Transfer & Payment
Transfer/Payment | Future Dated | To Non-Favourite | To Favourite |
---|---|---|---|
DuitNow Transfer | / | / | / |
Transfer/Payment | Future Dated | To Non-Favourite | To Favourite |
---|---|---|---|
Transfer to Own & Other PB Account | / | / | / |
Transfer to Other Banks | / | / | / |
DuitNow QR | N/A | / | N/A |
Bill Payment/JomPAY | / | / | / |
Pay Loan/Financing | / | / | / |
Pay Cards | / | / | / |
Prepaid Top-up | N/A | / | N/A |
Yes, you can share your transaction receipt to your recipient via messaging app such as WhatsApp, via email or other available communication applications by tapping on “Share Receipt” at the acknowledgement screen.
- Close and relaunch the app or reboot your mobile device.
- Check to ensure your device has internet connection.
- Clear your mobile cache or storage (android users).
You have selected a preferred debiting account during the first time login setup. This feature allows auto selecting debiting account to perform transactions. You can always tap on previous step “From” to select another debiting account.
Current / Savings account can be selected as a Preferred Account.
Yes. You can change your preferred account at “Settings” > “Preferred Account”
Quick Access is a feature that allows you to access your accounts and perform all types of transfer and payment with your biometric authentication.
The transaction limit for Quick Access is up to a maximum of RM1,000 per day
Yes. Activate Quick Access when you launch PB engage MY for the first time. You may also choose to activate or deactivate it later at “Settings” > “Quick Access”.
If you have exceeded the limit set for Quick Access of RM 1,000, you will need to enter your password to complete the transaction. This is a security feature to safeguard your account
DuitNow Transfer is a fund transfer service where you can transfer funds instantly to a DuitNow ID.
DuitNow ID is the recipient’s identity to receive funds. The available DuitNow ID are as follows:
No. | DuitNow ID Type |
Previous Name |
Current Name |
|
---|---|---|---|---|
1 |
Existing:
|
DuitNow | DuitNow Transfer | |
2 |
New:
|
Instant Transfer |
- Tap on “DuitNow” and select “DuitNow Transfer”
- Select “From Account”
- Select your favourite recipient. For non-favourite recipient, tap on “New Recipient”, select “DuitNow ID Type” and enter the “DuitNow ID”
- Enter the amount and tap on ‘’
- Select “Transfer Type” and enter “Recipient’s Reference” and tap on “Next”
- Verify the recipient name and other details
- Tick the T&C checkbox and tap on “Confirm”
- Complete the transaction with biometric or SecurePIN verification.
- Tap on “Settings” and select “Manage DuitNow ID”
- Tap on “Register DuitNow ID”
- Select “Mobile Number” or “ID number” as your DuitNow ID
- Select “Account Number”
- Verify details and tick the T&C checkbox
- Complete the registration with biometric or SecurePIN verification
- Tap on “Settings” and select “Manage DuitNow ID”
- Select the “DuitNow ID” registered with another bank
- Tap on the “Account Number” (with other bank)
- Select “Account Number”
- Verify details and tap on “Confirm”
- Complete the switch with biometric or SecurePIN verification.
DuitNow QR is a cashless payment solution that allows you to make QR payments using PB engage MY. Below are the available functions:
- P2P Transfer (Peer to Peer Transfer)
- Transfer funds to your friends and family in Malaysia
- Receive funds transfer from your friends and family in Malaysia
- Merchant Payment
- Make payments to Malaysian merchants
- Make payments to Overseas merchants
No. This service is available on PB engage MY only.
Yes. DuitNow QR activation is part of the Quick Access service. You may refer to the Quick Access activation above at 4.3 for activation and assign a preferred account for DuitNow QR transaction.
No. There are no charges for P2P transfers and merchant payments.
Erroneous payments (i.e. extra zero or typo) are best settled directly with the respective merchant. The merchant may refund any excess amount via cash or via fund transfer directly to your account. For advice on dispute, you may also reach to our Customer Support Helpdesk at 603-2170 8000.
- Launch PB engage MY and tap on “DuitNow QR”
- Scan the merchant’s QR code, the merchant’s name will be displayed
- Enter the amount and tap on the “Tick (✓)” button
- Verify the details and tap on “Confirm”
- Approve the payment with your 6-digit PIN or biometric authentication
- Launch PB engage and tap on “DuitNow QR”
- Tap on the ‘Receive’ tab
- Enter the amount and tap on the “Tick (✓)” button
- Show the QR Code to your friends and family and start receiving
Yes, you are able to use DuitNow QR to selected overseas merchants under the DuitNow QR Cross Border Payment. Kindly refer to https://www.duitnow.my/DuitNowQR/index.html#consumers for the updated list of available banks.
- Launch PB engage and tap on “DuitNow QR”
- Scan the merchant’s QR code, the merchant’s name will be displayed
- Enter the amount in foreign currency and check the converted amount in Malaysian Ringgit (MYR)
- Tap on the “Tick (✓)” button to verify the payment details (including the exchange rate)
- Tap on “Confirm” and approve the payment with your 6-digit PIN or biometric authentication
- The amount in MYR will be deducted from your preferred account
FOREX rate will be shown as you input the foreign currency amount. You may view the exchange rate at the confirmation screen
There are no charges imposed for DuitNow QR Cross Border Payments.
The DuitNow QR cross border limit falls under the Third Party Transfer Limit that has a maximum of RM 50,000.00 per day.
However, DuitNow QR Cross Border Payment has a lower limit as follows:
- Up to RM 3,000.00 per transaction, and;
- Up to RM 10,000.00 per day;
The above are subject to an aggregate total Third Party Transfer Limit of RM 50,000.00 per day or customer’s reduced limit, whichever is lower.