How To Send Money online with Western Union via Public Bank

How To Send Money online with Western Union via Public Bank


Now, you can now send cash overseas with secure online access with Western Union1 within minutes2 . The recipients will be able to collect the cash at any of the over 550,000 authorised service provider locations in over 200 countries and territories3 .

Why use Western Union Online To Cash Money Transfer?
  • Send and Receive Within Minutes2
  • Convenient and Reliable
  • Receiver needs no bank account
  • Receiver receives cash
  1. Your funds will be remitted by Public Bank to your overseas receivers through the Western Union Remittance System and its network of Authorised Service Providers located outside of Malaysia.
  2. Funds generally available in minutes subject to terms and conditions of services including payout location hours and differences in time zone.
  3. Network data as of February, 2018.

There are three key steps to sending funds via PBe with Western union:
  1. Making the online transfer
  • Click on “Fund Transfer”

  • Click on “Western Union”

  • Select “Send Money”

  • Click “Accept”

  • Enter the necessary information

  • Click “Request PAC Now”. Once you’ve received the PAC SMS, enter the PAC Number and click “Confirm”

  1. Verifying and confirming your money transfer details
  • The Money Transfer Control Number (MTCN) would be provided on the acknowledgement page. Do not disclose your MTCN to anyone other than the receiver of the funds.
  • Check the status of your money transfer online or call Western Union Malaysia Customer Care Line at 1-800-813-399 (toll free within Malaysia).
  1. Informing your receiver
    Please remind your receiver to bring valid identification. Provide your receiver with the following information:
  • Your full name (sender).
  • Country from where the money was sent.
  • The currency and amount sent.
  • Money Transfer Control Number (MTCN).