Quick Access / Quick Balances

What is Quick Access?

Quick Access is a feature that allows you to access your accounts and perform all types of transfer and payment with your biometric authentication.

What is the limit for Quick Access?

The transaction limit for Quick Access is up to a maximum of RM1,000 per day.

Do I need to activate Quick Access?

Yes. Activate Quick Access when you launch PB engage MY for the first time. You may also choose to activate or deactivate it later at “Settings” > “Quick Access”.

Why do I still get prompted to enter my password after activating Quick Access?

If you have exceeded the limit set for Quick Access of RM 1,000, you will need to enter your password to complete the transaction. This is a security feature to safeguard your account.

What is Quick Balance?

Quick Balance allows you to view your account balance summary via fingerprint or Face ID authentication.

Is Quick Balance supported on my device?

Quick Balance is supported on mobile devices that come with:

  • Fingerprint authentication / Touch ID
  • Face ID (iPhone X or newer)
Do I need to activate Quick Balance?

Yes. Activate Quick Balance when you launch PB engage for the first time. You may also choose to activate it later at “Settings” > “Quick Balance”.

Can I activate Quick Balance on multiple devices?

Yes. Up to three (3) devices per user.

Can other people view my Quick Balance if their fingerprints are registered on my device?

Yes, but only if you allow other people to register their fingerprints on your mobile device. To safeguard your privacy, please ensure that you delete all third party fingerprint(s) registered on your device.

Why do I still get prompted to enter my password after login via Quick Balance?

Quick Balance allows quick access to view your account balances only. Password is required to access other services.