FAQ

By clicking on the icon “Account”, you will be able to see a full summary of your:

1. Savings/ Current Account
2. Fixed Deposit Account
3. Credit/ Debit Card
4. Loans Account
5. Hire Purchase Account
6. Gold Investment Account
7. Foreign Currency Account
8. Share Link Account

You can now add/ delete accounts in your PBe profile via PBe Internet Banking under PBe > Profile Maintenance > Manage Profile > Add/ Delete Account. Alternatively, you can also use MyPB via MyPB > Settings > Profile > Add/ Delete Account.

You can view your transaction history now simply by clicking on the desired account and clicking the “History” button.

Transaction history is available for the past 3 months.

You can navigate to the “Account” page and click on the desired account. Please click on the “Prefer” button and then you will have successfully set that account as your Preferred Account.

Only an active and valid Current Account/ Savings Account can be set as a Preferred Account.

Any transaction which is deemed abnormal will undergo a cooling-off period whereby the transaction will be placed on hold for a period of time before it is released to the beneficiary. The “On Hold” button on MyPB App allows you to view your transaction(s) that are put on hold.

For more information, please refer to Transaction Cooling-off Period FAQ here.

You can also set a nickname tied to the account. This nickname will be reflected on all of the Bank’s digital channels (i.e. PBe, MyPB, PB engage and MyPB App).

PIDM stands for Perbadanan Insurans Deposit Malaysia. Products with a PIDM sign is protected by PIDM for up to RM 250,000 for each depositor.

This means that the product is not protected by PIDM.