FAQ
Browse by Topic
MyPB
- Overview
- Home
- Security Concerns
- Account (Account Summary)
- Accounts (Statement)
- Transaction Authentication - PB SecureSign (Digital Token)
- Transaction Authentication - SecureSign Token (Physical Token)
- Send Money
- Pay Card
- Pay Bill
- Pay Loan / Financing
- Prepaid Top Up
- DuitNow ID
- Cash Advance
- Redraw Facility
- Balance Transfer
- Change Password
- Change Mailing Address
- Add/Delete Account
- Change Personal Login Phrase
- Request Cheque Book
- Stop Cheque Request
- Enquire Cheque Status
- Register Positive Pay
- Terminate Positive Pay
- Insert Positive Pay
- Enquire Positive Pay
- Create PB RCB / PB Lifestyle Debit Card PIN
- Create Credit Card PIN
- Renew PB RCB / PB Lifestyle Debit Card
- Update Credit Card Information
- Cancel / Report Lost Card
- Card Opt Out / In Status
- Overseas ATM Withdrawal
- Contactless Transaction Alert Limit
- MyDebit Limit
- DuitNow Online Banking / Wallets
- Unexplained Funds In Account
MyPB App
- Overview
- Security Concerns
- Home
- Account (Account Summary)
- Transaction Authentication : PB SecureSign (Digital Token)
- Transaction Authentication : SecureSign Token (Physical Token)
- Send Money
- Pay Bill
- Scan (QR)
- Pay Card
- Pay Loan
- Top Up (Prepaid Top Up)
- Scheduled (Scheduled Transactions)
- Profile - Account
- Profile - Settings
- CO2 Tracker
- Expense Tracker
- Cash Advance
- PB Flexipay
- Loyalty (Loyalty Card)
- Calculator
- Appointment
- PB Journey
- Wealth (Wealth Management)
- Apply – Others (Card, Home/ Vehicle, Solar or Share Trading/ Margin Financing)
- eFixed Deposit (eFD) / eTerm Deposit-i (eTD-i)
PBe Online Banking
- PBe Registration
- About PBe
- DuitNow Transfer
- FPX
- Migrating to PB enterprise
- PB eFixed Deposit Account
- PBe Challenge Questions and Answers
- How to Report Fraud
- Security Concerns
- System Requirements
- Subsequent Logins
- User ID and Password
- Problem Logging In
- General PBe Services
- E-Statement
- E-Standing Instruction
- Transfer Fund Within Public Bank
- Transfer Fund to Other Banks
- PAC
- Bill Payment
- Foreign Remittance
- GST Tax Invoice
- Investment
- eIPO
- eRights
- Miscellanous Services
- SecureSign Token
- Transaction On Hold
- Profile Maintenance
- Daily Transaction Limit
- Fees & Charges
Internet And Over The Telephone Transaction
Will PIN be used to make card transactions through the Internet or over the telephone?
No. The PIN that you use at point of sale terminals or ATMs must never be entered into the Internet or given over the telephone. Your PIN card will have no impact or change to transactions made via the Internet or telephone.