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Report Lost Telephone Operating Hours
PBe Internet Banking
Login PBe > "Profile Maintenance" > "Cancel ATM Card"
- 24 hours
Report Lost ATM Card 603-2170 8000 24 hours
Report Lost Visa/MasterCard - PBB Credit Card Centre 603-2176 8555 24 hours
 
Report Fraud Telephone Email Operating Hours
Case Management 603-2177 3555 pbesecure@publicbank.com.my 24 Hours Daily
 
General Enquiries & Assistance / Feedback Telephone Email Operating Hours
PBe Internet Banking Customer Support 603-2170 8000 customersupport@publicbank.com.my 6 am - 12 midnight daily
(12 midnight - 6 am for ID Deactivation only)
Customer Services Department 603-2170 8000 customerservice@publicbank.com.my Monday - Thursday: 8:45 am - 5:45 pm
Friday: 8:45 am - 4:45 pm
PB Card Services 603-2170 8000 custsvc@publicbank.com.my 24 hours
Request For New PB Card PIN / Card Activation 603-2176 8168   24 hours
Hire Purchase / Vehicle Financing 603-2170 8000   Monday - Thursday: 8:45am - 5:45pm
Friday : 8:45 am - 4:45 pm
Housing & Business Loans / Financing   loans_dev@publicbank.com.my  
Small & Medium Enterprises (SMEs)   smehelpdesk@publicbank.com.my  
Deposits / Bancassurance / Investment / Red Carpet Banking / Remittance 603-2170 8000 rfsd@publicbank.com.my Monday - Thursday: 8:45 am - 5:45 pm
Friday : 8:45 am - 4:45 pm
Share Trading / Share Margin Financing 603-2170 8000 shareinvest@publicbank.com.my Monday - Thursday: 8:45 am - 5:45 pm
Friday : 8:45 am - 4:45 pm
FPX   customersupport@publicbank.com.my  

Self Service Terminal Centre
(for Automated Teller Machine, Cash Recycling Machine, Cheque Deposit Machines matters)

603-2170 8000
 
customerservice@publicbank.com.my  6 am - 12 midnight daily
Careers   hrd@publicbank.com.my
kong.chioksiang@publicbank.com.my
 
Public Islamic Bank Berhad 603-2176 6000  islamicbkg@publicislamicbank.com.my Monday - Thursday: 8:45 am - 5:45 pm
Friday : 8:45 am - 4:45 pm