FAQs

What is E-Statement?

Current Account holders may download a PDF statement of their monthly balance and transactions by clicking on E-statement. The file can be viewed using Adobe PDF reader, obtainable at
http://www.adobe.com/products/acrobat/readstep.html

How do I register for E-Statement?

For PBe Personal Accounts, please follow these steps below :
  • Choose E-Statement Registration
  • Choose your account and click ‘Next’
  • Read the Terms & Conditions
  • Click ‘I Agree’ to complete the registration

For PBe Corporate Accounts, please follow these steps below: -
  1. Choose Account
  2. Click on ‘Statement’
  3. Click on ‘Register E-Statement’
  4. Choose your Account and your preferred Statement Option, click ‘Next’
  5. Read the Terms and Conditions and click ‘I Agree’ to complete the registration

What type of accounts are eligible for E-Statement?

The accounts that are eligible for E-Statement are as follows:-
  • Current / Savings*
  • Fixed Deposit
  • Gold Investment
  • Credit Card
  • Loan
  • Hire Purchase
*Note: Savings account with PB Day2Day Lifestyle Debit Card only.

How do I change my E-Statement preferences? (for PBe Corporate customers only)

PBe Corporate Account owners who wish to change their E-Statement preferences, please follow the following steps:
  1. Choose Account
  2. Click on ‘Statement’
  3. Click on ‘Manage E-Statement’
  4. Select the account you wish to manage and click ‘Modify’
  5. Choose your preferred Statement Option and click ‘Confirm’ to complete the modification
 
PBe Corporate Account owners who wish to delete their E-Statement registration, please follow the following steps:
  1. Choose Account
  2. Click on ‘Statement’
  3. Click on ‘Manage E-Statement’
  4. Select the account you wish to manage and click ‘Delete’
  5. Verify your E-Statement details and click ‘Confirm’ to complete the deletion

How soon can I expect my first E-Statement?

Your first E-Statement will only be available for download two days after your account's next statement date.

How do I download my E-Statement?

Please follow these steps below :
  • Choose Account
  • Click on ‘Statement’
  • Click on ‘E-Statement’
  • Choose your account and click 'Next'
  • Click 'Statement Date', the E-Statement will be displayed in a PDF file
  • Save a copy to your PC for future use