Services Available

Services Available

Balance & transaction Inquiry

View your account balance and transaction details anywhere, anytime.
Click here

Statement Request
Request a hardcopy statement and it will be send to your mailing address. 

Download your account statement online. It’s faster, free and best of all eco-friendly. 
Click here for more info.

E-Standing Instruction

E-Standing Instruction (E-SI) is a convenient service that transfers a fixed amount of funds from your Savings/Current account to a designated beneficiary account on a one off or recurring basis (weekly, monthly, quarterly, half-yearly or yearly) of your choice. 

  • Benefits
    Never miss another payment deadline - No more worrying about late payment fees.
    Easy management - You can easily manage and adjust your E-SI at your convenience.
    Flexible - You can schedule to make your payments weekly, monthly, quarterly, half yearly or yearly.

    How does E-SI work?
    Once you have created an E-SI, the bank will transfer the amount that you have set on the first effective date based on the frequency of payment (weekly, monthly, quarterly, half yearly or yearly) until the end of the occurrence cycle.

    E.g. The below information was entered when creating your new E-SI. The bank will transfer RM500.00 from your account (1234567890) to the 3rd party account (0987654321) on the 1st of every month beginning from 1st February 2018. The last transaction will commence after eleven (11) transactions are done which is on 1st December 2018.

    From Account: 1234567890
    Beneficiary account: 0987654321
    Amount: RM500
    First effective date: 1st February 2018
    Frequency: Monthly
    Occurrence(s): 11

    Note: If the selected date falls on a non-existence date (i.e: 29th February) for monthly, quarterly, half-yearly and yearly, the transaction will automatically be processed on the last day of the month.

    Click here for more info.

Positive Pay
The Positive Pay Service is an automated cheque matching service provided to Public Bank customers. It is an electronic matching system based on the cheque serial number, account number, payee name, cheque date and amount where cheques presented for payment will be 'matched' against cheque information provided by the customer via PBe.

Manage your PBe profile with ease with these convenient features:-

  • Change Password
  • Change Personal Details:-
    • Change email address
    • Change memorable question / answer
    • Change home telephone number
    • Change office telephone number
    • Pre-existing disability resulting from a physical or mental condition.

  • Change of Third Party Transfer Limit
  • Change Preferred Branch (for collection of new FD certificates, and Bankers Cheques)
  • Change Personal Login Phrase
  • Change of Address Request (sent to Account Holding branch)
  • Unregister PAC
  • Add / Delete Account
  • Challenge Questions Enrolment
  • Change Challenge Questions

Debit / Credit / ATM Card Management

Update or manage your card details:-

  • Manage Card Profile:-
    • Opt Out/In for all mail orders and unsecured online function
    • Overseas ATM Withdrawal Activation / Deactivation
    • Daily Retail Limit Management

  • Change Credit/Debit Card info:-
    • Mailing address
    • Email address
    • Mobile phone number
    • Home phone number
    • Office phone number
    • Delivery option for Renewal/Replacement Card

Cancelation of ATM Card
If your ATM Card is lost or stolen, you can immediately cancel your ATM Card online on PBe via the Cancel ATM Card service. Click here for more info. 

You can also contact our Customer Support helpline at 603-2179 5000 or visit your nearest Public Bank branch to report your lost or stolen ATM card. 

To Public Bank’s Accounts (Intrabank)
Transfer funds to Public Bank accounts immediately.

To Other Bank’s Account (Interbank)

InterBank GIRO (IBG)
Transfer funds to 35 participating banks at only 10 sen per transaction.

Instant Transfer (IBFT)
Transfer funds immediately to other bank’s account.

Same day clearance if you transfer funds via RENTAS on business days.
Local Remittance
Order a Banker’s Cheque and collect it at your preferred branch within 2 working days.
Foreign Remittance
Remit funds internationally via Foreign Telegraphic Transfer or Western Union®.
Credit/Debit Card, Loan/Financing
Settle your outstanding balance online.
Bill Payments
Online make payments to over 160 different corporations.
Pay your bills online via JomPAY.
Other Payments
Pay Income Tax payment, Lembaga Tabung Haji, Zakat payment and EPF contribution. 
Click here to learn how to make your Income Tax payment online.
Prepaid Top-up
The quickest way to top-up your prepaid mobile phone and internet account.
eIPO / eRights Application
Apply for eIPO and eRights online.
Gold Trading
Buy and sell gold online at a discounted price.
Online Share Trading