FAQ

You can activate your debit card’s overseas ATM withdrawal status via Side Menu > Settings > Card > Manage Overseas ATM Withdrawal.

1. Select your debit card from the dropdown list. Click on “Next” to proceed.
2. You will need to select the “New Status” to “Activate”. Upon inputting the Start and End date, click “Next” to proceed.
3. Select your preferred authentication method and click “Confirm” to authenticate the transaction.
4. You will be displayed with a successful acknowledgement screen.

You can deactivate your debit card’s overseas ATM withdrawal status via Side Menu > Settings > Card > Manage Overseas ATM Withdrawal.

1. Select your debit card from the dropdown list. Click on “Next” to proceed.
2. You will need to select the “New Status” to “Deactivate”. Click “Next” to proceed.
3. Click “Confirm” to authenticate the transaction.
4. You will be displayed with a successful acknowledgement screen.

The deactivation will take effect immediately