FAQ

If you have received a new PIN-enabled card and will be travelling overseas, ensure you have activated your PIN-enabled card before leaving Malaysia. Countries which have not migrated to PIN would still require signature for verification purpose. However, in view that your new card supports PIN for purchases, some countries may require transactions to be completed with a PIN instead of a signature. There is a risk of your card being rejected if you do not enter a PIN when prompted. You must ensure that you select a 6-digit PIN for your new card before leaving Malaysia. If you do not have a PIN for your card, please follow the instructions on how to create a PIN or contact us at the number printed on the reverse side of your card.