Call Us

Enquiries & Assistance
Telephone / Email Operating Hours
PBe Customer Support 603-2179 5000 
customersupport@publicbank.com.my
6 am - 12 midnight daily
(12 midnight - 6 am for ID Deactivation only)
Report Lost Telephone / Email Operating Hours
Report Lost ATM Card 603-2179 5000 24 hours
Report Lost Visa/Master card 603-2176 8555 24 hours
Feedback / General Enquiries
& Assistance
Telephone / Email Operating Hours
Customer Services Department 1-800-22-5555

customerservice@publicbank.com.my
Monday - Thursday: 8:45 am - 5:45 pm
Friday: 8:45 am - 4:45 pm
PB Card Services 603-2176 8000 

custsvc@publicbank.com.my
24 hours
Enquiries & Assistance relating to the following
Telephone / Email Operating Hours
Loans & Financing loans_dev@publicbank.com.my  
Hire Purchase / Vehicle Financing 1-800-22-7777
hirepurchase@publicbank.com.my
Monday - Thursday: 8:45am - 5:45pm
Friday : 8:45 am - 4:45 pm
Deposits / Bancassurance / Investment / Red Carpet Banking / Remittance 1-800-22-9999
rfsd@publicbank.com.my
Monday - Thursday: 8:45 am - 5:45 pm
Friday : 8:45 am - 4:45 pm
Share Trading / Share Margin Financing 603-2176 6003, 603-2176 6528
shareinvest@publicbank.com.my
Monday - Thursday: 8:45 am - 5:45 pm
Friday : 8:45 am - 4:45 pm
FPX customersupport@publicbank.com.my  
Self Service Terminal Centre 603-2179 5000
customerservice@publicbank.com.my 
(for Automated Teller Machine, Cash
Deposit Terminals, Cheque Deposit Machines matters)
6 am - 12 midnight daily
  Telephone / Email Operating Hours
Public Islamic Bank Berhad 603-2176 6000 
islamicbkg@publicislamicbank.com.my
Monday - Thursday: 8:45 am - 5:45 pm
Friday : 8:45 am - 4:45 pm