FAQ
- Overview
- Home
- Security Concerns
- Account (Summary)
- Accounts (Statement)
- Transaction Authentication - PB SecureSign (Digital Token)
- Transaction Authentication - SecureSign Token (Physical Token)
- Send Money
- Pay Card
- Pay Bill
- Pay Loan / Financing
- Prepaid Top Up
- DuitNow ID
- eRights
- Cash Advance
- eIPO
- Check eIPO Status
- Manage CDS Account
- Redraw Facility
- Balance Transfer
- eGold Investment Account (eGIA)
- Change Password
- Change Mailing Address
- Add/Delete Account
- Change Personal Login Phrase
- Request Cheque Book
- Stop Cheque Request
- Enquire Cheque Status
- Register Positive Pay
- Terminate Positive Pay
- Insert Positive Pay
- Enquire Positive Pay
- Create Debit Card PIN
- Manage Credit Card PIN
- Renew Debit Card
- Update Credit Card Information
- Cancel / Report Lost Card
- Manage Card-Not-Present and Overseas Retail Transactions
- Overseas ATM Withdrawal
- Contactless Transaction Alert Limit
- MyDebit Limit
- DuitNow Online Banking / Wallets
- Daily Transaction Limit
- Unexplained Funds In Account
- eFixed Deposit (eFD) / eTerm Deposit-i (eTD-i)
- Profile Access
- Challenge Questions and Answers
- e-Invoice
- Overview
- Security Concerns
- Home
- Account (Account Summary)
- Transaction Authentication : PB SecureSign (Digital Token)
- Transaction Authentication : SecureSign Token (Physical Token)
- Send Money
- Pay Bill
- Scan (QR)
- Pay Card
- Pay Loan
- Top Up (Prepaid Top Up)
- Scheduled (Scheduled Transactions)
- Manage Card
- Profile - Account
- Profile - Settings
- Profile – Security
- CO2 Tracker
- eGold Investment Account (eGIA)
- Expense Tracker
- Cash Advance
- PB Flexipay
- Loyalty (Loyalty Card)
- Calculator
- Appointment
- PB Journey
- Wealth (Wealth Management)
- Apply - Savings Account
- Apply – Others (Card, Home/ Vehicle, Solar or Share Trading/ Margin Financing)
- Remit
- eFixed Deposit (eFD) / eTerm Deposit-i (eTD-i)
- Challenge Questions and Answers
- Profile Access
- PBe Registration
- About PBe
- DuitNow Transfer
- FPX
- Migrating to PB enterprise
- PB eFixed Deposit Account
- PBe Challenge Questions and Answers
- How to Report Fraud
- Security Concerns
- System Requirements
- Subsequent Logins
- User ID and Password
- Problem Logging In
- General PBe Services
- E-Statement
- E-Standing Instruction
- Transfer Fund Within Public Bank
- Transfer Fund to Other Banks
- PAC
- Bill Payment
- Foreign Remittance
- GST Tax Invoice
- Investment
- eIPO
- eRights
- Miscellanous Services
- SecureSign Token
- Transaction On Hold
- Profile Maintenance
- Daily Transaction Limit
- Fees & Charges
Profile Access
Profile Access determines the features and functionalities that you can access on online and mobile banking. There are two (2) types of profile access which are:
- View Only Profile
- Standard Profile
This profile access type limits your access on online banking and mobile banking to only viewing account-related information. You would not be able to perform any financial transactions and make changes to your account settings under this profile access.
This profile access allows you to access all features and functionalities available on online and mobile banking including performing both financial and non-financial activities.
"View Only Profile" is a relatively safer option since it does not permit financial transactions.
No, financial transactions are not allowed with "View Only Profile". This profile access only allows you to view your account details.
No, you are not required to register for PB SecureSign / Securesign Token and Challenge Question for "View Only Profile" as you have no access to perform financial transaction.
You can change your profile access through MyPB App & MyPB Online Banking.
MyPB App
Profile > click your “User ID” > Profile Access > click “Change”
MyPB Online Banking
Settings > Profile > Change Profile Access
There is no cooling-off period imposed when changing your Profile Access. However, if you change from "View Only Profile" to "Standard Profile", you are required to activate PB SecureSign and to complete the cooling-off period.
There is no restriction on the number of times you can change your Profile Access.
