FAQ
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- Transaction Authentication - PB SecureSign (Digital Token)
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- Overview
- Security Concerns
- Transaction Authentication : PB SecureSign (Digital Token)
- Transaction Authentication : SecureSign Token (Physical Token)
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PBe Challenge Questions and Answers
The challenge questions and answers provide an extra layer of security to further authenticate your identity when you login and transact with us.
If we detect any unusual activity or unauthorised transaction, you will be prompted with a challenge question.
It’s really simple! Just select your preferred question and provide an answer from each group. There will be three groups in total. PAC SMS or SecureSign token will be required when performing the enrollment process.
No. This security feature applies to all our online banking customers.
No. You may keep your current User ID and password.
No. You may only set up your challenge questions and answers via PBe. Access to PB engage will be blocked until you have set up the challenge questions.
Remember, this information will be used to verify your account. Please pick memorable questions and answers that only you will know.
No. You need to ensure that each answer is unique.
Yes. Think of it like an additional password. Do not share this information with anyone.
Please contact PBe Customer Support hotline at 03-2170 8000 for assistance.
