FAQ
- Overview
- Home
- Security Concerns
- Account (Account Summary)
- Accounts (Statement)
- Transaction Authentication - PB SecureSign (Digital Token)
- Transaction Authentication - SecureSign Token (Physical Token)
- Send Money
- Pay Card
- Pay Bill
- Pay Loan / Financing
- Prepaid Top Up
- DuitNow ID
- Cash Advance
- Redraw Facility
- Balance Transfer
- Change Password
- Change Mailing Address
- Add/Delete Account
- Change Personal Login Phrase
- Request Cheque Book
- Stop Cheque Request
- Enquire Cheque Status
- Register Positive Pay
- Terminate Positive Pay
- Insert Positive Pay
- Enquire Positive Pay
- Create PB RCB / PB Lifestyle Debit Card PIN
- Create Credit Card PIN
- Renew PB RCB / PB Lifestyle Debit Card
- Update Credit Card Information
- Cancel / Report Lost Card
- Card Opt Out / In Status
- Overseas ATM Withdrawal
- Contactless Transaction Alert Limit
- MyDebit Limit
- DuitNow Online Banking / Wallets
- Daily Transaction Limit
- Unexplained Funds In Account
- eFixed Deposit (eFD) / eTerm Deposit-i (eTD-i)
- Overview
- Security Concerns
- Home
- Account (Account Summary)
- Transaction Authentication : PB SecureSign (Digital Token)
- Transaction Authentication : SecureSign Token (Physical Token)
- Send Money
- Pay Bill
- Scan (QR)
- Pay Card
- Pay Loan
- Top Up (Prepaid Top Up)
- Scheduled (Scheduled Transactions)
- Profile - Account
- Profile - Settings
- CO2 Tracker
- Expense Tracker
- Cash Advance
- PB Flexipay
- Loyalty (Loyalty Card)
- Calculator
- Appointment
- PB Journey
- Wealth (Wealth Management)
- Apply – Others (Card, Home/ Vehicle, Solar or Share Trading/ Margin Financing)
- Remit
- eFixed Deposit (eFD) / eTerm Deposit-i (eTD-i)
- PBe Registration
- About PBe
- DuitNow Transfer
- FPX
- Migrating to PB enterprise
- PB eFixed Deposit Account
- PBe Challenge Questions and Answers
- How to Report Fraud
- Security Concerns
- System Requirements
- Subsequent Logins
- User ID and Password
- Problem Logging In
- General PBe Services
- E-Statement
- E-Standing Instruction
- Transfer Fund Within Public Bank
- Transfer Fund to Other Banks
- PAC
- Bill Payment
- Foreign Remittance
- GST Tax Invoice
- Investment
- eIPO
- eRights
- Miscellanous Services
- SecureSign Token
- Transaction On Hold
- Profile Maintenance
- Daily Transaction Limit
- Fees & Charges
Profile - Settings
By enabling Biometric Login, you can login to MyPB App using your Fingerprint, Face ID or Touch ID. This feature can be enabled or disabled based on your own preference.
By enabling Biometric Approval, you can approve transactions using your Fingerprint, Face ID or Touch ID along with the 6-digit PIN. This feature can be enabled or disabled based on your own preference.
Quick Payment is a feature that allows you to access your accounts and perform all types of transfer and payment using biometric authentication/ 6-digit PIN without the need to login PBe using password. You will be prompted to enable Quick Payment during your first-time login on MyPB App.
The transaction limit for Quick Payment is up to an accumulated amount of RM 1,000 per day. If you have exceeded the daily transaction limit set for Quick Payment of RM 1,000, you will need to enter your PBe password to complete the transaction. This is a security feature to safeguard your account.
By registering your DuitNow ID, it enables you to receive funds to your account using DuitNow ID instead of account number. DuitNow ID can be any of those listed below:
- Mobile Number
- MyKad Number
- Army/ Police ID
- Passport Number
- Business Registration Number
Push Notification is a secured method of delivering post transaction alerts and notifications via MyPB App. It will be sent to your device even when MyPB App is not launched.
You can disable the push notification from your device settings. Howewer, it is not recommended to disable this function to ensure all notifications and alerts can be delivered to you in a timely manner.
You can access all your notifications by tapping the notification icon at the bottom navigation bar. Transactions notification will be stored in your mailbox.
Unfortunately, at the moment, you will not be able to delete notifications.
Device Binding will always be toggled on after you perform the initial Login to MyPB App. It is done to bind your PBe profile/ MyPB account to the device. Disabling device binding will unbind your PBe profile/ MyPB account from the device, whereby you will have to go through the whole login process again, including the Registration and Activation of PB SecureSign.