Security Policy

Security Policy

Internet Banking

The Public Bank Group’s commitment to excellence extends to all segments of our business, especially our security systems. Keeping your cash safe is our top priority.

To access our internet banking service, you are required to key in a personal User ID and Password. In a bid to prevent password guessing, there is a limited number of retries. In addition, inactive sessions are timed out to prevent unauthorised use.

Please be reminded that Public Bank does not, and will never request for sensitive/confidential information from our customers online or via e-mail, letters and telephone calls/sms. The Bank has your personal information and mobile phone number when an account was opened with us.

You are advised to exercise caution when performing your online transactions and ensure your PC and mobile devices are protected with an effective anti-virus software.

For more tips on how to stay safe online, please visit:

https://www.pbebank.com/Personal-Banking/Banking/E-Channel/PBe-Online-Banking/Pbe-Security.aspx