Flood Relief Assistance Deferment of Repayment/Payment

Up to 6 Months Deferment of Repayment/Payment For Performing Retail Loans/Financing Customers/Borrowers/Hire Purchase Customers Affected By Recent Flood with effect from 11th January 2021 (Individuals and Business/SMEs)

To provide relief and to alleviate the financial burden of borrowers/customers/hirers who are experiencing financial difficulties/hardship arising from recent flood as declared by Agensi Pengurusan Bencana Negara (NADMA).

Eligibility Criteria
i. Applicable to Non Bankrupt/Non Wound Up Company; AND
ii. Collateral/Residential/Employment address is in the flood district as declared by NADMA.

Validity Period
Manual application from 11 January 2021 to 31 July 2021

Standard Turnaround Time
5 calendar days

(I)

Digital Application for Retail Loans Flood Repayment/Payment Relief (exclude Hire Purchase*)


 

CLICK HERE, to promptly apply.

 

Note:

i.

Please take note all successful digital application would have an electronic Notification Letter immediately upon submission of your digital application without hassle.

Please refer to your email per your completed application form for electronic Notification Letter immediately upon successful submission.

 

(II)

Manual/Non Digital Application Form for Retail Loans Flood Repayment/Payment Relief (exclude Hire Purchase*)

Please print and complete the application form and submit to any PBB/PIBB Branches/Credit Control Centres for approval over 5 days.

 

[Flood Relief] Single Individual
[Flood Relief] Joint Individuals
[Flood Relief] Business/SME

(III)

FAQ on Retail Loans Flood Repayment/Payment Relief

* For Hire Purchase Customers
Please submit  a written request to your respective account holding branch. Application form is not required.

You may contact our helpdesk lines from Monday to Thursday (8.45 a.m. to 5.45 p.m.) and on Friday (8.45 a.m. to 4.45 p.m.) excluding Public Holidays should you require further assistance or unable to submit the application.

Deferment in Repayment for PBB/PIBB Individual Credit Card/Credit Card-i Customers Affected by Flood

PBB/PIBB individual credit card / credit card-i customers who are affected by recent flood may apply for 6 months’ deferment in repayment for their credit card balances.

Please print and complete the application form and email to pbcardcrcontrol@publicbank.com.my for approval.

Flood Deferment (Credit Card) - PDF

For further enquiries on credit card, customer can contact PB Card Services at 03-2176 8000 or email pbcardcrcontrol@publicbank.com.my