PBB/PIBB COVID-19 Unemployed Individual(s) Moratorium Extension


3 Months Moratorium Extension from October 2020 to December 2020 is for Individual Customers who have lost their jobs in 2020 and currently unemployed.


Note: Customers who are undischarged Bankrupt or with loan/financing in arrears 90 days and above are not eligible to apply.


Contact the Bank via Account Holding Branch where the loan/ financing was obtained for a scheduled appointment to apply.


Documents to prepare: Furnish Documentary evidence such as termination or retrenchment letter/ Voluntary Separation Scheme or Mutual Separation Scheme to support the application.


Not Sure on Account Holding branch ? Please contact the following helpdesk lines from Monday to Thursday (8.45 a.m. to 5.45 p.m.) and on Friday (8.45 a.m. to 4.45 p.m.) excluding Public Holidays should you require further assistance.


1.
For Housing Loan/Financing, Fixed Loan, Term Loan/Financing & Overdraft/Cash Line Facility-i
Regional Credit Control Centres (CCCs) Helpdesk Hunting Lines
Wilayah CCC 03 - 2176 7470
Selangor CCC 03 - 2176 7470
Klang CCC 03 - 3342 2467
Melaka CCC 06 - 288 1518
Seremban CCC 06 - 766 5555
Johor CCC 07 - 222 2949
Penang CCC 04 - 262 3376
Ipoh CCC 05 - 253 0000
Kota Kinabalu CCC 088 - 487 169
Kuching CCC 082 - 366 976
Sungai Petani CCC 04 - 455 8000
Sibu Regional Centre 084 - 333 888
All 265 Branches General Hunting Lines
PIBB helpdesk 03-2176 6086


2.
For Hire Purchase
By Region where HP/AITAB HP-i were obtained Helpdesk Hunting Lines
Kuala Lumpur, Selangor, Putrajaya 03 - 2264 6288
03 - 2264 6488
03 - 3167 6688
Perlis, Kedah, Pulau Pinang, Kelantan, Terengganu 04 - 314 6688
04 - 269 7800
Perak, Pahang 05 - 5400 999
Johor, Melaka 07 - 208 3600
Negeri Sembilan, Sabah, Sarawak & Labuan 03 - 2176 7701