Improve financial transparency by joining BNM’s survey on fees and charges before 30 June 2025

13 June 2025

Bank Negara Malaysia is conducting a survey to assess how clearly fees and charges are disclosed by financial service providers. The survey is open until 30 June 2025. Your feedback, based on your experience with any financial services over the past two years, will help improve consumer protection and industry practices.

Survey Link: Consumer Survey on Fees and Charges – Bank Negara Malaysia