How It Works

How can I register my PB card?

PB Cards can be either automatically registered by scanning your PB Cards with Samsung Pay or manually inputting the card information. Samsung Pay will prompt you to verify your identity through One-Time Password (OTP) via Short Message Service (SMS), e-mail or by calling PB Card Services at 03-2170 8000.

How many cards can I register into Samsung Pay?

You can register up to 10 payment cards in Samsung Pay

Can I register the same PB card with more than one device using Samsung Pay?

No, one PB Card can only be registered to one device using Samsung Pay.

How long will it take for my card to activate after registering it to Samsung Pay?

The average amount of time between the request for activation and approval will be within minutes, but it can take up to 10 minutes after additional verification requirements have been met. If this amount of time has been exceeded, remove the card from Samsung Pay and register it again. Contact PB Card Services for assistance if you continue to encounter delays.

Can I use Wi-Fi® to register my card in Samsung Pay?

Yes. However, for the best experience, the device should have a SIM card installed. If you encounter any issues when registering the card over Wi-Fi, we suggest switching to a cellular data connection.

Can I register a card when I am outside the country?

Yes. However, attempting to register and activate a card while you are outside Malaysia requires you to be able to receive SMS, e-mail or to contact PB Card Services.

How can I create my own Samsung Pay account?

When you launch Samsung Pay for the first time, you will be asked to sign in to a Samsung account if one is not already signed in on the device. If you do not have an account, you may create one at that time