Contact us / Hubungi Kami / 联系我们


For Further enquiries, customer can contact / e-mail the following Help Desks (excluding Public Holiday):
Untuk pertanyaan lanjut, pelanggan boleh menghubungi Talian Bantuan yang berikut (kecuali Hari Cuti Umum):
进一步查询,客户请联络以下的援助热线(公共假期除外):


Monday to Thursday

: 8.45am to 5.45pm

Friday

: 8.45am to 4.45pm


Contact Retail Loans/Financing/ Pinjaman/Pembiayaan Runcit / 零售贷款/融资

Regional Credit Control Centres (CCCs)/ All PBB/ PIBB 265 Branches

 Helpdesk Hunting Lines

H.P Number

E-mail Address

Wilayah CCC

03 - 2176 7470

011-25263693
012-4981240
011-25263695

WCCC@PUBLICBANK.COM.MY

Selangor CCC

03 - 2176 7470

012-4981074
011-25263698
012-4981291

SCCC@PUBLICBANK.COM.MY

Klang CCC

03 - 3342 2467

017-2802318
017-3413224
011-72579659

KCCC@PUBLICBANK.COM.MY

Melaka CCC

06 - 288 1518

014-7342047
014-2267417
017-5980567

MCCC@PUBLICBANK.COM.MY

Seremban CCC

06 - 766 5555

016-2984916
016-2985605
016-2989741

SRBCCC@PUBLICBANK.COM.MY

Johor CCC

07 - 222 2949

017-7737510
011-26154480
011-23510249

JCCC@PUBLICBANK.COM.MY

Hire Purchase CAC Kuala Lumpur

03-22646288
03-22646488
03-31676688

016-3544176
016-2137431
016-2073974

 

Penang CCC

04 - 262 3376

011-24331252
012-4032384
011-24331251

PCCC@PUBLICBANK.COM.MY

Ipoh CCC

05 - 253 0000

016-228 4453
016-2284752
016-2284358

ICCC@PUBLICBANK.COM.MY

Kota Kinabalu CCC

088 - 487 169

011-21804627
018-9708427
011-21824927

KKCCC@PUBLICBANK.COM.MY

Kuching CCC

082 - 366 976

012-8530711
010-9659309

KCGCCC@PUBLICBANK.COM.MY

Sungai Petani CCC

04 - 455 8000

011-28690732
017-5222993
012-2065251

SPICCC@PUBLICBANK.COM.MY

Sibu Regional Centre

084 - 333 888

010-2320789

SRO@PUBLICBANK.COM.MY

PBB helpdesk

03-2176 6008
016-3099724
016-3099784

 

COVID19RNR@PUBLICBANK.COM.MY

PIBB helpdesk

03-2176 6086

 

ISLAMICBKG@PUBLICISLAMICBANK.COM.MY

All 265 Branches

General Hunting Lines



HP Repayment Assistance Helpdesk Lines

By Region where HP /AITAB HP-i were obtained

Helpdesk Line

Kuala Lumpur, Selangor, Putrajaya

03-22646288
03-22646488
03-31676688

Perlis, Kedah, Pulau Pinang, Kelantan, Terengganu

04-3146688
04-2697800

Perak, Pahang

05-5400999

Johor, Melaka

07-2083600

Negeri Sembilan, Sabah, Sarawak & Labuan

03-21767701

 


Alternatively, you may contact the following CAC TRA+ Support Line:

Credit Administration Centre (CAC)

TRA+ Support Line

CAC Kuala Lumpur

016-3544176
016-2137431
016-2073974

CAC City Centre (KL)

016-3794271
016-3280261
016-6190346

CAC Butterworth

016-6743267 & 016-3726204

CAC Pulau Pinang

013-4885385 & 016-3059106

CAC Johor Bahru

016-2672848 & 016-2579741

CAC Klang

016-2978516 & 016-2289715

CAC Ipoh

016-2608174

For Branches / HP Centres / HP Hubs in other states

016-2289584 & 016-2289586