What is PIN?

A PIN, or Personal Identification Number, is a secret code that is either assigned to, or selected by cardmembers to prove they are the rightful owner of the payment card. PINs for Malaysian cards have six digits. Your PIN must always be kept a secret and never noted down.

Why is PIN safer than signing?

PIN usage can help protect against fraud due to lost or stolen cards, because the card and the PIN are required to make a payment. This is why you must always keep your PIN secret

Why do I need to receive a new card to use PIN?

You will be issued a new card because your current card does not support PIN for payment. Effective 1 July 2017, all card payments through payment terminals in Malaysia can only be effected via PIN.