti-Corruption Policy

Dear Valued Customers,

Please be informed that the Bank adopts a “zero-tolerance approach” towards any form of bribery and corruption in conducting its business. The Bank’s staff are to refrain from offering or receiving any gifts, entertainment, hospitality and non-business travel to/from external party in the course of their duties.

This policy is adopted as means to avoid conflict of interest or appearance of such in our business dealings/in all aspect of the Bank’s business conduct.

Click here for more details.

Thank you.

 

Dasar Anti-Rasuah dan Anti-Sogokan

Pelanggan yang Dihargai,

Dimaklumkan bahawa Bank mengamalkan "pendekatan sifar toleransi" terhadap apa-apa bentuk rasuah dan sogokan semasa menjalankan perniagaan. Kakitangan Bank dilarang daripada menawarkan atau menerima apa-apa hadiah, hiburan, hospitaliti dan perjalanan yang bukan bagi tujuan perniagaan kepada/daripada pihak luar semasa menjalankan tugas mereka.

Dasar ini diguna pakai bagi mengelakkan konflik kepentingan atau keadaan sedemikian dalam semua urusan perniagaan/aspek pelaksanaan perniagaan oleh Bank.

Klik di sini untuk maklumat lanjut.

Terima kasih.

 

反贿赂和反腐败政策

尊敬的客户,

谨此通告,本银行在处理业务时,对任何形式的贪污贿赂和腐败事项采取“零容忍方式”。本银行的职员在执行职务时,不得向外部人士提供或接受任何礼物、款待和非商务性质的旅游。

采取这项政策是为了避免在我们的业务交易/在银行所有方面的业务中出现利益冲突或类似情况的出现。

请按此以获得更多详情。

谢谢。

 

- 1 April 2020