FAQ
- Overview
- Home
- Security Concerns
- Account (Account Summary)
- Accounts (Statement)
- Transaction Authentication - PB SecureSign (Digital Token)
- Transaction Authentication - SecureSign Token (Physical Token)
- Send Money
- Pay Card
- Pay Bill
- Pay Loan / Financing
- Prepaid Top Up
- DuitNow ID
- Cash Advance
- Redraw Facility
- Balance Transfer
- Change Password
- Change Mailing Address
- Add/Delete Account
- Change Personal Login Phrase
- Request Cheque Book
- Stop Cheque Request
- Enquire Cheque Status
- Register Positive Pay
- Terminate Positive Pay
- Insert Positive Pay
- Enquire Positive Pay
- Create PB RCB / PB Lifestyle Debit Card PIN
- Create Credit Card PIN
- Renew PB RCB / PB Lifestyle Debit Card
- Update Credit Card Information
- Cancel / Report Lost Card
- Card Opt Out / In Status
- Overseas ATM Withdrawal
- Contactless Transaction Alert Limit
- MyDebit Limit
- DuitNow Online Banking / Wallets
- Unexplained Funds In Account
- Overview
- Security Concerns
- Home
- Account (Account Summary)
- Transaction Authentication : PB SecureSign (Digital Token)
- Transaction Authentication : SecureSign Token (Physical Token)
- Send Money
- Pay Bill
- Scan (QR)
- Pay Card
- Pay Loan
- Top Up (Prepaid Top Up)
- Scheduled (Scheduled Transactions)
- Profile - Account
- Profile - Settings
- CO2 Tracker
- Expense Tracker
- Cash Advance
- PB Flexipay
- Loyalty (Loyalty Card)
- Calculator
- Appointment
- PB Journey
- Wealth (Wealth Management)
- Apply – Others (Card, Home/ Vehicle, Solar or Share Trading/ Margin Financing)
- eFixed Deposit (eFD) / eTerm Deposit-i (eTD-i)
- PBe Registration
- About PBe
- DuitNow Transfer
- FPX
- Migrating to PB enterprise
- PB eFixed Deposit Account
- PBe Challenge Questions and Answers
- How to Report Fraud
- Security Concerns
- System Requirements
- Subsequent Logins
- User ID and Password
- Problem Logging In
- General PBe Services
- E-Statement
- E-Standing Instruction
- Transfer Fund Within Public Bank
- Transfer Fund to Other Banks
- PAC
- Bill Payment
- Foreign Remittance
- GST Tax Invoice
- Investment
- eIPO
- eRights
- Miscellanous Services
- SecureSign Token
- Transaction On Hold
- Profile Maintenance
- Daily Transaction Limit
- Fees & Charges
Account Inquiry
Quick Balance allows you to view your account balance summary via fingerprint or Face ID authentication.
Quick Balance is supported on mobile devices that come with:
- Fingerprint authentication / Touch ID
- Face ID (iPhone X or newer)
Yes. Activate Quick Balance when you launch PB engage MY for the first time. You may also choose to activate it later at “Settings” > “Quick Access”
Yes. Up to three (3) devices per user.
Yes, but only if you allow other people to register their fingerprints on your mobile device. To safeguard your privacy, please ensure that you delete all third party fingerprint(s) registered on your device
You can register onlyone user per device.
Quick Balance allows quick access to view your account balances only. Password is required to access other services.
Account Summary allows you to view all your account balances at one glance.
Yes, tap on any account at Account Summary page to view account details and transaction history. Tap on “PBe History” to retrieve the receipt of past transactions.
Transaction history is available for the past 3 months.
You can add newly opened accounts at PBe under “Profile Maintenance”.
It is the Quick Action Menu (QAM) that provides you a shortcut to move to “Transfer” or
“Payment” pages directly as below:
| Account Type | QAM List |
|---|---|
| Current/Savings Account |
|
| eFixed Deposit / eTerm Deposit i |
|
| PB Card |
|
| PB Loan / Financing |
|
