Business Banking
Banking Hours
Our Branches and Hire Purchase Centres throughout Malaysia are open at the following hours:
|
All states except Kelantan and Terengganu
|
| Monday to Friday |
9.30 a.m. to 4.00 p.m. |
| Saturday and Sunday |
Closed |
| Public / State Holiday |
Closed |
|
Kelantan and Terengganu only
|
| Sunday to Thursday |
9.30 a.m. to 4.00 p.m. |
| Friday and Saturday |
Closed |
| Public / State Holiday |
Closed |
|
Internet & Mobile Banking
|
| PBe and PB engage |
24 hours, 7 days a week |
|
Self Service Terminals
|
| ATMs, CDTs, CRMs & CDMs Operation Hours |
6.00 a.m. to 12 midnight |
| Funds Transfer to PB Account |
| No |
Item |
Channel |
| Internet Banking |
ATM |
Over-the-counter (OTC) |
| (1) |
Fees and Charges
(RM per transaction) |
|
|
|
| |
Sole-proprietors, partnership and SME |
NIL |
Applicable for Sole-proprietors only,
ATM card is not offered to partnership and SME |
NIL |
| |
Other corporates |
NIL |
Service Not Available |
NIL |
| (2) |
Daily transaction limit
(RM per day) |
|
|
|
| |
Sole-proprietors, partnership and SME |
RM500,000.00* |
RM30,000.00 combined limit with DuitNow Transfer, Interbank GIRO (IBG) and Intrabank Fund Transfer, prepaid reload purchase and cash withdrawal. |
No limit |
| |
Other corporates |
RM500,000.00* |
Service Not Available |
No limit |
| (3) |
Payment reference
|
|
|
|
| |
(i) Availability of payers' names and payment references in beneficiaries' bank statement
payment references in payers' bank statement |
Yes |
Yes |
Yes |
| |
(ii) Availability of beneficiaries' names and payment references in payers' bank statement |
Yes |
Yes |
Yes |
| (4) |
Operating hours |
24 hours |
6.00 a.m. to 12 midnight |
Banking hours |
| (5) |
Crediting time |
For all channels |
|
|
| |
(i) Monday - Friday |
Immediate |
Immediate |
Immediate |
| |
(ii) Non-business days |
Immediate |
Immediate |
Not Applicable |
| (6) |
Refund time |
Not Applicable |
Not Applicable |
Not Applicable |
* Combined limit with Intrabank Fund Transfer, Interbank GIRO (IBG), and DuitNow Transfer.
# Cash withdrawal and e-Debit are subject to a maximum limit of RM5,000.
| Interbank GIRO (IBG) |
| No |
Item |
Channel |
| Internet Banking |
ATM |
Over-the-counter (OTC) |
| (1) |
Fees and Charges
(RM per transaction) |
|
|
|
| |
Sole-proprietors, partnership and SME |
Free of Charge |
Free of Charge |
RM2.00 per transaction
For Basic Savings/Current Account:
- RM0.50 (First 2 transactions per month)
- RM2.00 (Exceeding threshold)
|
| |
Other corporates |
Free of Charge |
Service Not Available |
RM2.00 per transaction
For Basic Savings/Current Account:
- RM0.50 (First 2 transactions per month)
- RM2.00 (Exceeding threshold)
|
| (2) |
Daily transaction limit
(RM per day) |
|
|
|
| |
Sole-proprietors, partnership and SME |
RM500,000.00*
|
Applicable for Sole-proprietors only.
RM30,000.00 combined limit with DuitNow Transfer, Interbank GIRO (IBG) and Intrabank Fund Transfer, prepaid reload purchase and cash withdrawal. |
RM1,000,000.00 per transaction (for residents)
RM10,000.00 per day (for non-residents) |
| |
Other corporates |
RM500,000.00*
|
Service Not Available |
RM1,000,000.00 per transaction (for residents)
RM10,000.00 per day (for non-residents) |
| (3) |
Payment reference
|
|
|
|
| |
(i) Availability of payers' names and payment references in beneficiaries' bank statement
payment references in payers' bank statement |
Yes |
Yes |
Yes |
| |
(ii) Availability of beneficiaries' names and payment references in payers' bank statement |
Yes |
Yes |
Yes |
| (4) |
Future-dated payments |
No |
No |
Yes |
| (5) |
Operating hours |
24 hours |
6.00 a.m. to 12 midnight |
Banking hours |
| (6) |
Crediting time |
|
|
|
| |
(i) Monday - Friday |
For all channels |
| |
Before 5:00 a.m. |
Same business day by 11:00 a.m. |
| |
5:01 a.m. to 8:00 a.m. |
Same business day by 2:00 p.m. |
| |
8:01 a.m. to 11:00 a.m. |
Same business day by 5:00 p.m. |
| |
11:01 a.m. to 2:00 p.m. |
Same business day by 8:20 p.m. |
| |
2:01 p.m to 5:00 p.m. |
Same business day by 11:00 p.m.
|
| |
After 5:00 p.m. |
Next business day by 11:00 a.m.
|
| |
(ii) Non-business days |
Next business day by 11:00 a.m. |
Not Applicable |
| (7) |
Refund time |
|
| |
(i) Monday - Friday |
|
| |
Before 5:00 a.m. |
Same business day by 5:00 p.m. |
| |
5:01 a.m. to 8:00 a.m. |
Same business day by 8:20 p.m. |
| |
8:01 a.m. to 11:00 a.m. |
Same business day by 11:00 p.m. |
| |
11:01 a.m. to 2:00 p.m. |
Next business day by 11:00 a.m. |
| |
2:01 p.m to 5:00 p.m. |
Next business day by 11:00 a.m. |
| |
(ii) Non-business days |
Next business day by 11:00 a.m. |
Not Applicable |
* Combined limit with Intrabank Fund Transfer, Interbank GIRO (IBG), and DuitNow Transfer.
# Cash withdrawal and e-Debit are subject to a maximum limit of RM5,000.
| DuitNow Transfer (via Account Number) |
| No |
Item |
Channel |
| Internet Banking |
ATM |
| (1) |
Fees and Charges
(RM per transaction) |
|
|
| |
Sole-proprietors, partnership and SME |
Free of Charge |
Free of Charge |
| |
Other corporates |
Free of Charge |
Service Not Available |
| (2) |
Daily transaction limit (RM per day) |
|
|
| |
Sole-proprietors, partnership and SME |
RM100,000.00 per transaction per day* |
Applicable for Sole-proprietors only.
RM30,000.00 combined limit with DuitNow Transfer, Interbank GIRO (IBG) and Intrabank Fund Transfer, prepaid reload purchase and cash withdrawal. |
| |
Other corporates |
RM100,000.00 per transaction per day* |
Service Not Available |
| (3) |
Payment reference
|
|
|
| |
(i) Availability of payers' names and payment references in beneficiaries' bank statement
payment references in payers' bank statement |
Yes |
Yes |
| |
(ii) Availability of beneficiaries' names and payment references in payers' bank statement |
Yes |
Yes |
| (4) |
Operating hours |
24 hours |
6.00 a.m. to 12 midnight |
| (5) |
Crediting time |
For all channels |
| |
(i) Monday - Friday |
Immediate |
Immediate |
| |
(ii) Non-business days |
Immediate |
Immediate |
| (6) |
Refund time |
Not Applicable |
Not Applicable |
* Combined limit with Intrabank Fund Transfer, Interbank GIRO (IBG), and DuitNow Transfer.
# Cash withdrawal and e-Debit are subject to a maximum limit of RM5,000.
| DuitNow Transfer
(via Mobile Number, NRIC/Army/Police ID, Passport Number, Business Registration Number)
|
| No |
Item |
Channel |
| Online Banking (PBe) |
| (1) |
Fees and Charges
(RM per transaction) |
|
| |
Sole-proprietors, partnership and SME |
Free of Charge |
| |
Other corporates |
Free of Charge |
| (2) |
Daily transaction limit (RM per day) |
|
| |
Sole-proprietors, partnership and SME |
RM100,000.00 per transaction per day* |
| |
Other corporates |
RM100,000.00 per transaction per day* |
| (3) |
Payment reference
|
|
| |
(i) Availability of payers' names and payment references in beneficiaries' bank statement
payment references in payers' bank statement" |
Yes |
| |
(ii) Availability of beneficiaries' names and payment references in payers' bank statement |
Yes |
| (4) |
Operating hours |
24 hours |
| (5) |
Crediting time |
For all channels |
| |
(i) Monday - Friday |
Immediate |
| |
(ii) Non-business days |
Immediate |
| (6) |
Refund time |
Not Applicable |
* Combined limit with Intrabank Fund Transfer, Interbank GIRO (IBG), and DuitNow Transfer.
| RENTAS |
| No |
Item |
Over-the-counter (OTC) |
| (1) |
Fees and Charges (RM per transaction) |
|
| |
Sole-proprietors, partnership and SME |
RM5.00 per transaction |
| |
Other corporates |
RM5.00 per transaction |
| (2) |
Daily transaction limit (RM per day) |
|
| |
Sole-proprietors, partnership and SME |
No limit |
| |
Other corporates |
No limit |
| (3) |
Payment reference
|
|
| |
(i) Availability of payers' names and payment references in beneficiaries' bank statement payment references in payers' bank statement |
Yes |
| |
(ii) Availability of beneficiaries' names and payment references in payers' bank statement |
Yes |
| (4) |
Operating hours |
Banking Hours |
| (5) |
Crediting time |
|
| |
(i) Monday - Friday |
Same business day |
| |
(ii) Non-business days |
Not Applicable |
| (6) |
Refund time |
|
| |
(i) Monday - Friday |
Same business day |
| |
(ii) Non-business days |
Not Applicable |
| FPX / PayNet Direct Debit |
| No |
Item |
FPX |
PayNet Direct Debit |
| B2C |
B2B |
| (1) |
Fees and Charges (RM per transaction) |
|
|
|
| |
Sole-proprietors, partnership and SME |
Between RM0.00 to RM2.50 |
Between RM0.00 to RM2.50 |
Between RM0.00 to RM3.00 |
| |
Other corporates |
Between RM0.00 to RM2.50 |
Between RM0.00 to RM2.50 |
Between RM0.00 to RM3.00 |
| Other related fees/charges for online banking (internet and mobile banking) |
| No |
Item |
Amount |
| (1) |
Fees and Charges (RM per transaction) |
|
| |
(i) Maintenance / subscription fee |
NIL |
| |
(ii) SecureSign Token |
|
| |
- Device |
RM50.00 per token* (one time charge) |
| |
- Monthly Support & Maintenance Fee |
RM20.00 per corporation* |
| |
(iii) Annual digital certificates |
NIL |
| |
(iv) ECP Payment / ECP Payroll (Bulk Payment / Bulk Payroll) |
RM0.10 to RM0.50 |
| |
(v) Notification / SMS |
RM0.20 per transaction |
| |
(vi) Training |
NIL |
| (2) |
Incentives and packages
|
NIL |
* Waived effective 1 October 2014
| Debit Card |
| No |
Item |
Standalone domestic debit card |
Standalone International brand debit card |
Combo debit card1 |
| |
|
|
|
Domestic |
International |
| (1) |
Daily point-of-sale transaction limit (RM per day) |
Service Not Available |
Service Not Available |
Default RM3,000.00 per card per day and Max RM10,000.00 per card per day |
| (2) |
Incentives |
Service Not Available |
Service Not Available |
Service Not Available |
| |
|
|
|
|
| 1Cards with both domestic debit and international debit schemes |
| Cheque and Current Account Services |
| |
Amount |
Effective date |
| Fee per cheque issued |
RM0.50 |
1st April 2015 |
| Interest rate/profit rate of current accounts |
| Type of accounts |
Interest rate/profit rate (% per annum) |
| Basic |
NIL |
| Normal |
NIL |
| Premium (for Individual only) |
0.0% to 2.0% |
For more information on E-payment Services and Fees, please click here.