Overview

What is Alipay+ Cross Border QR Payment Service?

Alipay+ Cross Border QR Payment Service is a payment service offered in MyPB App in partnership with Alipay+. This services will allow the Bank’s customer to make Cross Border QR Payments to Alipay+ Merchants in countries where the service is available on MyPB App.

Who can use this service?

This service is available to all Bank customers who are using MyPB App and has a valid and active Ringgit denominated Current and Savings Account.

Will Alipay+ Cross Border QR Payment Service be available on PB engage MY?

No, this service is available on MyPB App only. Customers can download the application by searching “MyPB” on either Google Play Store or Apple App Store.

How can I know which Merchant accepts Alipay+ as a form of payment?

Keep an eye out for merchants with the following Alipay+ branding sticker / display (example below) on their premise to transact via Alipay+.

What is the difference between Alipay+ Cross Border QR Payment Service and DuitNow QR Cross Border Payment Service?

Alipay+ Cross Border QR Payment Service is a payment service where customers can make QR-based transactions with Alipay+ Merchants.

DuitNow QR Cross Border Payment Service on the other hand is a payment service whereby customers can perform QR-based transactions with Merchants who are participating on their country’s national interoperable QR standard. List of the supported countries under DuitNow QR Cross Border Payment Service can be found here.

How do I make payment abroad with the MyPB App using Alipay+ Cross Border QR Payment Service?

There’s two (2) ways to make payment using Alipay+ which are:

MyPB user to scan Merchant’s QR Code (Merchant Presented Mode)

Step 1 : Launch the MyPB App.
Step 2 : Tap on the “Scan” icon to scan the merchant’s QR Code.
Step 3 : Input the transaction amount.
Step 4 : Confirm on the information displayed and tap on the “Pay” button.
Step 5 : Authorize the payment with PB SecureSign.
Step 6 : And you’re done!

Merchant to scan MyPB App user’s QR Code (User Presented Mode)

Step 1 : Launch the MyPB App.
Step 2 : Tap on the “Scan” icon, followed by the “My QR Code” icon.
Step 3 : Perform PB SecureSign authentication to generate Alipay+ QR Code.
Step 4 : Show the QR Code to the Merchant for them to scan.
Step 6 : And you’re done!

Will I be able to view my latest transaction details immediately?

Yes, all Alipay+ QR transactions can be viewed on the following channels:

  1. MyPB App
  2. PB engage
  3. MyPB
  4. PBe Internet Banking
Is there any transaction limit for Alipay+ Cross Border QR Payment Service?

Customer will be able to peform up to RM10,000 per transaction and a maximum of RM50,000 per day – subject to the individual’s daily third-party fund transfer limit.

Will this service require a local mobile and data plan?

Yes, MyPB App requires a stable internet connection to function. To use Alipay+ Cross Border QR Payment Service, you must have data roaming enabled on your Malaysian mobile phone or use a local cell line with a data plan.