Monday to Friday
9.30 a.m. to 4.00 p.m.
Branches & Hire Purchase Centres
All states except Kelantan and Terengganu
Saturday, Sunday, Public / State Holiday
Closed
Kelantan and Terengganu only
Sunday to Thursday
9.30 a.m. to 4.00 p.m.
Friday, Saturday, Public / State Holiday
Closed
DuitNow Transfer
via Account No.
Online Banking
Daily
24 hours
Crediting Time
Immediate
Refund Time
Not Applicable
Mobile Banking
Daily
24 hours
Crediting Time
Immediate
Refund Time
Not Applicable
ATM
Daily
6.00 a.m. to 12 a.m.
Crediting Time
Immediate
Refund Time
Not Applicable
DuitNow Transfer
via Mobile Number, NRIC / Army / Police ID, Passport Number, Business Registration Number
Online Banking
Daily
24 hours
Crediting Time
Immediate
Refund Time
Not Applicable
Mobile Banking
Daily
24 hours
Crediting Time
Immediate
Refund Time
Not Applicable
ATM
Daily
6.00 a.m. to 12 a.m.
Crediting Time
Immediate
Refund Time
Not Applicable
Interbank GIRO (IBG)
Online Banking
Daily
24 hours
ATM
Daily
6.00 a.m. to 12 a.m.
Over-the-Counter (OTC)
Banking hours only
Crediting Time
Monday to Friday
- Before 5:00 a.m.: Same business day by 11:00 a.m.
- 5:01 a.m. to 8:00 a.m.: Same business day by 2:00 p.m.
- 8:01 a.m. to 11:00 a.m.: Same business day by 5:00 p.m.
- 11:01 a.m. to 2:00 p.m.: Same business day by 8:20 p.m.
- 2:01 p.m. to 5:00 p.m.: Same business day by 11:00 p.m.
- After 5:00 p.m.: Next business day by 11:00 a.m.
Non-Business Days
Next business day by 11:00 a.m. (Not applicable for Over-the-Counter method)
Refund Time
Monday to Friday
- Before 5:00 a.m.: Same business day by 5:00 p.m.
- 5:01 a.m. to 8:00 a.m.: Same business day by 8:20 p.m.
- 8:01 a.m. to 11:00 a.m.: Same business day by 11:00 p.m.
- 11:01 a.m. to 2:00 p.m.: Next business day by 11:00 a.m.
- 2:01 p.m. to 5:00 p.m.: Next business day by 11:00 a.m.
- After 5:00 p.m.: Next business day by 11:00 a.m.
Non-Business Days
Next business day by 11:00 a.m. (Not applicable for Over-the-Counter method)
Self Service Terminals
ATMs & Cash Recycling Machines (CRM)
Daily
6.00 a.m. to 12 a.m.
Crediting Time
Immediate
Cheque Deposit Machines (CDM)
Daily
6.00 a.m. to 12 a.m.
House Cheque Crediting Times
- Before 4:00 p.m.: Same business day by 8:00 p.m.
- After 4:00 p.m.: Next business day by 8:00 p.m.
Local Cheque Crediting Times
- Before 4:00 p.m.: Next business day by 8:00 p.m.
- After 4:00 p.m.: Third (3rd) business day at 8.00 p.m.
Non-Business Days
Cheques deposited on a Non-Business Day (Friday*, Saturday, Sunday and Federal Territory holiday) will be processed on the next business day. *Applicable to Kelantan and Terengganu only.
