Cardless Withdrawal

Cardless Withdrawal

Introducing a new way to withdraw cash - without an ATM debit card!

Using the new feature on PB engage MY mobile app, you can now withdraw cash without a debit card from any Public Bank ATM near you. This new service allows you to send cash to family and friends too. Try it now!

 
Step by step guide

Step1

Step 1
Login PB engage MY app with username and password, select Cardless Withdrawal from the side menu

Step2

Step 2
Select ATM Withdrawal Service icon

Step3

Step 3
Select ‘Own Withdrawal’ or ‘Others’ for third party withdrawal

Step4

Step 4
Select the amount you wish to withdraw in the multiple of RM100.00 up to RM500.00

Step5

Step 5
<Agree & Confirm> with Terms & Conditions

Step6

Step 6
Authenticate the transaction using PB SecureSign
(i.e. Face ID/Fingerprint or using 6 digits SecurePIN)

Step7

Step 7
• T-code is generated on PB engage MY app and W-code is sent via SMS

• For 3rd party withdrawal, forward the ‘T-code’ to the recipient. W-code is sent via SMS to the recipient’s mobile number

Step8

Step 8
Go to any Public Bank’s ATM/CRM, select ‘Cardless Withdrawal’

Step9

Step 9
Select ‘Proceed’ to accept the Cardless Withdrawal Terms & Conditions

Step10

Step 10
Key in the T-code

Step11

Step 11
Followed by the W-code

Step121

Step 12
Upon authentication of the code, the cash will be dispensed

Terms and Conditions
- English
- Bahasa Malaysia
- 中文

 

Frequently Asked Questions
- English
- Bahasa Malaysia
- 中文