FAQs
What is E-SI?
E-Standing Instruction is a convenient service that makes automated payments of a fixed amount to a loan, bill, or credit card at a pre-set time and date. You can schedule a one off payment or repeated payments with E-SI.
Who can apply for E-SI?
Any PBe customer with a current/savings account can apply.
What is the daily transfer limit for E-SI?
E-Standing Instruction is subjected to your daily fund transfer limit. Please refer
here for the daily transaction limits.
Are there any service charges for E-SI?
Service charge is free for E-SI funds transfers within Public Bank accounts. Standard
Fees & Charges apply for transfer to other banks.
How do I create an E-SI?
Please follow these steps below:-
- Choose Account
- Click on ‘E-Standing Instruction (E-SI)
- Click on ‘Create E-SI
- Choose your transaction type
- Fill in the details :-
- From Account
- Beneficiary short name
- Amount (RM)
- First Effective Date
- Frequency
- Occurrence(s)
- Click on ‘Next’
- Verify details entered
- Click on ‘Request PAC Now’ button
- Enter PAC
- Click on ‘Confirm’
How do I delete a scheduled E-SI?
You manage your E-SI by deleting an entire E-SI or delete specific transactions within your created E-SI.
- To delete an entire E-SI, please follow these steps below:-
- Choose Account
- Click on ‘E-Standing Instruction (E-SI)
- Click on ‘Manage E-SI’
- Choose the E-SI that you want to delete
- Click on ‘Delete’
- To delete a specific transaction within your E-SI, please follow these steps below:-
- Choose Account
- Click on E-Standing Instruction (E-SI)
- Click on Manage E-SI
- Choose the E-SI you want to manage
- Click on ‘View Details’
- Choose which specific transactions scheduled date that you want delete
- Click on ‘Delete’