FAQ

Please follow the steps listed below:

1. Choose Apply
2. Tap on eFixed Deposit (eFD) / eTerm Deposit-i (eTD-i)
3. Select Product Type (Conventional or Islamic)
4. Select From Account
5. Tap Next
6. Complete the FATCA Self-Certification
7. Accept the Terms & Conditions and acknowledge receipt of PIDM Brochure and tap Proceed
8. Verify details entered and tap on ‘Confirm' button

Please follow the steps listed below:

1. Tap Transfer & Payment
2. Tap on eFixed Deposit (eFD) / eTerm Deposit-i (eTD-i)
3. Tap on New Placement
4. Select From Account
5. Select PB eFD / eTD-i Account
6. Select Tenure (Month)
7. Key-in Principal Amount
8. Select Interest Payment Mode
9. Read through the Terms & Conditions and tap ‘Proceed' button
10. Approve the transaction with PB SecureSign or SecureSign Token
11. Verify details entered and tap on ‘Submit’ button

Please follow the steps listed below:

1. Tap Transfer & Payment
2. Tap on eFixed Deposit (eFD) / eTerm Deposit-i (eTD-i)
3. Tap on Withdrawal
4. Select PB eFD / eTD-i Account No.
5. Select on eFD / eTD-i Serial No.
6. Key-in Withdrawal amount and tap “Withdraw”
7. Tap “Yes” on pop up message to proceed or “No” to cancel
8. Verify details
9. Approve the transaction with PB SecureSign or SecureSign Token
10. Verify details entered and tap on ‘Submit' button

Please follow the steps listed below:

1. Choose Account
2. Tap on Deposit
3. Select PB eFixed Deposit / eTerm Deposit-i Account No.
4. Tap on Certificates
5. Select PB eFD / eTD-i Serial No.
6. Tap Print Slip