Call Us

Report Lost Telephone Operating Hours
Report Lost ATM Card 603-2179 5000 24 hours
Report Lost Visa/MasterCard 603-2176 8555 24 hours
 
General Enquiries & Assistance / Feedback Telephone Email Operating Hours
PBe Customer Support 603-2179 9999  customersupport@publicbank.com.my 6 am - 12 midnight daily
(12 midnight - 6 am for ID Deactivation only)
Cyber Fraud Security 603-2177 3555 pbesecure@publicbank.com.my 6 am - 12 midnight daily
Customer Services Department 1-800-22-5555
customerservice@publicbank.com.my
Monday - Thursday: 8:45 am - 5:45 pm
Friday: 8:45 am - 4:45 pm
PB Card Services 603-2176 8000 
 
custsvc@publicbank.com.my 24 hours
Loans & Financing   loans_dev@publicbank.com.my  
Hire Purchase / Vehicle Financing 1-800-22-7777 hirepurchase@publicbank.com.my Monday - Thursday: 8:45am - 5:45pm
Friday : 8:45 am - 4:45 pm
Deposits / Bancassurance / Investment / Red Carpet Banking / Remittance 1-800-22-9999 rfsd@publicbank.com.my Monday - Thursday: 8:45 am - 5:45 pm
Friday : 8:45 am - 4:45 pm
Share Trading / Share Margin Financing 603-2176 6003 /
603-2176 6528
shareinvest@publicbank.com.my Monday - Thursday: 8:45 am - 5:45 pm
Friday : 8:45 am - 4:45 pm
FPX   customersupport@publicbank.com.my  

Self Service Terminal Centre
(for Automated Teller Machine, Cash
Deposit Terminals, Cheque Deposit Machines matters)

603-2179 5000
 
customerservice@publicbank.com.my  6 am - 12 midnight daily
Public Islamic Bank Berhad 603-2176 6000  islamicbkg@publicislamicbank.com.my Monday - Thursday: 8:45 am - 5:45 pm
Friday : 8:45 am - 4:45 pm