FAQs

Do I need to enable cookies in my browser when using PBe?

Generally, we recommend customers to enable first party cookies. 
Enabling cookies in Internet Explorer 7: 
  1. Select "Tools" (located at the top of your browser’s window)
  2. Select "Internet Options"
  3. Choose "Privacy"
  4. Click "Advanced" under ‘Settings’ section
- Tick the checkbox “Override automatic cookie handling”
- Ensure the checkbox “Accept” under “First-party Cookies” is ticked
- Ensure the checkbox “Block” under “Third-party Cookies” is ticked
- Tick the checkbox “Always allow session cookies”
  1. Click "OK" (located at the bottom of ‘Advanced Privacy Settings’ window)
  2. Click "OK" (located at the bottom of ‘Internet Options’ page)
Enabling cookies on an Ipad and Iphone
  1. Tap on “Settings”
  2. Scroll down and select “Safari”
  3. Under the Accept Cookies option, choose “From Visited” or “Always” 
  4. Restart your Ipad / Iphone

I have placed PBe login page into my bookmarks / favourites folder. Right now, I’m facing problems logging in through the bookmarked webpage. What should I do?

To avoid login issues, we recommend customers to only bookmark our homepage:www.pbebank.com.

What is the best browser in accessing PBe?

To optimize user experience, we recommend customers to use the following browsers.
For Windows Users:
Internet Explorer 8 or higher
Opera 8.5 or higher
Chrome 29.0
For Mac Users:
Netscape Navigator 7.02 or higher
Safari 1.2 or higher
Opera 8.5 or higher
Mozilla Firefox 23.0

How to perform PBe first time login?