FAQ
Browse by Topic
MyPB
- Overview
- Security Concerns
- Transaction Authentication - PB SecureSign (Digital Token)
- Transaction Authentication - SecureSign Token (Physical Token)
- Home
- Account (Account Summary)
- Accounts (Statement)
- Send Money
- Pay Card
- Pay Loan / Financing
- Pay Bill
- Prepaid Top Up
- DuitNow ID
- Cash Advance
- Redraw Facility
- Balance Transfer
- Change Mailing Address
- Add/Delete Account
- Change Password
- Change Personal Login Phrase
- Request Cheque Book
- Stop Cheque Request
- Enquire Cheque Status
- Register Positive Pay
- Terminate Positive Pay
- Insert Positive Pay
- Enquire Positive Pay
- Create PB RCB / PB Lifestyle Debit Card PIN
- Create Credit Card PIN
- Cancel / Report Lost Card
- Renew PB RCB / PB Lifestyle Debit Card
- Update Credit Card Information
- Card Opt Out / In Status
- Overseas ATM Withdrawal
- Contactless Transaction Alert Limit
- MyDebit Limit
- DOBW
MyPB App
- Overview
- Security Concerns
- Transaction Authentication : PB SecureSign (Digital Token)
- Transaction Authentication : SecureSign Token (Physical Token)
- Home
- Account (Account Summary)
- CO2 Tracker
- Expense Tracker
- Profile - Account
- Profile - Settings
- Scan (QR)
- Send Money
- Pay Bill
- Cash Advance
- Pay Card
- Pay Loan
- Top Up (Prepaid Top Up)
- PB Flexipay
- Scheduled (Scheduled Transactions)
- Loyalty (Loyalty Card)
- Calculator
- Appointment
- PB Journey
- Wealth (Wealth Management)
- Apply – Others (Card, Home/ Vehicle, Solar or Share Trading/ Margin Financing)
PBe Online Banking
- PBe Registration
- About PBe
- DuitNow Transfer
- FPX
- Migrating to PB enterprise
- PB eFixed Deposit Account
- PBe Challenge Questions and Answers
- How to Report Fraud
- Security Concerns
- System Requirements
- Subsequent Logins
- User ID and Password
- Problem Logging In
- General PBe Services
- E-Statement
- E-Standing Instruction
- Transfer Fund Within Public Bank
- Transfer Fund to Other Banks
- PAC
- Bill Payment
- Foreign Remittance
- GST Tax Invoice
- Investment
- eIPO
- eRights
- Miscellanous Services
- SecureSign Token
- Transaction On Hold
- Profile Maintenance
- Daily Transaction Limit
- Fees & Charges
Settings
What if I have forgotten my SecurePIN / SecurePIN is locked?
You can reset your SecurePIN via following steps:
MyPB App:
- Login to MyPB App
- Tap on “Profile” and then tap on “Settings”
- Look for “PIN” and tap on “Update”
PB engage:
- Login to PB engage MY
- Go to "Settings"
- Tap on “SecurePIN Management” to reset your SecurePIN