FAQ

1. Click Payment 
2. Click Bill Payment
3. Click To Other Bill
4. Select one of the Payee Corporations from the drop-down list
5. Key-in the necessary information and confirm your payment

• Customers can pay to any bill payee corporation available without having to set up the relevant bill details.
• This is normally used for a one-time payment.

• Customers have to register bill details online under "Bill Registration and Maintenance" before making actual payments.
• This is much more convenient to customers who make regular payments.

1. Select “Payment”
2. Select “Manage Favourite Payment”
3. Select your desired Payment Account (Bill Payment, PB Card Payment, PB Loan / Financing, JomPAY)
4. Enter the required details of your selected Payment Account (Corporation Code, Beneficiary Account No., Biller Code) and click 'Next'
5. Fill in all the information required on screen and click 'Confirm'
6. Authorise the transaction with PB SecureSign or SecureSign Token
7. Verify the details entered and click 'Confirm' to proceed

1. Click "Payment"
2. Select “Manage Favourite Payment”
3. Select "Bill Payment"
4. Determine the registered payee corproations to be deleted by ticking the check boxes next to them
5. Click on “Delete”

Please follow the steps listed below:

1. Log in to your PBe account. Click on the green tile labeled “Payment”.
2. Select “Bill Payment” followed by “To Other Bill”.
3. Locate and select “MyGST-KASTAM” in the drop down menu. Click “Next”.
4. Pick your preferred account, fill in the rest of the details and click “Accept”.
5. You will be taken to a new page. If your details are in order, authorise the transaction with PB SecureSign or SecureSign Token.

Click hehttp://gst.customs.gov.my/en/Pages/default.aspxre for more information on GST.

Follow these steps to pay your income tax:

1. Log in to your PBe account.
2. Click on ‘Payment’ and select ‘Other Payment’.
3. Select ‘Income Tax Payment’, click ‘Next’ to proceed.
4. Enter your tax reference number (11 digits; excluding alphabets), your NRIC / Passport No./Company No./Others and click ‘Accept’.
5. Select your relevant Payment Code and click ‘Accept’.
6. Enter your preferred account, assessment year, and amount. Then click ‘Next’.
7. Verify your transaction details.
8. Authorise the transaction with PB SecureSign or SecureSign Token
9. Click ‘Print’ to print the reference page for future references.

Please click here for charges for making bill payments.

The transaction amount is limited to RM100,000.00 per day.