FAQ

This feature enables you to perform fund transfer:

1. To Own Account/ Other Public Bank Account
2. DuitNow Transfer to Other Bank Account/ DuitNow ID
3. Interbank GIRO (IBG) - to Bangkok Bank Berhad and China Construction Bank (Malaysia) Berhad only

Please ensure that you have a strong internet connection. To access to this feature, you are required to:

• Have an active PBe profile and link the PBe profile to MyPB App
• Activate PB SecureSign on MyPB App
• Have a valid an active current/ savings account to perform transactions

For quick and instant transfer to your recipient, DuitNow Transfer will be used as the default fund transfer method on MyPB App. However, if you want to use IBG, please proceed to use PBe Internet Banking instead.

This is because you have selected a preferred debiting account during the first-time login setup. This feature allows auto selecting debiting account to perform transactions. You can always tap on “From” to select another debiting account.

You can change your preferred account at “Account” page under your desired account. Please click on the “Prefer” icon then you will have successfully set that account as your preferred debiting account.

You may access to your favourite card/ loan/ financing account via Pay Card or Pay Loan.

Please proceed to the nearest Public Bank or Public Islamic Bank Branch and fill up the grievance form.