FAQ
- Overview
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- Security Concerns
- Account (Account Summary)
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- Transaction Authentication - PB SecureSign (Digital Token)
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- Send Money
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- Register Positive Pay
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- Enquire Positive Pay
- Create PB RCB / PB Lifestyle Debit Card PIN
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- MyDebit Limit
- DuitNow Online Banking / Wallets
- Daily Transaction Limit
- Unexplained Funds In Account
- eFixed Deposit (eFD) / eTerm Deposit-i (eTD-i)
- Overview
- Security Concerns
- Home
- Account (Account Summary)
- Transaction Authentication : PB SecureSign (Digital Token)
- Transaction Authentication : SecureSign Token (Physical Token)
- Send Money
- Pay Bill
- Scan (QR)
- Pay Card
- Pay Loan
- Top Up (Prepaid Top Up)
- Scheduled (Scheduled Transactions)
- Profile - Account
- Profile - Settings
- CO2 Tracker
- Expense Tracker
- Cash Advance
- PB Flexipay
- Loyalty (Loyalty Card)
- Calculator
- Appointment
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- Wealth (Wealth Management)
- Apply – Others (Card, Home/ Vehicle, Solar or Share Trading/ Margin Financing)
- Remit
- eFixed Deposit (eFD) / eTerm Deposit-i (eTD-i)
- PBe Registration
- About PBe
- DuitNow Transfer
- FPX
- Migrating to PB enterprise
- PB eFixed Deposit Account
- PBe Challenge Questions and Answers
- How to Report Fraud
- Security Concerns
- System Requirements
- Subsequent Logins
- User ID and Password
- Problem Logging In
- General PBe Services
- E-Statement
- E-Standing Instruction
- Transfer Fund Within Public Bank
- Transfer Fund to Other Banks
- PAC
- Bill Payment
- Foreign Remittance
- GST Tax Invoice
- Investment
- eIPO
- eRights
- Miscellanous Services
- SecureSign Token
- Transaction On Hold
- Profile Maintenance
- Daily Transaction Limit
- Fees & Charges
PBe Challenge Questions and Answers
The challenge questions and answers provide an extra layer of security to further authenticate your identity when you login and transact with us.
If we detect any unusual activity or unauthorised transaction, you will be prompted with a challenge question.
It’s really simple! Just select your preferred question and provide an answer from each group. There will be three groups in total. PAC SMS or SecureSign token will be required when performing the enrollment process.
No. This security feature applies to all our online banking customers.
No. You may keep your current User ID and password.
No. You may only set up your challenge questions and answers via PBe. Access to PB engage will be blocked until you have set up the challenge questions.
Remember, this information will be used to verify your account. Please pick memorable questions and answers that only you will know.
No. You need to ensure that each answer is unique.
Yes. Think of it like an additional password. Do not share this information with anyone.
Please contact PBe Customer Support hotline at 03-2170 8000 for assistance.
