What is Kill Switch
The Kill Switch enables you to disable your PBe User ID, ATM/debit/credit cards and deposit account from a single access point if you notice any unusual account activity or suspect your account has been compromised.
How to activate Kill Switch
You can activate Kill Switch via the following channels:
PBe Website
- On the PBe homepage, click on the ‘Kill Switch’ icon.
- Click on the ‘Activate Kill Switch Now!’ button to begin the process.
PBe Login
- Visit www.pbebank.com and click on ‘Login’
- Click on ‘Kill Switch’ to begin the process.
PB engage MY
- Tap on the sidebar menu.
- Tap on ‘Kill Switch’ to begin the process.
MyPB App
- Tap on the ‘Profile’ icon.
- Tap on ‘Kill Switch’ to begin the process.
What happens after I activated my Kill Switch?
Once the Kill Switch is activated, here’s what you can and cannot do:
| PBe / PB engage / MyPB App User ID |
|
| Visa (Credit/Debit Card) / Master (Credit/Debit Card) |
|
| ATM Card or PB Lifestyle Debit Card |
|
| Deposit Account |
|
How to deactivate the Kill Switch?
You can contact the following:
| Contact | Contact No. |
|---|---|
| PBe Customer Support Helpdesk | 03-2170 8000 |
| Cyber Fraud Security | 03-2177 3555 |
| ATM / Credit / Debit Card |
Contact number at the back of your ATM/Credit/Debit card |
