FAQ
- Overview
- Security Concerns
- Transaction Authentication - PB SecureSign (Digital Token)
- Transaction Authentication - SecureSign Token (Physical Token)
- Home
- Account (Account Summary)
- Accounts (Statement)
- Send Money
- Pay Card
- Pay Loan / Financing
- Pay Bill
- Prepaid Top Up
- DuitNow ID
- Cash Advance
- Redraw Facility
- Balance Transfer
- Change Mailing Address
- Add/Delete Account
- Change Password
- Change Personal Login Phrase
- Request Cheque Book
- Stop Cheque Request
- Enquire Cheque Status
- Register Positive Pay
- Terminate Positive Pay
- Insert Positive Pay
- Enquire Positive Pay
- Create PB RCB / PB Lifestyle Debit Card PIN
- Create Credit Card PIN
- Cancel / Report Lost Card
- Renew PB RCB / PB Lifestyle Debit Card
- Update Credit Card Information
- Card Opt Out / In Status
- Overseas ATM Withdrawal
- Contactless Transaction Alert Limit
- MyDebit Limit
- DOBW
- Overview
- Security Concerns
- Transaction Authentication : PB SecureSign (Digital Token)
- Transaction Authentication : SecureSign Token (Physical Token)
- Home
- Account (Account Summary)
- CO2 Tracker
- Expense Tracker
- Profile - Account
- Profile - Settings
- Scan (QR)
- Send Money
- Pay Bill
- Cash Advance
- Pay Card
- Pay Loan
- Top Up (Prepaid Top Up)
- PB Flexipay
- Scheduled (Scheduled Transactions)
- Loyalty (Loyalty Card)
- Calculator
- Appointment
- PB Journey
- Wealth (Wealth Management)
- Apply – Others (Card, Home/ Vehicle, Solar or Share Trading/ Margin Financing)
- PBe Registration
- About PBe
- DuitNow Transfer
- FPX
- Migrating to PB enterprise
- PB eFixed Deposit Account
- PBe Challenge Questions and Answers
- How to Report Fraud
- Security Concerns
- System Requirements
- Subsequent Logins
- User ID and Password
- Problem Logging In
- General PBe Services
- E-Statement
- E-Standing Instruction
- Transfer Fund Within Public Bank
- Transfer Fund to Other Banks
- PAC
- Bill Payment
- Foreign Remittance
- GST Tax Invoice
- Investment
- eIPO
- eRights
- Miscellanous Services
- SecureSign Token
- Transaction On Hold
- Profile Maintenance
- Daily Transaction Limit
- Fees & Charges
How It Works
PB Cards can be either automatically registered by scanning your PB Cards with Samsung Pay or manually inputting the card information. Samsung Pay will prompt you to verify your identity through One-Time Password (OTP) via Short Message Service (SMS), e-mail or by calling PB Card Services at 03-2170 8000.
You can register up to 10 payment cards in Samsung Pay
No, one PB Card can only be registered to one device using Samsung Pay.
The average amount of time between the request for activation and approval will be within minutes, but it can take up to 10 minutes after additional verification requirements have been met. If this amount of time has been exceeded, remove the card from Samsung Pay and register it again. Contact PB Card Services for assistance if you continue to encounter delays.
Contact PB Card Services for assistance.
Yes. However, for the best experience, the device should have a SIM card installed. If you encounter any issues when registering the card over Wi-Fi, we suggest switching to a cellular data connection.
Yes. However, attempting to register and activate a card while you are outside Malaysia requires you to be able to receive SMS, e-mail or to contact PB Card Services.
When you launch Samsung Pay for the first time, you will be asked to sign in to a Samsung account if one is not already signed in on the device. If you do not have an account, you may create one at that time
