- 03-21708000
- customersupport@publicbank.com.my
6 a.m. - 12 a.m. Daily
(12 a.m. - 6 a.m. for ID Deactivation only)
Contact Us
PBe Internet Banking Customer Support
Customer Services Department
- 03-21708000
- customerservice@publicbank.com.my
Monday - Thursday: 8:45 am - 5:45 pm
Friday: 8:45 am - 4:45 pm
Enquiry / Feedback / Complaint Form
Share your thoughts with us via our Feedback / Complaints Form.
Report Lost Card / Fraud
Lost ATM Card
Self Service Terminal Centre, 24 Hours
- 03-21708000
Report via PBe Internet Banking
![]( "Mypb Web Highlights1")
Report via PBe Internet Banking
- Login PBe > "Profile Maintenance" > "Cancel ATM Card", or
- Go to PBe > Click on "Cards" > Select "Deactivate / Cancel Card" > Choose the option "Cancel your ATM Card"
Lost Mastercard / Visa Card
PBB Credit Card Centre, 24 Hours
- 03-21768555
Report via PBe Internet Banking
![]( "Mypb Web Highlights1")
Report via PBe Internet Banking
- Go to PBe > Click on "Cards" > Select "Deactivate / Cancel Card" > Choose the option "Deactivate your Credit / Debit Card"
Report Fraud
Case Management, 24 Hours
- 03-21773555
- pbesecure@publicbank.com.my
Account compromised?
Do you suspect your PBe account has been compromised? Spotted suspicious activities in your account?
General Enquiries & Assistance / Feedback
PB Card Services
Phone Service : 24 Hours
Email Service :
Monday to Thursday: 8:45 a.m. - 5:45 p.m.
Friday: 8:45 a.m. - 4:45 p.m.
Request For New PB Card PIN / Card Activation
24 Hours
Hire Purchase / Vehicle Financing
Monday to Thursday: 8:45 a.m. - 5:45 p.m.
Friday : 8:45 a.m. - 4:45 p.m.
Directory of:
Housing & Business Loans / Financing
Small & Medium Enterprises (SMEs)
Deposits / Bancassurance / Investment / Remittance
Monday to Thursday: 8:45 a.m. - 5:45 p.m.
Friday : 8:45 a.m. - 4:45 p.m.
Red Carpet Banking
Monday to Thursday: 8:45 a.m. - 5:45 p.m.
Friday : 8:45 a.m. - 4:45 p.m.
Share Trading / Share Margin Financing
Monday to Thursday: 8:45 a.m. - 5:45 p.m.
Friday : 8:45 a.m. - 5:00 p.m.
Self Service Terminal Centre
6 a.m. - 12 a.m. daily
For Automated Teller Machine, Cash Recycling Machine, Cheque Deposit Machines matters
Careers
- For resume drop and general recruiting enquiries
- Request for Reference – refer to attachment
Public Islamic Bank Berhad
Monday to Thursday: 8:45 a.m. - 5:45 p.m.
Friday : 8:45 a.m. - 4:45 p.m.
More Resources
Overseas Branch
Our overseas branch offering a range of accounts, credit cards, loans, deposits and other financial aids for our personal and commercial customers.
Customer Referral eConsent Form
Submit your eConsent via Customer Referral eConsent Form.
