FAQ
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MyPB
- Overview
- Home
- Security Concerns
- Account (Account Summary)
- Accounts (Statement)
- Transaction Authentication - PB SecureSign (Digital Token)
- Transaction Authentication - SecureSign Token (Physical Token)
- Send Money
- Pay Card
- Pay Bill
- Pay Loan / Financing
- Prepaid Top Up
- DuitNow ID
- Cash Advance
- Redraw Facility
- Balance Transfer
- Change Password
- Change Mailing Address
- Add/Delete Account
- Change Personal Login Phrase
- Request Cheque Book
- Stop Cheque Request
- Enquire Cheque Status
- Register Positive Pay
- Terminate Positive Pay
- Insert Positive Pay
- Enquire Positive Pay
- Create PB RCB / PB Lifestyle Debit Card PIN
- Create Credit Card PIN
- Renew PB RCB / PB Lifestyle Debit Card
- Update Credit Card Information
- Cancel / Report Lost Card
- Card Opt Out / In Status
- Overseas ATM Withdrawal
- Contactless Transaction Alert Limit
- MyDebit Limit
- DuitNow Online Banking / Wallets
- Unexplained Funds In Account
MyPB App
- Overview
- Security Concerns
- Home
- Account (Account Summary)
- Transaction Authentication : PB SecureSign (Digital Token)
- Transaction Authentication : SecureSign Token (Physical Token)
- Send Money
- Pay Bill
- Scan (QR)
- Pay Card
- Pay Loan
- Top Up (Prepaid Top Up)
- Scheduled (Scheduled Transactions)
- Profile - Account
- Profile - Settings
- CO2 Tracker
- Expense Tracker
- Cash Advance
- PB Flexipay
- Loyalty (Loyalty Card)
- Calculator
- Appointment
- PB Journey
- Wealth (Wealth Management)
- Apply – Others (Card, Home/ Vehicle, Solar or Share Trading/ Margin Financing)
- eFixed Deposit (eFD) / eTerm Deposit-i (eTD-i)
PBe Online Banking
- PBe Registration
- About PBe
- DuitNow Transfer
- FPX
- Migrating to PB enterprise
- PB eFixed Deposit Account
- PBe Challenge Questions and Answers
- How to Report Fraud
- Security Concerns
- System Requirements
- Subsequent Logins
- User ID and Password
- Problem Logging In
- General PBe Services
- E-Statement
- E-Standing Instruction
- Transfer Fund Within Public Bank
- Transfer Fund to Other Banks
- PAC
- Bill Payment
- Foreign Remittance
- GST Tax Invoice
- Investment
- eIPO
- eRights
- Miscellanous Services
- SecureSign Token
- Transaction On Hold
- Profile Maintenance
- Daily Transaction Limit
- Fees & Charges
Profile Maintenance
What can I do under "Profile Maintenance"?
- Change of Address Request (sent to Account Holding branch)
- Change Password
- Change Personal Details
- Change of Third Party Transfer Limit / FPX Transfer Limit
- PBe Alert / Notification
- Change Credit/Debit Card info
- Change Personal Login Phrase
- Unregister PAC
- Add / Delete Account
- Challenge Questions Enrolment
- Change Challenge Questions
- Cancel ATM Card
- Manage Card Profile
How do I cancel my ATM Card via PBe?
- Choose Profile Management
- Click on Cancel ATM Card
- Select the card(s) you want to cancel
- Click on “Next”
- Check your details to ensure the ATM Card selected is correct
- Click “Confirm” to cancel your ATM Card
- Upon confirmation your ATM Card(s) will be cancelled immediately. The card can no longer be reactivated
- To apply for a replacement ATM Card, please visit any PBB/PIBB branch
