WeChat Official Account

WeChat Official Account

Public Bank is now on WeChat!

Please locate us by keying in our official WeChat ID (PublicBankMalaysia) in the WeChat search bar or scan the QR code above.

Here are some tips for a safe and secure WeChat experience:

  1. Refrain from rooting or jail breaking your devices. This could compromise its security features
  2. Install anti-virus or anti-malware software
  3. Download WeChat from Google Play/ Apple App Store only
  4. Download and install updates and patches for your apps, operating systems and browsers regularly
  5. Never input your personal or account information in WeChat’s chat window

As reiterated in our numerous announcements, Public Bank will never ask you to access any of our platforms (PBe, PB engage, WeChat) via hyperlinks from SMSs, messaging apps or e-mails.

Likewise, The Bank already has all your information when you signed up for an account. Hence, never entertain any requests for more information from any party.


For further enquiries, please e-mail customersupport@publicbank.com.my or call 03-21795000. For technical issues pertaining to WeChat’s functions, please contact WeChat Malaysia at wechat_my@wechat.com