FAQ
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MyPB
- Overview
- Home
- Security Concerns
- Account (Summary)
- Accounts (Statement)
- Transaction Authentication - PB SecureSign (Digital Token)
- Transaction Authentication - SecureSign Token (Physical Token)
- Send Money
- Pay Card
- Pay Bill
- Pay Loan / Financing
- Prepaid Top Up
- DuitNow ID
- eRights
- Cash Advance
- Redraw Facility
- Balance Transfer
- Change Password
- Change Mailing Address
- Add/Delete Account
- Change Personal Login Phrase
- Request Cheque Book
- Stop Cheque Request
- Enquire Cheque Status
- Register Positive Pay
- Terminate Positive Pay
- Insert Positive Pay
- Enquire Positive Pay
- Create Debit Card PIN
- Manage Credit Card PIN
- Renew Debit Card
- Update Credit Card Information
- Cancel / Report Lost Card
- Manage Card-Not-Present and Overseas Retail Transactions
- Overseas ATM Withdrawal
- Contactless Transaction Alert Limit
- MyDebit Limit
- DuitNow Online Banking / Wallets
- Daily Transaction Limit
- Unexplained Funds In Account
- eFixed Deposit (eFD) / eTerm Deposit-i (eTD-i)
- Profile Access
- Challenge Questions and Answers
- e-Invoice
MyPB App
- Overview
- Security Concerns
- Home
- Account (Account Summary)
- Transaction Authentication : PB SecureSign (Digital Token)
- Transaction Authentication : SecureSign Token (Physical Token)
- Send Money
- Pay Bill
- Scan (QR)
- Pay Card
- Pay Loan
- Top Up (Prepaid Top Up)
- Scheduled (Scheduled Transactions)
- Manage Card
- Profile - Account
- Profile - Settings
- Profile – Security
- CO2 Tracker
- Expense Tracker
- Cash Advance
- PB Flexipay
- Loyalty (Loyalty Card)
- Calculator
- Appointment
- PB Journey
- Wealth (Wealth Management)
- Apply - Savings Account
- Apply – Others (Card, Home/ Vehicle, Solar or Share Trading/ Margin Financing)
- Remit
- eFixed Deposit (eFD) / eTerm Deposit-i (eTD-i)
- Challenge Questions and Answers
- Profile Access
PBe Online Banking
- PBe Registration
- About PBe
- DuitNow Transfer
- FPX
- Migrating to PB enterprise
- PB eFixed Deposit Account
- PBe Challenge Questions and Answers
- How to Report Fraud
- Security Concerns
- System Requirements
- Subsequent Logins
- User ID and Password
- Problem Logging In
- General PBe Services
- E-Statement
- E-Standing Instruction
- Transfer Fund Within Public Bank
- Transfer Fund to Other Banks
- PAC
- Bill Payment
- Foreign Remittance
- GST Tax Invoice
- Investment
- eIPO
- eRights
- Miscellanous Services
- SecureSign Token
- Transaction On Hold
- Profile Maintenance
- Daily Transaction Limit
- Fees & Charges
Problem Logging In
Do I need to enable cookies in my browser when using PBe?
Generally, we recommend customers to enable first-party cookies. First-party cookies are files created by the site you visit (in this case pbebank.com) which will save your browsing data.
Please refer to your respective browser developer for guidance on enabling cookies.
Enabling cookies on an iPad and iPhone
- Tap on “Settings” and then "Apps"
- Search and select “Safari”
- Tap on "Advanced"
- Turn off "Block All Cookies"
I have placed PBe login page into my bookmarks / favourites folder. Right now, I’m facing problems logging in through the bookmarked webpage. What should I do?
To avoid login issues, we recommend customers to only bookmark our homepage: www.pbebank.com
What is the best browser in accessing PBe?
We recommend customers to use the following browsers. Please also ensure the browsers are updated to the latest version for an optimised user experience.
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Opera
- Safari
Click here for more information and where to download the browsers.
